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Windows 7: BSOD help please

10 Oct 2014   #11
callumm

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by TheMysteriousLa View Post
I just ran Borderlands 2 and got the BSOD. I'm just going to assume i'll get it regardless of what game I play now.
Can you post the updated Minidump files to analyse?

Thanks!


My System SpecsSystem Spec
.
10 Oct 2014   #12
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by TheMysteriousLa View Post
I only found "Intel Rapid Storage Technology" in my Programs and Features, which I assumed was what you were talking about and uninstalled it. In Computer Management I only see the following.
OK. iaStor.sys has been known to cause BSODs so that's a step in the right direction. If you could upload the last BSOD you received I'll take a look, and can you test the system now that Intel Rapid Storage has been removed.
My System SpecsSystem Spec
10 Oct 2014   #13
TheMysteriousLa

Windows 7 Ultimate x64
 
 

here you go
My System SpecsSystem Spec
.

10 Oct 2014   #14
callumm

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by TheMysteriousLa View Post
here you go
Thanks

Its still flagging up your AMD driver.
Code:
Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
Probably caused by : atikmdag.sys ( atikmdag+79e4d )
The driver is also dated
Code:
Timestamp:        Sat Aug 31 01:02:50 2013 (522132AA)
Best to let Boozad look at this! I will continue to try and help though
My System SpecsSystem Spec
10 Oct 2014   #15
TheMysteriousLa

Windows 7 Ultimate x64
 
 

Thank you guys for your time I really appreciate it!

I believe the driver is dated August of last year because Boozad had me install 13.9 and I believe the current drivers are numbered around 14.9. Before I uninstalled my AMD driver I did try installing 14.9 and still had the BSOD upon loading Sleeping Dogs: Definitive Edition. I also noticed that when I did install 14.9 I couldn't open Catalyst Control Center after the first BSOD.


*edit* I would also like to note that I do use MSI afterburner to force a constant voltage along with RivaTunerStatisticsServer for FPS and such. (Which I just now uninstalled so I'm uploading a new files just in case it changed anything important)
My System SpecsSystem Spec
10 Oct 2014   #16
callumm

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by TheMysteriousLa View Post
Thank you guys for your time I really appreciate it!

I believe the driver is dated August of last year because Boozad had me install 13.9 and I believe the current drivers are numbered around 14.9. Before I uninstalled my AMD driver I did try installing 14.9 and still had the BSOD upon loading Sleeping Dogs: Definitive Edition. I also noticed that when I did install 14.9 I couldn't open Catalyst Control Center after the first BSOD.


*edit* I would also like to note that I do use MSI afterburner to force a constant voltage along with RivaTunerStatisticsServer for FPS and such. (Which I just now uninstalled so I'm uploading a new files just in case it changed anything important)
Yeah I thought that was the case! Not familiar with RivaTuner but I am assuming you was slightly overclocking your AMD Card?
My System SpecsSystem Spec
10 Oct 2014   #17
TheMysteriousLa

Windows 7 Ultimate x64
 
 

Rivatuner is more of a monitoring application. My graphic cards are both OC'ed out of the box.
My System SpecsSystem Spec
11 Oct 2014   #18
TheMysteriousLa

Windows 7 Ultimate x64
 
 

Alright I figured out my issue. Considering the situation and when I get the BSOD it obviously had to relate to either my amd drivers or my graphic cards. So I downloaded the amd autodetect tool so it can download the exact driver I need in case I mistakenly installed the wrong one(which I highly doubt) and it still gave me the same 14.9 driver I installed before. I ticked disable Crossfire in the CCC and ran Borderlands 2. Sure enough the game loaded I was actually able to play it as well. I then turned on Crossfire just to see if it was the driver fixing my issue. Borderlands gave me the BSOD on startup. Crossfire ticked off, Sleeping Dogs: Definitive Edition ran and I was able to fullscreen it.


Thanks again guys for your time I really appreciate it.
My System SpecsSystem Spec
11 Oct 2014   #19
callumm

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by TheMysteriousLa View Post
Alright I figured out my issue. Considering the situation and when I get the BSOD it obviously had to relate to either my amd drivers or my graphic cards. So I downloaded the amd autodetect tool so it can download the exact driver I need in case I mistakenly installed the wrong one(which I highly doubt) and it still gave me the same 14.9 driver I installed before. I ticked disable Crossfire in the CCC and ran Borderlands 2. Sure enough the game loaded I was actually able to play it as well. I then turned on Crossfire just to see if it was the driver fixing my issue. Borderlands gave me the BSOD on startup. Crossfire ticked off, Sleeping Dogs: Definitive Edition ran and I was able to fullscreen it.


Thanks again guys for your time I really appreciate it.
Awesome! Glad you found out what the issue was
My System SpecsSystem Spec
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 BSOD help please




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