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Windows 7: Right Click on desktop causing Explorer.exe crash!!!

22 Nov 2009   #121
Nikolay

Windows 7 Ultimate x64 | Windows XP Pro x86 | Windows Vista Ultimate x86
 
 

Like many others I also have this problem.


My System SpecsSystem Spec
.
22 Nov 2009   #122
paucli

WIndows 7 32bit
 
 
Bitdefender the problem

For me BitDefender seems to be the problem.

Consistently now, if I turn off real time protention for 5 minutes, try the right mouseclick on the desktop (explorer hangs), restart explorer (restarts automatically after crash) then things start to to work. Right mouseclick works.

My problems started after 2 weeks or so of Win7 and Bitdefender. I suppose some autoupdate of Bitdefender caused the problem. OR maybe even a WIndows update.

I can live with the hassle - Im sure MS or Bitdefnder will eventually come out with a fix. Bitdefnder has to if they expect to sell this product into the future.
My System SpecsSystem Spec
22 Nov 2009   #123
paucli

WIndows 7 32bit
 
 
using Bitdefender 2010 Total Security

in case someone was wondering about mylast post.
My System SpecsSystem Spec
.

22 Nov 2009   #124
Mr Smiley

 
 

Could I please ask all those who have experienced this issue if in your Action Centre's Reliability History section you have had at some stage received a critical event titled 'DllHost.exe Stopped working'? Please advise.

I am currently in ongoing discussions with a very helpful MS Technical Engineer about this error and I have a feeling it may be related to your issue with Windows Explorer, in which case I think I may have a possible solution.

Warmest Regards

Neil
My System SpecsSystem Spec
23 Nov 2009   #125
HDBanger

windows 7 ultimate 64 bit
 
 
None of the above.

I have my power saving set to high performance, no turning off disks or monitor. Two of my disks are ssd drives, so access time, spin up time, all irrelevant. It also happens with the os drive itself, so I dont see how power down has anything to do with it. As for entrys in action center, I turn all that off after fresh install, along with security center etc. Only av/spyware Im running in MS Essentials.
My System SpecsSystem Spec
23 Nov 2009   #126
Eddie48

Windows 7 x64 Home Premium
 
 

Quote   Quote: Originally Posted by Mr Smiley View Post
Could I please ask all those who have experienced this issue if in your Action Centre's Reliability History section you have had at some stage received a critical event titled 'DllHost.exe Stopped working'? Please advise.

I am currently in ongoing discussions with a very helpful MS Technical Engineer about this error and I have a feeling it may be related to your issue with Windows Explorer, in which case I think I may have a possible solution.

Warmest Regards

Neil
I have one critical event related to DllHost.exe stopped working...

Description
Faulting Application Path: C:\Windows\SysWOW64\dllhost.exe
Problem signature
Problem Event Name: APPCRASH
Application Name: DllHost.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc6b7
Fault Module Name: ole32.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5bdac7
Exception Code: c0000005
Exception Offset: 0002f2c2
OS Version: 6.1.7600.2.0.0.768.3
Locale ID: 1033
My System SpecsSystem Spec
23 Nov 2009   #127
Mr Smiley

 
 

Hi Eddie48

Thanks for your response and for the image.

Very interesting, very interesting indeed. It looks identical to the critical event I had before I made certain changes which have appeared to have rectified the DllHost.exe crashing and Windows Explorer appearing as having stopped working.

I have to go now to see my nephew on a TV show we have in Australia called The Apprentice, but I will release my findings to you and other members later tonight.

Warmest Regards

Neil
My System SpecsSystem Spec
23 Nov 2009   #128
TomasWin7

Win7 64bit
 
 

thanks Mr. Smiley...it can only help.

and all I have to say is we've had over 6500+ thread views in 2 WEEKS. This problem spans past Bitdefender, memory, Firefox, etc..

I have done a CLEAN install of Windows 7 64-Bit Professional and I had the crash after JUST installing WINDOWS UPDATES!!!!!!!!!!!!!

I had NO THIRD PARTY APPS INSTALLED AT ALL, and I STILL got this "crash".
My System SpecsSystem Spec
23 Nov 2009   #129
DickFalcon

Win7 x64
 
 

Faulting Application Path: C:\Windows\explorer.exe

Problem signature
Problem Event Name: APPCRASH
Application Name: Explorer.EXE
Application Version: 6.1.7600.16404
Application Timestamp: 4a765771
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c0000005
Exception Offset: 0000000000051da0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 6153


I too have this crash. Its happened 74 times according to the logs over the past 2 months. Sometimes my PC just freezes and it has to be restarted. I've seen a few BSOD too but I know how to avoid them now.

If I can't get this resolved in the next few days, I'll be going back to xp.

UGH!

I'm really starting to dislike 7... another crash:

Problem signature:
Problem Event Name: APPCRASH
Application Name: mmc.exe
Application Version: 6.1.7600.16385
Application Timestamp: 4a5bc808
Fault Module Name: ntdll.dll
Fault Module Version: 6.1.7600.16385
Fault Module Timestamp: 4a5be02b
Exception Code: c000041d
Exception Offset: 0000000000051da0
OS Version: 6.1.7600.2.0.0.256.1
Locale ID: 6153

The random reboot should be right around the corner too
My System SpecsSystem Spec
23 Nov 2009   #130
Mr Smiley

 
 

Hi All

Firstly, could I please ask if all of you have left Internet Explorer 8 'turned on', are using it, and have not made any changes to the Microsoft add-ons that come with IE 8, such as 'Discuss' and 'Research'? Please advise.

This DllHost.exe issue (in the sysWOW64 folder), happened to me on Vista Ultimate (x86 & x64) and up until two days ago, with Windows 7 Ultimate x64 (I haven't installed the 32-bit version of 7 so I can't comment on it.

Now I was so curious I spoke to a MS Tech Engineer last Friday in order to get to the bottom of this issue. I have performed over 6 clean installs to get to the bottom of it, call me stupid or a complete nutcase (which is probably right!)

The MS Tech recommended I don't use NOD32, Avast etc. after another clean install, but install Microsoft Security Essentials instead. I tried this, but I also installed Ad-Aware and MalwareBytes and the event showed up again in my Reliability History.

I'm not qualified to state that I believe the problem might be fixed, however, early yesterday morning I did another clean install, but this time straight after the install I went to the Windows Features section of Program & Features and turned off IE 8 (and Media Centre & DVD Maker BTW), and although it's too early to declare a fix, I have not received the abovementioned critical event or any other and Windows Explorer has been operating flawlessly (with both UAC turned ON and OFF).

I don't know, maybe I'm barking up the wrong tree, but I've been checking my Reliability History every hour since yesterday morning and it's still rating a perfect 10 as at the most recent report of 11:00pm this evening.

FYI, I've also attached the critical event report I was consistently receiving prior to turning IE 8 off.

I hope this certainly helps and we might be close to resolving this issue.

Warmest Regards,

Neil
My System SpecsSystem Spec
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 Right Click on desktop causing Explorer.exe crash!!!




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