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Windows 7: cannot paste crash report

09 Oct 2014   #1
rickl13

windows 7 ultimate 64
 
 
cannot paste crash report

A crash report of a bsod was screenshot to paint then i tried to paste to my post , nothing comes up


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09 Oct 2014   #2
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

You'd need to follow this Blue Screen of Death (BSOD) Posting Instructions A screenshot isn't any help whatsoever when trying to solve BSODs, analysts need to read the information in the dump files. When you've run that tool post it in the dedicated BSOD forum here BSOD Help and Support - Windows 7 Help Forums
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12 Oct 2014   #3
rickl13

windows 7 ultimate 64
 
 

I have tried, tried, and tried to post the .exe file,into step #5 will someone please give simple step by step instructions, of how to save info into a "debug-YourComputerName-xxxx.zip"file on your desktop??What is this?http://www.sevenforums.com/http://ww...1&d=1413169233
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12 Oct 2014   #4
derekimo

Microsoft Community Contributor Award Recipient

 
 

You don't want to post the .exe file, you need to run the DMlogcollector.exe, let it finish, and it will put a zipped folder on your desktop, with the name already on it.

Try these instructions,

1. Download this file to your desktop or other convenient location,

download

2. Double click on the file to run it.

3. Locate the .ZIP file created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
12 Oct 2014   #5
rickl13

windows 7 ultimate 64
 
 

how do i upload, i tried to paste here ,it did not paste the copy here
My System SpecsSystem Spec
12 Oct 2014   #6
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

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 cannot paste crash report




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