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Windows 7: BSOD randomly occuring between 9pm and 6am daily

10 Oct 2014   #1
kisset5

Windows 7 32bit ulitmate
 
 
BSOD randomly occuring between 9pm and 6am daily

Hello!



I'm experiencing BSODs randomly between 9pm and 6am almost daily. I have a perfect disk defrag scheduled daily between 1am and 3am. Nod32 v8 scans around 3am et daily. I also use Malabytesware PRO which runs every 6 hours. This morning the BSOD was presented when I went to my computer around 6am. I reviewed all logs and everything ran to completion with the exception of NOD32 v8 log; there's an entry indicating the update module experienced an ERROR creating temporary file (10/10/2014 5:49:57 AM Update module Error creating temporary file. NT AUTHORITY\SYSTEM) I've saved the dump files etc and would appreciate if you could review them.


My System SpecsSystem Spec
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10 Oct 2014   #2
callumm

Windows 7 64bit
 
 

Hi

It seems like the BSOD is related to igdkmd32.sys. I think this is the Intel Graphics Kernel Mode Driver.
Code:
*** WARNING: Unable to verify timestamp for igdkmd32.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd32.sys
Probably caused by : igdkmd32.sys ( igdkmd32+3b6a6 )
The date of this driver is
Code:
Thu Oct 31 18:26:06 2013
I think you can update this. To do so follow this.
- Go to https://downloadcenter.intel.com
- On the right you will notice three selection boxes
- In the first find and choose Graphics Drivers
- On the second find and choose Desktop Graphic Drivers
- On the third select 2nd Generation Intel Core Processors With HD Graphics
- Then select Find
- This will bring up a few results
- Select the option that says Intel® HD Graphics Driver for Windows* 7/8/8.1 32bit
- *It is the second option on mine*
- Then download and follow the instructions

Your screen may flash during the install. You might also need to reboot your PC.

Then see how that goes and let us know if it BSOD's again!
My System SpecsSystem Spec
10 Oct 2014   #3
callumm

Windows 7 64bit
 
 

See the attached file for an image explaining the above steps!
My System SpecsSystem Spec
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10 Oct 2014   #4
kisset5

Windows 7 32bit ulitmate
 
 
Re: BSOD randomly occuring between 9pm and 6am daily

Thanks Calumm2 for the very quick response!!!!!! I downloaded the driver and installed it. Will post back in three days for feedback and hopefully closure. BEST!
My System SpecsSystem Spec
10 Oct 2014   #5
kisset5

Windows 7 32bit ulitmate
 
 
Re: BSOD randomly occuring between 9pm and 6am daily

Hello Again!!

I updated the Intel graphic drive per your directions, but was hit with another BSOD.

Attaching the latest dump for your insights please. -TY
My System SpecsSystem Spec
11 Oct 2014   #6
callumm

Windows 7 64bit
 
 

Quote   Quote: Originally Posted by kisset5 View Post
Hello Again!!

I updated the Intel graphic drive per your directions, but was hit with another BSOD.

Attaching the latest dump for your insights please. -TY
Hello
I'm currently on my mobile so I will look at these minidumps later for you!
My System SpecsSystem Spec
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 BSOD randomly occuring between 9pm and 6am daily




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