BSOD on 3 X ATI cards on a 6 screen active setup

emp3ror · 10 Oct 2014

Hi there,

I'm using for many years a 3 vga card setup (ATI 7870, 4850, 6450) with a 6 active screens for professional use (I'm a programmer).
Many times in the past I had come up with the known problem of BSOD so everytime I had to completely uninstall everything and trying around different drivers until I found the best that works.

For some reason the last 2 weeks I constantly facing BSOD at least twice perday, specifically when I access facebook (!) on my main screen with ATI 7870. I've noticed that this doesn't happens to any of my other cards (older).

The same happens (but it was ALWAYS happening for the last 5 years regarding what main card I had) after playing for more than 2 hours world of warcraft. I can't update to the latest drivers else my 4850 won't work (as far as i know and try).

Any suggestions would be appreciated.
Thank you for your time.

Golden · 10 Oct 2014

I've only taken a look at the last 2 .dmp files.

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa800ac95788, 0, 0}

Probably caused by : GenuineIntel

Followup: MachineOwner
---------

Very likely a hardware error with one of the video cards. I recommend stress testing each one individually, reporting back the results:

Video Card - Stress Test with Furmark
Graphics Card Problems - Diagnose

The 2nd dmp file points to a problem with Norton - replace it with MSE to see if this solves the issue.

Code:

fffff880`03962190  fffff8a0`0dd716b8
fffff880`03962198  00000000`00000000
fffff880`039621a0  fffff880`03962340
fffff880`039621a8  fffff880`050e1a33Unable to load image \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NIS_20.1.0.24\Definitions\BASHDefs\20131002.001\BHDrvx64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for BHDrvx64.sys
*** ERROR: Module load completed but symbols could not be loaded for BHDrvx64.sys
 BHDrvx64+0xdfa33
fffff880`039621b0  fffff8a0`0dd71694
fffff880`039621b8  fffffa80`0daf09e0

Uninstall the Sunbelt Firewall product - it was discontinued in February 2011, and the older driver appears to be causing conflicts with the Windows system drivers.

Code:

fffff880`039610f0  00000000`00000001
fffff880`039610f8  fffffa80`0c06d260
fffff880`03961100  fffff880`01b2a110 ndis!WPP_GLOBAL_Control
fffff880`03961108  fffff880`05909190Unable to load image \SystemRoot\system32\DRIVERS\SBFWIM.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for SBFWIM.sys
*** ERROR: Module load completed but symbols could not be loaded for SBFWIM.sys
 SBFWIM+0x12190
fffff880`03961110  00000000`00000000
fffff880`03961118  00000000`00000000
.
.
.
.
7: kd> lmvm SBFWIM
start             end                 module name
fffff880`058f7000 fffff880`05910000   SBFWIM   T (no symbols)           
    Loaded symbol image file: SBFWIM.sys
    Image path: \SystemRoot\system32\DRIVERS\SBFWIM.sys
    Image name: SBFWIM.sys
    Timestamp:        Tue Feb 08 22:37:58 2011 (4D512B16)
    CheckSum:         0001BD93
    ImageSize:        00019000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4

emp3ror · 10 Oct 2014

Thanks for the quick reply. I don't get the replace with "MSE" and about the Sunbelt Firewall. Is this part of Norton? My norton is version 2014 how can be out of date? (I know that can happen and you are probably right on this, since my problems started after updating my 2013 version...)

Golden · 10 Oct 2014

Sunbelt and Norton are 2 seperate products.

Uninstall Sunbelt from Control Panel.

Uninstall Norton, then install MSE.