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Windows 7: Multiple BSOD's caused by ntoskrnl.exe, help!

10 Oct 2014   #1
jackageo

Windows 7 Ultimate x64
 
 
Multiple BSOD's caused by ntoskrnl.exe, help!

Hello, this is my first time posting in a forum such as this so please forgive me for any fault in etiquette.

My issue is that my laptop has been continuously crashing with BSOD errors for seemingly no reason. My original configuration was in windows 8.1 and started experiencing repeated crashes after I received the laptop back from repairs (Keep in mind it is only 1 year old, though now out of warranty). I wiped the OS and installed a fresh copy of Windows 7 Ultimate (ive been meaning to do this for a while, and the errors were all the encouragement i needed).

Despite installing all windows updates, lenovo updates and checking all drivers these BSOD errors continue to occur. I cant even begin to narrow down on the issue as i feel like ive experienced every error type there is. The list is currently at;
UNEXPECTED_KERNAL_MODE_TRAP
PAGE_FAULT_IN_NONPAGED_AREA
IRQL_NOT_LESS_OR_EQUAL
DRIVER_IRQL_NOT_LESS_OR_EQUAL
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED
SYSTEM_PTE_MISUSE
KMODE_EXCEPTION_NOT_HANDLED

i have included the dump information from bluescreenview and CPU-Z computer information for reference. Please let me know if there is anything else i need to provide.

Thank you for any help, I am in dire need of assistance as i have an honors thesis to complete in a few weeks and my only other computer is a mac with a corrupted battery!


My System SpecsSystem Spec
.
10 Oct 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Additional information is required.

1. Download the DM Log Collector application to your desktop by clicking the link below

DM Log Collector.exe

2. Run it by double-clicking the icon on your desktop, and follow the prompts.
3. Locate the .ZIP file that is created on your desktop, and upload it here in your next reply.

My System SpecsSystem Spec
10 Oct 2014   #3
jackageo

Windows 7 Ultimate x64
 
 

Thanks for the fast reply, i realised i forgot to upload the dump files, so here they are

EDIT: Also attached is the DM Log Collector folder you asked for
My System SpecsSystem Spec
.

10 Oct 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please follow the steps in Post #2 as written.

EDIT : OK, I see you've done that now
My System SpecsSystem Spec
10 Oct 2014   #5
jackageo

Windows 7 Ultimate x64
 
 

Sorr my bad, i made an edit. The .zip file is in my previous reply
My System SpecsSystem Spec
10 Oct 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8810bd5bd68, 1, fffff88004915d41, 5}

*** WARNING: Unable to verify timestamp for SCDEmu.SYS
*** ERROR: Module load completed but symbols could not be loaded for SCDEmu.SYS

Could not read faulting driver name
Probably caused by : SCDEmu.SYS ( SCDEmu+17d41 )

Followup:
Uninstall PowerISO Virtual Driver, then reboot. If you have more BSOD's, follow again the instructions in post #2.
My System SpecsSystem Spec
10 Oct 2014   #7
jackageo

Windows 7 Ultimate x64
 
 

Thanks, Ill have a go at that now and report back. Though I was experiencing several of these crashes before i installed PowerISO
My System SpecsSystem Spec
10 Oct 2014   #8
jackageo

Windows 7 Ultimate x64
 
 

Okay, uninstalled PowerISO and the computer crashed within 2 minutes of reboot. Attached is the bluescreen report and DM Log Folder.
My System SpecsSystem Spec
10 Oct 2014   #9
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff901c233fa40, 1, fffff9600015520d, 5}


Could not read faulting driver name
Probably caused by : win32k.sys ( win32k!TimersProc+91 )

Followup: MachineOwner
---------
Run a minimum of 8 passes, preferably overnight, or until errors occur using MemTest86+.

Reference this tutorial to help you use MemTest86+:
RAM - Test with Memtest86+
My System SpecsSystem Spec
10 Oct 2014   #10
jackageo

Windows 7 Ultimate x64
 
 

Thanks, im running memtest now. Will let you know what happens.
My System SpecsSystem Spec
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 Multiple BSOD's caused by ntoskrnl.exe, help!




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