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Windows 7: BSOD playing Age of Empires II HD, files attached

11 Oct 2014   #1
Framack4

Windows 7 Home Premium 64-bit
 
 
BSOD playing Age of Empires II HD, files attached

So in the past week I've been getting blue screens followed by a restart. From what I remember it happens when I'm playing AOE 2 HD (the Steam version) but it may have happened outside the game when doing other stuff. My computer then runs fine for another few hours or even a day. These are the things I've tried:
-updating AMD Catalyst Control Center and drivers
-running CHKDSK
-I just ran Memtest86 with 2 passes and no errors at all
-using CCleaner, I mean why not give it a go
-multiple scans with Malwarebytes and other antivirus scanners so I'm certain I don't have malware

Maybe it's due to faulty drivers? Here are my files anyway which I got from the SF Diagnostic Tool. Thanks for your time!


My System SpecsSystem Spec
.
11 Oct 2014   #2
Framack4

Windows 7 Home Premium 64-bit
 
 

bump help please, I also ran memtest overnight and got no errors.
My System SpecsSystem Spec
11 Oct 2014   #3
HonorGamer

Windows 8.1 Pro x64
 
 

Sorry for the late response, just remember we are all volunteers and there are so many post that it is easy to overlook some.

Code:
dtsoftbus01.sys             Thu Jun 20 02:22:51 2013 (51C2ADCB)
This belongs to Daemon Tools, please uninstall. Known problem with BSODs.

Code:
AODDriver2.sys              Tue Feb 11 05:06:52 2014 (52FA044C)
This belongs to some gigibyte crapware, uninstall the extra programs that arent needed.

Code:
  BIOS Release Date             11/14/2012
Update your BIOS. I'm sure there has to be a new version out for it now.

Run a RAM - Test with Memtest86+ just to be safe.

Post back results.
-Justin
My System SpecsSystem Spec
.

11 Oct 2014   #4
Framack4

Windows 7 Home Premium 64-bit
 
 

Hey thanks for reply!
I removed Daemon Tools and updated BIOS to latest version.
Also, last night I ran memtest for 11 hours with no errors.
But I don't know where to find the Gigabit crapware you're talking about?
I appreciate your help
My System SpecsSystem Spec
11 Oct 2014   #5
HonorGamer

Windows 8.1 Pro x64
 
 

Code:
Start Menu\Programs\AMD Catalyst Control Center	Public:Start Menu\Programs\AMD Catalyst Control Center	Public
I suggest uninstalling this, and only install the display drivers anytimee you update.
My System SpecsSystem Spec
11 Oct 2014   #6
Framack4

Windows 7 Home Premium 64-bit
 
 

PC crashed again just then... It didn't even come up with a blue screen; it just made a buzzing/ringing sound and restarted. I've got the dump file if you want me to post that. Also I removed AMD Catalyst Control Center and installed just the drivers (I think).
My System SpecsSystem Spec
11 Oct 2014   #7
HonorGamer

Windows 8.1 Pro x64
 
 

Yes post up the new file if it made one.
My System SpecsSystem Spec
11 Oct 2014   #8
Framack4

Windows 7 Home Premium 64-bit
 
 

I think that's it
My System SpecsSystem Spec
12 Oct 2014   #9
HonorGamer

Windows 8.1 Pro x64
 
 

Code:
Probably caused by :AuthenticAMD 
BugCheck 124, {0, fffffa8008005038, 0, 0}
Lets do some hardware testing,

Quote:
BugCheck 0x124
You have a 0x124 hardware bugcheck. If the system is still under warranty, I would recommend sending it in to have diagnostic tests done and any bad hardware replaced.

warning   Warning
Before you proceed with the following, answer these two questions: Are you still under warranty? Does your warranty allow you to open up the machine to check hardware? If you are unsure of the answers to these questions, contact your system manufacturer. WARNING: The steps that follow can void your warranty!!!

For your hardware stop 0x124 crash, read through Stop 0x124 - what it means and what to try and use the following hardware checks to supplement that link.
  • If you are overclocking any hardware, please stop.

  • If you have an SSD, make sure the following are up to date:
    • SSD firmware
    • BIOS Version
    • Chipset Drivers
    • Hard disk controller drivers/SATA drivers
    • If you have a Marvell IDE ATA/ATAPI device, make sure the drivers are up to date from the Intel site or Marvell site and not from your motherboard/vendor support site.

  • Run all but the advanced tests with SeaTools for HDDs.
    SeaTools for Windows

    SeaTools for DOS
  • Monitor temperatures during the following tests.
    Use the following programs to monitor the temperatures.
  • Run the boot version of Memtest86+ paying close attention to Parts 2 and 3 of the tutorial. Also, in case Memtest86+ misses anything and comes up with no errors, run the extended version of the Windows Memory Diagnostics Tool for at least five passes. These you may want to run overnight since they take a long time to complete (run them an hour before bed each of the next two nights and check before going to sleep that they are still running).

    For Part 3: If You Have Errors: If you swap any memory components, follow these steps for ESD safety:
    1. Shut down and turn off your computer.
    2. Unplug all power supplies to the computer (AC Power then battery for laptops, AC power for desktops)
    3. Hold down the power button for 30 seconds to close the circuit and ensure all power drains from components.
    4. Make sure you are grounded by using proper grounding techniques, i.e. work on an anti-static workbench, anti-static desk, or an anti-static pad. Hold something metallic while touching it to the anti-static surface, or use an anti-static wristband to attach to the anti-static material while working. If you do not have an anti-static workbench, desk, or pad, you can use your computer tower/case by finding a metal hold in it, such as a drive bay.
    Once these steps have been followed, it is safe to remove and replace components within your computer.

Remember to read closely through Stop 0x124 - what it means and what to try for the crash.
Coutesy of: writhziden
My System SpecsSystem Spec
12 Oct 2014   #10
Framack4

Windows 7 Home Premium 64-bit
 
 

I'm performing the tests and will post back soon
My System SpecsSystem Spec
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 BSOD playing Age of Empires II HD, files attached




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