BSOD while surfing the web


  1. Posts : 3
    Windows 7 Enterprise 64 bit
       #1

    BSOD while surfing the web


    I haven't received a BSOD for months, so I'm not sure why I suddenly got one today. Please help.
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Jimmy Wu.

    Go to Intel download center. Take the Intel® Driver Update Utility and search for any possible update to your Proset/WiFi adapter. If found, apply it.

    Let us know the result.
    ____________________________________
    Code:
    *** WARNING: Unable to verify timestamp for Netwsw00.sys
    *** ERROR: Module load completed but symbols could not be loaded for Netwsw00.sys
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck DEADDEAD, {f010012, 1a700ac, 12bc0000, 0}
    
    Probably caused by : Netwsw00.sys ( Netwsw00+1f93fd )
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    MANUALLY_INITIATED_CRASH1 (deaddead)
    The user manually initiated this crash dump.
    Arguments:
    Arg1: 000000000f010012
    Arg2: 0000000001a700ac
    Arg3: 0000000012bc0000
    Arg4: 0000000000000000
    
    Debugging Details:
    ------------------
    
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xDEADDEAD
    
    PROCESS_NAME:  System
    
    CURRENT_IRQL:  2
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    DPC_STACK_BASE:  FFFFF88003322FB0
    
    LAST_CONTROL_TRANSFER:  from fffff88005c033fd to fffff800030d0bc0
    
    STACK_TEXT:  
    fffff880`0331b668 fffff880`05c033fd : 00000000`deaddead 00000000`0f010012 00000000`01a700ac 00000000`12bc0000 : nt!KeBugCheckEx
    fffff880`0331b670 00000000`deaddead : 00000000`0f010012 00000000`01a700ac 00000000`12bc0000 00000000`00000000 : Netwsw00+0x1f93fd
    fffff880`0331b678 00000000`0f010012 : 00000000`01a700ac 00000000`12bc0000 00000000`00000000 fffff880`0331b900 : 0xdeaddead
    fffff880`0331b680 00000000`01a700ac : 00000000`12bc0000 00000000`00000000 fffff880`0331b900 fffff880`064d2d00 : 0xf010012
    fffff880`0331b688 00000000`12bc0000 : 00000000`00000000 fffff880`0331b900 fffff880`064d2d00 fffff880`05c00866 : 0x1a700ac
    fffff880`0331b690 00000000`00000000 : fffff880`0331b900 fffff880`064d2d00 fffff880`05c00866 00000000`00000000 : 0x12bc0000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    Netwsw00+1f93fd
    fffff880`05c033fd ??              ???
    
    SYMBOL_STACK_INDEX:  1
    
    SYMBOL_NAME:  Netwsw00+1f93fd
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Netwsw00
    
    IMAGE_NAME:  Netwsw00.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4f42904f
    
    FAILURE_BUCKET_ID:  X64_0xDEADDEAD_Netwsw00+1f93fd
    
    BUCKET_ID:  X64_0xDEADDEAD_Netwsw00+1f93fd
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xdeaddead_netwsw00+1f93fd
    
    FAILURE_ID_HASH:  {a7d07f3f-e818-dd5f-f6e1-bd42a3f94e64}
    
    Followup: MachineOwner
    ---------
    
    1: kd> lmvm Netwsw00
    start             end                 module name
    fffff880`05a0a000 fffff880`0654e000   Netwsw00 T (no symbols)           
        Loaded symbol image file: Netwsw00.sys
        Image path: \SystemRoot\system32\DRIVERS\Netwsw00.sys
        Image name: Netwsw00.sys
        Timestamp:        Mon Feb 20 23:56:23 2012 (4F42904F)
        CheckSum:         00AF64AA
        ImageSize:        00B44000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 3
    Windows 7 Enterprise 64 bit
    Thread Starter
       #3

    I've successfully updated 3 drivers (graphics, wifi, and wired). Let's hope I won't receive any more blue screens.
      My Computer


  4. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #4

    Good that you updated 3 drivers .... the update to the WiFi driver was really needed.

    Let us know how the computer runs.
      My Computer


 

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