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Windows 7: BSOD browsing the web, error 0x00000124

11 Oct 2014   #1
BeepBoop

Windows 7 Professional 64bit
 
 
BSOD browsing the web, error 0x00000124

Hey, my computer freezes randomly when I'm browsing the internet or downloading something. Sometimes I get blue screen but most often than not it freezes. I tried ram test and a driver test but they found nothing so I came here. If someone could help that would be nice.

Thanks in advance


My System SpecsSystem Spec
.
11 Oct 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello BeepBoop and welcome to Seven Forums. I will try to help you with your problem, but it won't be easy to figure it out. I have run every one of your dump files and they provided no specific problem. They just cited a generic 0X124 error. That is a generic hardware error and no information was given as to what component it is.

Code:
WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa801326d028, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000ba000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000052000402, Low order 32-bits of the MCi_STATUS value.
To begin with I would like you to go back through your system specs and fill them out in as much detail as possible with Manufacturer and Model numbers. On occasion we have to look up a piece of hardware and need the necessary info to look up the specific piece. I would like the PSU and CPU cooler added also. If it will help, these are the instructions I always give.
Please fill out Maybe they will help you.your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

Before the BSODs started, did you add any hardware or software? Is there any specific activity or program you use that will always trigger the BSOD? Also, any other information you can give me that may help me figure out which piece of hardware to look at.

If you are overclocking anything, please set everything back to default levels until we can get you stable. I am not opposed to overclocking, but I know that we have to have a stable system at stock before it is possible to have a stable overclock. So, please set everything to optimized defaults other than your current settings of you SATA Controller and the Manufacturers specs on ram Frequency, timings and Voltage.

The one thing that can make the debugger is if you are having ram problems, which is a common cause of this type of problem. so,
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask


Let me know the results when finished. Again, it requires a minimum of 8 passes all at the same time or until you get an error. If you get an error, stop the test, there is no sense in continuing as even 1 error is a ram failure.

When you finish that please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
20 Dec 2014   #3
BeepBoop

Windows 7 Professional 64bit
 
 

Hey! I know it has been some time since I last was here but I finally got around doing everything.
I used Memtest86+ 5.01, 10 passes 0 errors
sfc /scannow also found no problems and therefore could not fix any.

If it helps I am now 100% sure that I only get bsod when using the internet.
My System SpecsSystem Spec
.

20 Dec 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

See if you can update your Lan driver.
My System SpecsSystem Spec
20 Dec 2014   #5
BeepBoop

Windows 7 Professional 64bit
 
 

I updated my lan drivers. Sadly I still get bsod.
My System SpecsSystem Spec
20 Dec 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

My System SpecsSystem Spec
20 Dec 2014   #7
BeepBoop

Windows 7 Professional 64bit
 
 

This should be it.
My System SpecsSystem Spec
20 Dec 2014   #8
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

BeepBoop, hello and I'll try to help you. Is there any further information you can give me about your issues? I am getting is a general hardware error, no indication of what it is. It is either hardware or a bad driver causing the hardware to malfunction or act as though it is. Please if you are overclocking, set everything to default levels.
My System SpecsSystem Spec
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 BSOD browsing the web, error 0x00000124




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