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Windows 7: BSOD while playing Final Fantasy XIV and browsing Chrome

11 Oct 2014   #1
Glaucus

Windows 7 Home Premium 64
 
 
BSOD while playing Final Fantasy XIV and browsing Chrome

I have had two instances where I was playing Final Fantasy XIV (FFXIV) and a BSOD would occur whenever I switched to Chrome to look up information.

I run FFXIV in Windowed Mode and I can only assume that something with Chrome is a likely culprit to the BSOD happening. However, I am not an expert on troubleshooting an issue like this.

Attached is the zip file created from the DM Log Collector.

Any and all help is appreciated, thank you!

Edit: The BSODs in question are dated 101114 and 092814 for he minidumps.


My System SpecsSystem Spec
.
11 Oct 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10D, {5, 0, 1202, fffffa800e4273f0}

*** WARNING: Unable to verify timestamp for MijXfilt.sys
*** ERROR: Module load completed but symbols could not be loaded for MijXfilt.sys
Probably caused by : MijXfilt.sys ( MijXfilt+363a )

Followup: MachineOwner
---------

2: kd> lmvm MijXfilt
start             end                 module name
fffff880`05f87000 fffff880`05fa9000   MijXfilt T (no symbols)           
    Loaded symbol image file: MijXfilt.sys
    Image path: \SystemRoot\system32\DRIVERS\MijXfilt.sys
    Image name: MijXfilt.sys
    Timestamp:        Sat May 12 14:27:12 2012 (4FADE6A0)
    CheckSum:         00022009
    ImageSize:        00022000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
This is a well-documented problem with the Playstation MotyionJoy controller -- they haven't updated the driver in more than 2 years.

The only suggestion I have is to uninstall that driver, and see if you can locate driver version 0.6.0003, and see if that helps.

Playstation 3 controller(Dualshcok 3 or Sixaxis) driver for windows | MotioninJoy
My System SpecsSystem Spec
12 Oct 2014   #3
Glaucus

Windows 7 Home Premium 64
 
 

Hey Golden,

Thank you for that heads up! I did not think that the drivers for the MotionJoy would be a problem.

I tried the 0.6.0003 drivers but I was not able to get the PS3 controller to be recognized by my computer...

So, luckily I have a PS4 controller. I plugged that in, Windows recognized it, and I was able to use it without having to download any additional drivers.

However, something that I had to do to have PS4 controller work perfectly is change the config file for FFXIV, since the buttons are mapped slightly different. FFXIV recognizes X-Box 360 controllers for the PC, but not PS3/4.

The link for that is here and it is a very easy one step process: PS4 controller issues : ffxiv

Thank you again for looking at this! I really appreciate it.
My System SpecsSystem Spec
.

12 Oct 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

My System SpecsSystem Spec
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 BSOD while playing Final Fantasy XIV and browsing Chrome




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