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Windows 7: BSOD Page_fault_in_nonpaged_area when playing games

11 Oct 2014   #1
Levesley

64bit Windows 7
 
 
BSOD Page_fault_in_nonpaged_area when playing games

Hi,

So I have Windows 7 64 bit installed with a brand new Gigabyte Black Edition Z97 motherboard and i7 processor.

8GB DDR3 ram

I also have a GTX 760

I keep getting a BSOD when playing games. Attached is the .dmp file. Hopefully someone here will be able to read it so that they can tell me what hardware isn't working or what the actual problem is.


My System SpecsSystem Spec
.
11 Oct 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Update Windows 7 completely. If you get more BSOD's after that, generate and upload a new zip file.
My System SpecsSystem Spec
12 Oct 2014   #3
Levesley

64bit Windows 7
 
 

How do you mean update Windows 7 Completely?

It is.
My System SpecsSystem Spec
.

12 Oct 2014   #4
Levesley

64bit Windows 7
 
 

So a new turn of events today.

I decided to see if It was a problem associated with my Graphics Card. So uninstalled the 344.11 drivers and instead installed an older set 340.52.

Interestingly when I played Rome Total War 2, the BSOD occurred but this time with the error:

Memory_Managment

0x01A

So changed the parameters and got a different error. I've attached a .zip file with all the .dmp logs in including the latest one.

As always any light you can shine one this will be appreciated.
My System SpecsSystem Spec
13 Oct 2014   #5
Levesley

64bit Windows 7
 
 

bump?
My System SpecsSystem Spec
13 Oct 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by Levesley View Post
bump?
Please show some patience - we volunteer our time here and can't provide everyone with instant service all the time.

Your Windows 7 installation is not up-to-date, if it was, you would have several hotfixes installed:
Code:
Host Name:                 WILL-PC
OS Name:                   Microsoft Windows 7 Home Premium 
OS Version:                6.1.7601 Service Pack 1 Build 7601
OS Manufacturer:           Microsoft Corporation
OS Configuration:          Standalone Workstation
OS Build Type:             Multiprocessor Free
Registered Owner:          Will
Registered Organization:   
Product ID:                00359-OEM-9808154-16227
Original Install Date:     28/09/2014, 01:01:17
System Boot Time:          12/10/2014, 12:27:27
System Manufacturer:       Gigabyte Technology Co., Ltd.
System Model:              Z97X-UD3H-BK
System Type:               x64-based PC
Processor(s):              1 Processor(s) Installed.
                           [01]: Intel64 Family 6 Model 60 Stepping 3 GenuineIntel ~960 Mhz
BIOS Version:              American Megatrends Inc. F3, 25/04/2014
Windows Directory:         C:\Windows
System Directory:          C:\Windows\system32
Boot Device:               \Device\HarddiskVolume1
System Locale:             en-gb;English (United Kingdom)
Input Locale:              en-gb;English (United Kingdom)
Time Zone:                 (UTC) Dublin, Edinburgh, Lisbon, London
Total Physical Memory:     8,035 MB
Available Physical Memory: 5,976 MB
Virtual Memory: Max Size:  16,069 MB
Virtual Memory: Available: 13,698 MB
Virtual Memory: In Use:    2,371 MB
Page File Location(s):     C:\pagefile.sys
Domain:                    WORKGROUP
Logon Server:              \\WILL-PC
Hotfix(s):                 N/A
Network Card(s):           1 NIC(s) Installed.
                           [01]: Intel(R) Ethernet Connection I217-V
                                 Connection Name: Local Area Connection
                                 DHCP Enabled:    Yes
                                 DHCP Server:     192.168.0.1
                                 IP address(es)
                                 [01]: 192.168.0.8
                                 [02]: fe80::4dfa:a3fe:ef6e:21f6
Keeping Windows updated ensures system stability and ensures system and other drivers don't conflict.
My System SpecsSystem Spec
13 Oct 2014   #7
Levesley

64bit Windows 7
 
 

Hi apologies for my impatience. Its just my last thread went 266 views with no post at all. And I posted multiple logs. So i figured the best thing I could do was keep this one on the front page.

Ok, so I am missing some hotfixes....the only issue is that Windows Update shows no downloads available. Is this something I need to contact Microsoft Support desk about?
My System SpecsSystem Spec
19 Oct 2014   #8
Levesley

64bit Windows 7
 
 

So it happened again.

Now as far as I can see from my update log, I do now have hotfixes applied. If someone looks at the latest dmp log and see's I don't please let me know.
My System SpecsSystem Spec
23 Oct 2014   #9
Levesley

64bit Windows 7
 
 

ANyone?
My System SpecsSystem Spec
23 Oct 2014   #10
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Attachment 337909

Hotfix file is empty, and systeminfo.txt shows Hotfixes N/A. Are the hotfixes installed or not? Nevermind....I guess having an updated installation isn't important.

Update your USB drivers...
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1E, {0, 0, 0, 0}

*** WARNING: Unable to verify timestamp for iusb3hub.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3hub.sys
My System SpecsSystem Spec
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 BSOD Page_fault_in_nonpaged_area when playing games




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