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Windows 7: Windows 7 black screen after logging in


02 Nov 2009   #1

Windows 7
 
 
Windows 7 black screen after logging in

So when I go to the office I sometimes use remote desktop connection from my office windows xp machine to login to my windows 7 ultimate (builde 7600) home pc.

This all works flawlessly, but I guess about a week ago there have been some windows updates (fixes) that I have installed.

Now, when I come home from work to login to the windows 7 machine, the system gives me a black screen when I enter my password.

From the harddrive activity i know the system is still running, only nothing to be seen on screen but blackness.

When I now login to the office domain with my laptop and try a remote desktop connection to the Windows 7 machine with a black screen but with harddrive activity, I still get to the windows 7 login screen, but when I select the user and enter the password, the small circle stops spinning within a second and the login seems to freeze as well. Funny thing is that I do get to see the welcome screen that seems to be stuck but only via the remote desktop connection...

Does anyone have any idea what could be causing this?

Thanks for your time,

My System SpecsSystem Spec
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02 Nov 2009   #2
Jaq

Windows 7 Professional 64 Bit
 
 

This sounds like a graphics card driver issue.
Go to the manufacturer (or Ati, Nvidia or other) and try the latest drivers.

Otherwise if you have the latest try a few versions back from the latest.

You could also try disabling Bitmap Caching on the remote desktop computer by going into safe mode and adjusting the graphics card settings.
My System SpecsSystem Spec
02 Nov 2009   #3

Windows 7
 
 

Quote   Quote: Originally Posted by Jaq View Post
This sounds like a graphics card driver issue.
Go to the manufacturer (or Ati, Nvidia or other) and try the latest drivers.

Otherwise if you have the latest try a few versions back from the latest.

You could also try disabling Bitmap Caching on the remote desktop computer by going into safe mode and adjusting the graphics card settings.
Gonna check for a more recent video driver, already installed the latest but that was 6 weeks ago, might be a newer one now..

Is there a way to make a remote desktop connection into safe mode on the remote computer?
My System SpecsSystem Spec
.


09 Nov 2009   #4

Windows 7
 
 

I now have been testing for a couple of days with the latest NVidia drivers, and the problem does not seem to occur anymore.. guess the drivers fixed the problem..
My System SpecsSystem Spec
15 Nov 2009   #5

Windows 7
 
 
Help needed

HI guys,
I am sorry this might be a completely stupid question but I need help... I am experiencing the same problem (i think) and it happened while I was installing new drivers as part of my windows 7 upgrade... ok now I am stuck with this black screen and you guys are saying I should get new drivers... but how???? I am stuck on a black screen I cannot see/download anything.... what am I missing here?
Cheers, Nadine
My System SpecsSystem Spec
15 Nov 2009   #6

64-bit Windows 8.1 Pro
 
 

There are a few things you might consider... Try booting into safe mode, do a system restore to your initial restore point, then reboot... If this is your initial install, you may want to consider doing a clean install rather than an upgrade... Please fill in your system specs so we know what hardware we are dealing with...
My System SpecsSystem Spec
16 Nov 2009   #7

Windows 7
 
 
Thanks

Yeah I finally figured out how to access system restore while not being able to see my screen (for anyone else in the same situation press F8 repeatedly during start up and then select system restore) and reset it to the last restore point... all good again. problem was just that i was stuck and couldn't do anything anymore and didn't know how to fix it. Thanks guys.
My System SpecsSystem Spec
16 Nov 2009   #8

64-bit Windows 8.1 Pro
 
 

Glad you have it all sorted out and running again!
My System SpecsSystem Spec
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 Windows 7 black screen after logging in




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