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Windows 7: BSOD due to torrent

12 Oct 2014   #1
SeannThomas

Windows 7 Home Premium SP1 x64
 
 
BSOD due to torrent

Hey guys im new here and I need some help whenever I torrent something it causes random BSOD between 5-30 minutes but when my torrent is closed(and I do mean fully exit) nothing happens. Please help!!!!

I uploaded all the DMP files




Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 13321

Additional information about the problem:
BCCode: d1
BCP1: 0000000000000028
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4: FFFFF88001E106FD
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1


My System SpecsSystem Spec
.
12 Oct 2014   #2
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Welcome to the forum SeannThomas,

What is the use of this software?
Code:
Start Menu\Programs\Smart Bro	Public:Start Menu\Programs\Smart Bro	Public
Please follow the instructions below:


Perform a Clean boot:Reduce items at start-up. No software except anti-virus is required plus doing this improves the time for logging into windows:Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Make scans with the following:

Kaspersky TDSSKillerESET online scanner:
Also, do you remember if the BSOD's started after installing particular windows updates?
My System SpecsSystem Spec
13 Oct 2014   #3
SeannThomas

Windows 7 Home Premium SP1 x64
 
 

hey koolkat sorry for the late feedback yes I will your methods to repair the issue and no I dont remember installing any windows update regarding the BSOD it only happened when I download uTorrent and only when I torrent :/

(Start Menu\Programs\Smart Bro Public:Start Menu\Programs\Smart Bro Public) <-- this is a software for my broadband stick I dont use it anymore cause I use my smart phone as a WiFi Hotspot(its much faster actually hehe)

thanks for the feedback KOOLKAT77 really appreciate it!!!
My System SpecsSystem Spec
.

13 Oct 2014   #4
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Quote   Quote: Originally Posted by SeannThomas View Post
(Start Menu\Programs\Smart Bro Public:Start Menu\Programs\Smart Bro Public) <-- this is a software for my broadband stick I dont use it anymore cause I use my smart phone as a WiFi Hotspot(its much faster actually hehe)
I see. Probably you could uninstall it for sometime?
My System SpecsSystem Spec
15 Oct 2014   #5
SeannThomas

Windows 7 Home Premium SP1 x64
 
 

sorry if it took a while I only have a prepaid internet connection hehe, so anyway I did what you told me to do, perform a clean boot, make scans with a couple of anti-virus programs and also open a CMD to SFC scan and shoot no errors were found?? which makes it a little weird they're saying that my computer is healthy when I know its not, so I tried running uTorrent again but at the point where its downloading the torrent another BSOD

here's the DMP files
My System SpecsSystem Spec
15 Oct 2014   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Have you uninstalled the smart bro software.
My System SpecsSystem Spec
16 Oct 2014   #7
SeannThomas

Windows 7 Home Premium SP1 x64
 
 

yes completely, any other options?? i'm running out of ideas
My System SpecsSystem Spec
17 Oct 2014   #8
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Please remove EVERYTHING from startup other than MSC and SynTP; and uninstall BitDefender.
My System SpecsSystem Spec
19 Oct 2014   #9
SeannThomas

Windows 7 Home Premium SP1 x64
 
 

I cant uninstall bitdefender actually I dont even see it? where can I uninstall it?
My System SpecsSystem Spec
19 Oct 2014   #10
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Control panel?
My System SpecsSystem Spec
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 BSOD due to torrent




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