ntoskrnl.exe BSOD

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  1. Posts : 101
    Windows 7 Home Premium 64 bit
    Thread Starter
       #21

    Alright I ended up doing that because I had a BSOD on the 26th. Everything since then my comp has been good but last night while I was asleep my computer got a BSOD. It says 11/1 on the date so it had to have been early this morning. I'm going to attach the dm log collector files. I've did everything Noel told me to do so I don't know what else I should do.
      My Computer


  2. Posts : 26,869
    Windows 11 Pro
       #22

    The dump file reads
    Code:
    nvlddmkm
    start             end                 module name
    fffff880`130f9000 fffff880`13dd5000   nvlddmkm T (no symbols)           
        Loaded symbol image file: nvlddmkm.sys
        Image path: \SystemRoot\system32\DRIVERS\nvlddmkm.sys
        Image name: nvlddmkm.sys
        Timestamp:        Thu Oct 16 07:31:28 2014 (543FBAA0)
        CheckSum:         00C97F5B 
        ImageSize:        00CDC000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0
    Which is your graphics driver. Please reinstall the graphics driver using these instructions
    NVIDIA Drivers - Avoid Problems when finished

    Open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
      My Computer


  3. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #23

    The event log is full of events like these...
    Code:
    Event[57312]:
      Log Name: System
      Source: Microsoft-Windows-DriverFrameworks-UserMode
      Date: 2014-11-01T10:08:37.083
      Event ID: 10114
      Task: Startup of the UMDF reflector
      Level: Information
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Ethan-PC
      Description: 
    The UMDF reflector was unable to complete startup because the WUDFPf service was not found.  This service may be started later during boot, at which point Windows will attempt to start the device again.
     
    Event[57313]:
      Log Name: System
      Source: Microsoft-Windows-Kernel-PnP
      Date: 2014-11-01T10:08:37.083
      Event ID: 219
      Task: N/A
      Level: Warning
      Opcode: Info
      Keyword: N/A
      User: S-1-5-18
      User Name: NT AUTHORITY\SYSTEM
      Computer: Ethan-PC
      Description: 
    The driver \Driver\WUDFRd failed to load for the device WpdBusEnumRoot\UMB\2&37c186b&2&STORAGE#VOLUME#_??_USBSTOR#DISK&VEN_GENERIC-&PROD_COMPACT_FLASH&REV_1.01#058F63626420&1#.

    Please open an Elevated Command Prompt, and run the following commands....

    SC QC WUDFPf
    DIR C:\Windows\System32\WUDFPf.* /S

    post the results.

    Here are some instructions to make life easier :)
    1) To open an Elevated Command Prompt Window (the ECP window), click on Start, All Programs, Accessories – then right-click on Command Prompt, and select Run as Administrator. Accept the UAC prompt.
    2) To run the commands easier, highlight the block of commands, and right-click on the highlight – select Copy. In the CP Window, click on the black/white icon at top left – select Paste. The commands will run but may not complete the last command, so hit the Enter Key once.
    3) To copy the results... click on the Black/White icon in the top left, and select Edit... 'Select All', and hit the Enter key - then use Ctrl+V or r-click+Paste to paste it into your response.
      My Computer


  4. Posts : 101
    Windows 7 Home Premium 64 bit
    Thread Starter
       #24

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>SC QC WUDFPf
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: WUDFPf
    TYPE : 1 KERNEL_DRIVER
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : system32\drivers\WudfPf.sys
    LOAD_ORDER_GROUP : base
    TAG : 0
    DISPLAY_NAME : User Mode Driver Frameworks Platform Driver
    DEPENDENCIES :
    SERVICE_START_NAME :

    C:\Windows\system32>DIR C:\Windows\System32\WUDFPf.* /S
    Volume in drive C is WIN7
    Volume Serial Number is 70BC-C401

    Directory of C:\Windows\System32\drivers

    07/25/2012 09:26 PM 87,040 WUDFPf.sys
    1 File(s) 87,040 bytes

    Total Files Listed:
    1 File(s) 87,040 bytes
    0 Dir(s) 194,337,775,616 bytes free

    C:\Windows\system32>
    Last edited by moieu; 05 Nov 2014 at 17:19.
      My Computer


  5. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #25

    That looks normal enough.

    Let's check the other driver now...

    Open an Elevated Command Prompt, and run the following commands.
    SC QC WUDFRd
    SC QUERYEX WUDFRd
    SC QUERYEX WUDFPf
    SC START WUDFPf
    SC START WUDFRd

    post the results.
      My Computer


  6. Posts : 101
    Windows 7 Home Premium 64 bit
    Thread Starter
       #26

    Microsoft Windows [Version 6.1.7601]
    Copyright (c) 2009 Microsoft Corporation. All rights reserved.

    C:\Windows\system32>SC QC WUDFRd
    [SC] QueryServiceConfig SUCCESS

    SERVICE_NAME: WUDFRd
    TYPE : 1 KERNEL_DRIVER
    START_TYPE : 3 DEMAND_START
    ERROR_CONTROL : 1 NORMAL
    BINARY_PATH_NAME : system32\DRIVERS\WUDFRd.sys
    LOAD_ORDER_GROUP :
    TAG : 0
    DISPLAY_NAME : WUDFRd
    DEPENDENCIES :
    SERVICE_START_NAME :

    C:\Windows\system32>SC QUERYEX WUDFRd

    SERVICE_NAME: WUDFRd
    TYPE : 1 KERNEL_DRIVER
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 0
    FLAGS :

    C:\Windows\system32>SC QUERYEX WUDFPf

    SERVICE_NAME: WUDFPf
    TYPE : 1 KERNEL_DRIVER
    STATE : 4 RUNNING
    (STOPPABLE, NOT_PAUSABLE, IGNORES_SHUTDOWN)
    WIN32_EXIT_CODE : 0 (0x0)
    SERVICE_EXIT_CODE : 0 (0x0)
    CHECKPOINT : 0x0
    WAIT_HINT : 0x0
    PID : 0
    FLAGS :

    C:\Windows\system32>SC START WUDFPf
    [SC] StartService FAILED 1056:

    An instance of the service is already running.


    C:\Windows\system32>SC START WUDFRd
    [SC] StartService FAILED 1056:

    An instance of the service is already running.


    C:\Windows\system32>
      My Computer


  7. Posts : 21,482
    Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10
       #27

    OK - end of red herring
    Those results are as expected (surprisingly!).

    I'll hand you back to the BSOD specialists now
      My Computer


  8. Posts : 101
    Windows 7 Home Premium 64 bit
    Thread Starter
       #28

    Alright sweet, thanks for the help.
      My Computer


  9. Posts : 26,869
    Windows 11 Pro
       #29

    moieu, Your dump files say the same thing every other dump file you have uploaded that I can remember.
    Code:
    Use !analyze -v to get detailed debugging information.
    BugCheck 4E, {99, d8ab3, 2, d8ab2}
    Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
    Followup: MachineOwner
    We are more than likely going to have to run memtest86+ again, but first I'd like to try something. Follow the tutorial exactly.

    First If you don't have it or the installation disk, create a repair disk System Repair Disc - Create

    Next, create a restore point System Restore Point - Create

    Enable driver Verifier Driver Verifier - Enable and Disable
    Be sure and select all drivers NOT provided with Microsoft,
      My Computer


  10. Posts : 101
    Windows 7 Home Premium 64 bit
    Thread Starter
       #30

    Alright I've currently made my restore point and repair disc. My driver verifier is running on all my processes that aren't from Microsoft. I'm going to let them run for another 10 mins and if I don't get a bsod I'm going to take them off.
      My Computer


 
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