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Windows 7: BSOD caused by atikmdag.sys

16 Oct 2014   #11
Charge1992

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok so I just configured my computer to create small memory dumps again and I also have the minidump file.
Should I re-run the dm_log_collector or should I wait for the computer to crash again?


My System SpecsSystem Spec
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16 Oct 2014   #12
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Just wait and use it as normal. Then after the next BSOD. run the Blue Screen of Death (BSOD) Posting Instructions
My System SpecsSystem Spec
17 Oct 2014   #13
Charge1992

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Ok my computer just got a BSOD so here is the entire zip file which includes SFdebugfiles and the other zip
My System SpecsSystem Spec
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18 Oct 2014   #14
Charge1992

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

My computer just crashed yet again and I got the BSOD so here are the very new log files as well as a picture of my computer screen freezing in a weird way when I tried to run the log collecter the first time
My System SpecsSystem Spec
18 Oct 2014   #15
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

There are no new dump files. Still the same 7-8-14 dump file. The picture looks like a Graphics card going out. The other option is the PSU not supplying enough power to the GPU or the GPU overheating and causing the crash.
My System SpecsSystem Spec
18 Oct 2014   #16
Charge1992

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

I honestly don't know how to get new dump files.

If all I have to do is configure small memory dump files and then run the log collector I don't know what else.

I don't believe i'm missing any steps along the way.

When my computer gets the BSOD my computer always freezes and I have to shut the computer down during the BSOD. I've tried to let the BSOD screen finish but after 5 hours one time I figured I just had to manually restart the computer. Is that the correct thing to do?
My System SpecsSystem Spec
18 Oct 2014   #17
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The dump from 7/8 reads

Code:
BugCheck 116, {fffffa800f27e4e0, fffff88007ab245c, 0, 2}
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+745c )
Followup: MachineOwner
Do you have CPU and GPU monitoring programs? If so, please tell me the temps of both. If you need suggestions, I will give you some. Your PSU should be enough power, assuming the PSU is not malfunctioning.
My System SpecsSystem Spec
18 Oct 2014   #18
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Yes, you obviously have no other options at that point.
My System SpecsSystem Spec
18 Oct 2014   #19
Charge1992

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 

Can you give me some suggestions for one?

I only use SpeedFan since I can adjust the GPU Fan to work faster when the computer starts to heat up. But the temperature is around 46C but the Core 0-3 are overheating around 60C
My System SpecsSystem Spec
18 Oct 2014   #20
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

That temp for the cores is a little too high, but not critical. If the 46C is the GPU, that is typical for a 5700 series card.

You can use MSI Afterburner for the GPU MSI Afterburner
I use Core Temp for CPU temps http://alcpu.com/CoreTemp/

Afterburner is primarily an overclocking program, don't touch anything on the main page, but in settings it gives you options for creating a custom fan profile and set an On Screen display for when you are gaming. Keep the temps and fan speed on the on screen display at the least.
My System SpecsSystem Spec
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