BSOD while playing Dota 2

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  1. Posts : 15
    Windows 7 Home Premium K SP1 64 bit
       #1

    BSOD while playing Dota 2


    hello, I have been having BSOD crashes ingame while on Dota 2. Here is the zip file uploaded, thanks :)
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi kevtk.

    There are multiple issues.

    One is the failing WiFi.
    Code:
    >[ 16, 2]   0  0 fffffa8009a5a050 00000000 00000000-00000000    
              Unable to load image \SystemRoot\system32\DRIVERS\NETwNs64.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for NETwNs64.sys
    *** ERROR: Module load completed but symbols could not be loaded for NETwNs64.sys
     \Driver\NETwNs64
                Args: 00015400 00000000 00000005 00000003
     [ 16, 2]   0 e1 fffffa8009c08c70 00000000 fffff800034d0210-fffffa800c95cd40 Success Error Cancel pending
               \Driver\vwifibus    nt!PopSystemIrpCompletion
                Args: 00015400 00000000 00000005 00000003
    And the driver is old.
    Code:
        Image name: NETwNs64.sys
        Timestamp:        Sun Sep 18 14:56:48 2011 (4E75B958)
    It is apparent that an update to the driver is supposed to fix the issue. Download and install Intel® PROSet/Wireless Software and Drivers for Windows 7 which works for your device Intel® Centrino® Wireless-N + WiMAX 6150.

    The other fold of the issue is display/graphics.
    Code:
    BugCheck 116, {fffffa800ddf2010, fffff8800f3c051c, ffffffffc000009a, 4}
    
    Unable to load image \SystemRoot\system32\DRIVERS\nvlddmkm.sys, Win32 error 0n2
    *** WARNING: Unable to verify timestamp for nvlddmkm.sys
    *** ERROR: Module load completed but symbols could not be loaded for nvlddmkm.sys
    Probably caused by : nvlddmkm.sys ( nvlddmkm+91951c )
    
    Followup: MachineOwner
    ---------
    Uninstall the installed latest version of the display driver using Display Driver Uninstaller and then install 340.52 WHQL only.

    Let us know the results.
      My Computer


  3. Posts : 15
    Windows 7 Home Premium K SP1 64 bit
    Thread Starter
       #3

    Hello Arc,

    Thanks so much for replying :) I am trying out the steps and so far the general speed of my computer has increased noticeably... After I'm done I'll try out a few games and let you know
      My Computer


  4. Posts : 15
    Windows 7 Home Premium K SP1 64 bit
    Thread Starter
       #4

    Hello,

    I played a round and still got a blue screen crash. On the bright side, my laptop's performance improved. Any more suggestions or dmp files?
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    kevtk said:
    Hello,

    I played a round and still got a blue screen crash. On the bright side, my laptop's performance improved. Any more suggestions or dmp files?
    Where it is?
      My Computer


  6. Posts : 15
    Windows 7 Home Premium K SP1 64 bit
    Thread Starter
       #6

    I don't know how to obtain dmp files... I've seen BSOD threads that require it. The crashes still continue =/ What are some other files you may need? If you can instruct me on getting those files, that would help as well too.
      My Computer


  7. Posts : 15
    Windows 7 Home Premium K SP1 64 bit
    Thread Starter
       #7

    Hi,

    I also noticed that my laptop doesn't crash when I play without the NVIDIA driver... It does lag quite a bit. Maybe there's an old driver that fits well?
      My Computer


  8. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #8

    kevtk said:
    I don't know how to obtain dmp files... I've seen BSOD threads that require it. The crashes still continue =/ What are some other files you may need? If you can instruct me on getting those files, that would help as well too.
    Post it following the Blue Screen of Death (BSOD) Posting Instructions.
      My Computer


  9. Posts : 15
    Windows 7 Home Premium K SP1 64 bit
    Thread Starter
       #9

    Hello,

    I attached the dmp files as instructed. Hope it helps!
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Attachment 337136

    According to the zip you havent got any further BSOD.

    IMHO we are having a communication gap here. Describe us the present situation, in a brief but elaborated, covering all the aspects.
      My Computer


 
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