New
#1
BSOD with few details
Today my father brought home work computer, said the people using it got a BSOD when working with a CAD document, and told me to fix it (I'm the "tech support" of the family). However, diagnosing BSODs (or even understanding the slightest thing about a cause for one) is not my strong suit, so here I am.
Since I wasn't there when the BSOD occurred and can't replicate it (see below), all I can really say is that the computer doesn't boot outside of safe mode. The windows boot splash screen appears then the screen goes gray (not completely black, gray), and there's nothing to do past that. Beyond that I can really only post the error log and system information (which I guess is in my profile? new here).
Edit: Turns out the problem had to do with the graphics driver. Removed and reinstalled it and everything was fine.
Edit2: Driver failure was not the problem but seems to be an effect of the problem.
Last edited by windoge; 16 Oct 2014 at 14:56.