Help keep getting blue screen

autreymama · 17 Oct 2014

I keep getting the darn blue screen, I even went to point of reinstall windows 7 but still getting it, on a error report I got this

roblem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 1033
Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA80047B1038
BCP3: 00000000B6544000
BCP4: 0000000000000175
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
Files that help describe the problem:
C:\Windows\Minidump\101714-33680-01.dmp
C:\Users\april\AppData\Local\Temp\WER-43633-0.sysdata.xml
Read our privacy statement online:
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If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

I have NOOOOO clue what so ever what any of that means.

Boozad · 17 Oct 2014

Blue Screen of Death (BSOD) Posting Instructions

autreymama · 17 Oct 2014

I hope I did this right

Boozad · 17 Oct 2014

Your BSODs are all 0x124 which usually indicates a hardware error and the dumps are usually very unforgiving in the fact that they give no information on the BSOD whatsoever. Having looked at your dumps though a couple of things have stood out and I'd like to rule out those possibilities before starting to test your hardware. Could you verify if you have .NET framework installed?

Code:

*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa80047e3038, Address of the WHEA_ERROR_RECORD structure.
Arg3: 00000000b24bc000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000175, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  mscorsvw.exe

CURRENT_IRQL:  f

ANALYSIS_VERSION: 6.3.9600.17029 (debuggers(dbg).140219-1702) amd64fre

The mscorsvw.exe belongs to .NET framework and pre-compiles .NET assemblies. High priority ones usually complete pretty quickly but lower priority ones are queued until the until the CPU is idle. It can however slow down your RAM dramatically and sometimes get the system memory to max out at 100%, this could possibly be a cause of a 0x124 BSOD. You can end the mscorsvw.exe and test to see if the BSOD happens again.

Information

Open Task Manager and look to see if mscorsvw.exe is active. If so, follow the steps below.

Attachment 337153

1: Open an elevated command prompt
2: Type ngen.exe executequeueditems and hit enter. All of the pending processes should complete and mscorsvw.exe should stop.
3: Restart your PC, this should eliminate mscorsvw.exe as a potential cause.

Report back after testing.