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Windows 7: multiple bsod:page_fault_in_nonpaged_area help please dell e6410

16 Oct 2014   #1
helptinit

windows7 64 bit
 
 
multiple bsod:page_fault_in_nonpaged_area help please dell e6410

Hey guys i get this bsod everytime i play games or when i watch videos in browser or even at random times. I updated my drivers and bios to newest. I even changed the ram to 3 different set still persists , tried mem test and individual ram too all good. i tried changing from windows 7 32 bit to 7 64 bit then to window 8 then back to windows7 64, to get rid of this bsod. its dragged on for 5 months and i am at my wits end...could you guys help, thinking of binning this laptop and last time i buy of ebay too lol thanks in advance i attached file too
Dell latitude e6410
i5 2.67
8gb of ram
windows7 64


My System SpecsSystem Spec
.
18 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
BugCheck 1E, {ffffffffc000001d, fffff880068274e6, 2, fffffa800a117800}

*** WARNING: Unable to verify timestamp for sptd.sys
*** ERROR: Module load completed but symbols could not be loaded for sptd.sys

*** WARNING: Unable to verify timestamp for win32k.sys
*** ERROR: Module load completed but symbols could not be loaded for win32k.sys
Probably caused by : memory_corruption

Followup: memory_corruption
---------
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Let us know the result.
My System SpecsSystem Spec
21 Oct 2014   #3
helptinit

windows7 64 bit
 
 

thanks so much for looking but I was getting bsod before i installed daemon tools. I have uninstalled daemon tools and sptd i have the new log files with the bsod i just got if you wouldn't mind having a look =)
My System SpecsSystem Spec
.

22 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

It blames the display driver this time.
Code:
fffff880`09ab5108  fffff880`04acb021Unable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x90021
Go to Intel download center. Take the Intel® Driver Update Utility. See if it suggest any update to the display driver or not. If any update is offered, apply it.

Let us know the result.
My System SpecsSystem Spec
22 Oct 2014   #5
helptinit

windows7 64 bit
 
 

its says all my drivers are current, could it be the display driver i will uninstall my intel hd graphics driver and reinstall it via intel site
My System SpecsSystem Spec
22 Oct 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by helptinit View Post
its says all my drivers are current, could it be the display driver i will uninstall my intel hd graphics driver and reinstall it via intel site
If it is the current driver that is failing, then the situation is not good; because it is onboard display.

IMHO what you planned is a good option in our hand. Try it.
My System SpecsSystem Spec
23 Oct 2014   #7
helptinit

windows7 64 bit
 
 

had one day of no bsod when all off a sunden bsod.. i posted the new bsod log thanks arc for your time, i really appreciate it..
My System SpecsSystem Spec
23 Oct 2014   #8
helptinit

windows7 64 bit
 
 

if it is onboard graphic that's failing, would i be able to route another graphics card to the mother board
My System SpecsSystem Spec
24 Oct 2014   #9
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by helptinit View Post
if it is onboard graphic that's failing, would i be able to route another graphics card to the mother board
The option may not be there for a laptop, you need to monitor the system temps.

Report us the heat of the computer after a couple of hours of your normal usage. Upload a screenshot of the summery tab of Speccy. Alternatively, you can publish a Speccy snapshot too: Speccy - Publish Snapshot of your System Specs .

The latest crash dump did not show anything specifically. So IMHO we should know the temps at first.
My System SpecsSystem Spec
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 multiple bsod:page_fault_in_nonpaged_area help please dell e6410




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