Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSODs starting up again - 0x0000009F

18 Oct 2014   #11
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

BTW I am running Vipre - a) I gather that Vipre does use a few SB functions (is that right?), and b) Vipre has a firewall, so presumably I don't need to run the Windows firewall as well - or can/should one run several?

Thx


My System SpecsSystem Spec
.
18 Oct 2014   #12
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Boozad, help! You say that the Atheros is causing plenty of issues! I assume you mean the software that's driving it, rather than the actual hardware...? What kinds of issues?

Now when I look at msinfo32.nfo, I see under Components/Network/Adapter a number of devices using the SB driver SMFWIM.sys - which explains why the network access died when I tried simply deleting it, based on what Arc seemed to be saying, but unfortunately couldn't explain in terms I could understand! In fact I see quite a few entries all saying GFI Software Firewall NDIS IM Filter Miniport - is this normal, or just a red herring?!

One other diagnostic I saw seemed to be blaming vwifimp.sys - what do you think?

Thanks,

Paul M.
My System SpecsSystem Spec
19 Oct 2014   #13
Hexagon12

Windows 10 Pro 64-bit/Windows 7 Ultimate 64-bit
 
 

I personally think, that you should get rid of Vipre. Windows Firewall can secure your internet connection.

Let's see, if Windows can automatically detect your ethernet:
1. Go to device manager.
2. Expand all network adapters.
3. Select your ethernet driver.
4. Right-click and select uninstall or something familiar.
5. Restart Windows after that is done.
6. You see, in notification area, that the drivers is installing.


After that, see if you get new BSoD's.
My System SpecsSystem Spec
.

19 Oct 2014   #14
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Hexagon12,

Sorry to be a bit slow, but I didn't quite understand if you were answering my questions to Boozad of last night, or answering based on the dumps I sent...

First, are you saying that Vipre is a problem generally (I think it is or was one of the most highly rated AntiVirus tools), or just that I should cripple its firewall facility, or something else....?

Second, when you said "ethernet driver", for each line in the Network Adapters category, there are two drivers, one of which is the SunBelt one (SBFWIM); the other is specific, e.g. vwifimp.sys. The Atheros has 2 vwifibus.sys and athrx.sys.... Do I uninstall all or just the Sunbelt one?

Third, in your note, when I display it, the words "driver" and "drivers" are replaced by a link to DriverUpdater (by tweakbit) - is this something you guys endorse?

Fourth, do you still consider athrx.sys a problem?

Thanks so much for your prompt replies,

Regards,

Paul
My System SpecsSystem Spec
20 Oct 2014   #15
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Apologies for the delay, I've been pretty ill. I'll catch up on this later today and get back to you, there's a lot of messy information to go through here.
My System SpecsSystem Spec
20 Oct 2014   #16
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

OK, first place to start will be here. I'm not sure what stuff you have installed now, it seems there are so many duplicate programs and utilities it's hard to know where to begin. Follow the tutorial linked below and test stability.

Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
20 Oct 2014   #17
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Hi Boozad, sorry to hear you've been ill - and please don't rush to look at my problem. The BSODs were only occasional anyway - it was more that I wouldn't mind answers to my questions in the previous post - totally at your leisure! The machine runs pretty well as far as I can see - unless there are viruses present that neither Vipre nor MalwareBytes are picking up!

One odd thing I have just run into is that there are a bunch of hidden drivers in my DeviceManager Network Adapters settings which reference GFI Software Firewall NDIS IM Filter Miniport, which may have been what Arc was talking about - except that he didn't tell me how to find them! I just stumbled across them! I tried uninstalling them yesterday, but they're back today!

Last question - again no rush: Hexagon12 suggested stopping my (Vipre) Firewall and using Windows FW instead - a) do you agree, and b) does the Windows FW do any web filtering?

Thanks a million, and get well soon!
My System SpecsSystem Spec
20 Oct 2014   #18
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

I would highly recommend using the native Windows Firewall, I've been using it for years now and have never had any problems. As long as the programs you're running are efficient then less is more. One AV program, Windows native Firewall, MBAM run on demand, one network adaptor.

I would also recommend uninstalling Vipre and installing MS Security Essentials. That is really your call though.
My System SpecsSystem Spec
20 Oct 2014   #19
jpaulm

Microsoft Windows 7 Home Premium 32-bit 7601 Multiprocessor Free Service Pack 1
 
 

Thanks, Boozad, that's clear! I had already switched to Windows Firewall, so that's good! I am thinking of dropping Vipre anyway as it is no longer #1 apparently! Looks like either Bitdefender or MSE...

Not sure how to get rid of the GFI driver remnants - also I don't know if you still think athrx.sys is a problem.
My System SpecsSystem Spec
21 Oct 2014   #20
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

I've spoken briefly to Arc about this Paul and it seems that you've deleted the folders for some programs as opposed to actually uninstalling them which would explain why some have left remnants on your machine. In this case it's extremely difficult to cleanse what's left of the programs as it would have to be done manually and would involve editing the registry to delete the entries.

What I'd suggest here is backing up all of your important files and data and performing a clean installation of Windows. It will be of great benefit if you go this route as you'll have the best possible install, and with our guidance you will be able to get your system running at optimal performance. Let me know if you will consider this route and I'll happily talk you through the process. I wouldn't recommend it if I didn't think it was the best course of action.
My System SpecsSystem Spec
Reply

 BSODs starting up again - 0x0000009F




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSODs starting since jun 18 2013 0x0000000a
I recently built this computer on april 12 of this year and had absolutely no problems with it from then on, i started adding extra accessories almost each month after it, When i first built the computer it had the following components first: AS Rock LGA1155 Intel Z77 PROFESSIONAL-M - motherboard,...
BSOD Help and Support
New Comp, worked fine till Upgrades, now BSODs constantly. 0x0000009f
Hello I recently acquired a Dell Inspiron M5040. It came stock with AMD E-450 APU with Raedon(tm) HD graphics 1.65GHz 4gb of DDR3 RAM I upgraded the hard drive inside, and switched to an Intel 540 series 120gb SSD. I used a 40 dollar cable and CD to transfer the OS and drivers and such to...
BSOD Help and Support
BSODs Started three days ago after starting FireFox
Computer: Windows 7 Home premium Desktop About three days ago I started getting BSODs whenever I would open up FireFox, I would click the quicklink and boom BSOD. So after run a virus scan (malwarebytes) and deleting the Trojan and web hacker everything was running smoothly, but the next day...
BSOD Help and Support
Random BSODs at idle and starting up
Hello, I've included as much information that I can think of about this problem. I've been getting random blue screens for months now at idle and while starting up. I saw a post about using Avast, which I was and have removed, and started using MSE. When I removed it, my computer ran about 6...
BSOD Help and Support
BSODs randomly starting today
I have had 4 BSODs today and a few other freeze and reboot situations to go along. I have no idea what is going on. A couple have been during games while others have been just while the computer is on the desktop screen. Sometimes I'll be able to play for a while, but other times I won't be able to...
BSOD Help and Support
BSODs Just Starting!
After many months of no problems, in the last 2 or 3 weeks, I'm getting BSODs about once a day. The minidump says: Debugging Details: ------------------ CUSTOMER_CRASH_COUNT: 1 DEFAULT_BUCKET_ID: VISTA_DRIVER_FAULT BUGCHECK_STR: 0xFC
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 18:08.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App