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Windows 7: BSOD related to NTFS.sys

16 Oct 2014   #1
forly

Windows 7 Home Premium 64 bit
 
 
BSOD related to NTFS.sys

I have Windows 7 Home Premium 64 bit. I just got this computer on Friday October 10, brand new, an IBUYPOWER custom from newegg. The first time it blue screened was Sunday I think, system restore fixed it, but now it's happening again.

So this first happened a couple days ago after waking my computer up from sleep. First chrome crashes and then I got the blue screen, windows restarted, blue screen again, repeating. None of the fixing options it gave me worked, so I started in system restore and restored it to a few days before. It seemed find after that. Now today it did the same thing after waking it up.

The last time I installed something was a couple days ago; I had even disabled automatic updates after last time this BSOD happened, thinking it might be related to an update it did that morning; but considering it happened again, I guess it's not related to that. I don't want to just keep system restoring it.

After looking up some stuff on how to fix it I was able to get it to start saving minidmp and to stop restarting automatically. So now I have a minidmp from when it BSOD on regular restart today, and one from when it BSOD while I had restarted in safe mode with networking. Since it BSOD a few seconds after restarting normally and I have a hard time installing programs to it during safe mode, I haven't been able to even view these minidmp files. So I just emailed them to myself and now I'm posting to this forum from my chromebook, which I can't install programs on.

If I need to try installing something though I'll try my computer again in safe mode, but I really need a break from just watching it constantly BSOD. So I'm hoping someone else can open and view these files and maybe tell me what might be going on. The blue screen error at the top said something related to NTFS.sys.

Here they are uploaded to my dropbox, since I can't zip them from my chromebook.

https://www.dropbox.com/s/17fyy3mt7l...49-01.dmp?dl=0

https://www.dropbox.com/s/5ojo3zivdc...28-01.dmp?dl=0


My System SpecsSystem Spec
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16 Oct 2014   #2
forly

Windows 7 Home Premium 64 bit
 
 

Alright, I restarted my computer again in safe mode with networking and got that zip file with the extra info.
My System SpecsSystem Spec
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 BSOD related to NTFS.sys




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