Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Resume from Sleep or Hibernate Locks Event 41

02 Nov 2009   #1

Windows 7
Resume from Sleep or Hibernate Locks Event 41

I have a customer's machine in my possesion. He is running Win 7 Home premium on a recently upgraded Toshiba L355-S7825 Laptop.

The machine runs very well, until it is brought our of sleep. After about 40-60 seconds it will freeze completely. Forcing a cold boot after which it will run fine again, until sleep is invoked again. This is repeatable 100% of the time.

Event logs show Event ID 41: Kernel Power Critical error. I have updated Bios, and drivers from Toshiba's web site. All to no avail.

I have search this site somewhat at length, many google queries have landed me here in my research to determine what could be causing this. Most of the results I have seen involve some type of driver conflict with the sleep suspend/wake features. My customer has told me do not put Vista back on the machine.

It would be nice to solve this one however I am stumped at this point.

This machine was running Vista Home Basic, and never had this problem before. I can log in from the laptop and provide the minidump if someone thinks that it might help.


My System SpecsSystem Spec

10 Nov 2009   #2

Windows 7 32-bit

I actually experience exactly the same on a custom built HTPC with Windows 7 Home Premium. Using DVBViewer as the TV program, the computer resumes from sleep and starts to show the live TV. Then, after 30 seconds to approx. 3 minutes, it freezes and I have to unplug it before I can restart. This also happens when DVBViewer is not running, i.e. it's not the specific program that causes the freeze.

Here the eventlog for the situation:

<Event xmlns="">
- <System>
<Provider Name="Microsoft-Windows-Kernel-Power" Guid="{331C3B3A-2005-44C2-AC5E-77220C37D6B4}" />
<TimeCreated SystemTime="2009-11-10T19:36:12.832012900Z" />
<Correlation />
<Execution ProcessID="4" ThreadID="8" />
<Security UserID="S-1-5-18" />
- <EventData>
<Data Name="BugcheckCode">0</Data>
<Data Name="BugcheckParameter1">0x0</Data>
<Data Name="BugcheckParameter2">0x0</Data>
<Data Name="BugcheckParameter3">0x0</Data>
<Data Name="BugcheckParameter4">0x0</Data>
<Data Name="SleepInProgress">false</Data>
<Data Name="PowerButtonTimestamp">0</Data>

Any idea?

My System SpecsSystem Spec

 Resume from Sleep or Hibernate Locks Event 41

Thread Tools

Similar help and support threads for2: Resume from Sleep or Hibernate Locks Event 41
Thread Forum
PC doesn't hibernate; locks instead General Discussion
Hibernate Resume Problem Network & Sharing
BSOD on resume from sleep and hibernate, BAD_POOL_CALLER (0x000000c2) BSOD Help and Support
Boot locks up at Windows Resume Loader BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 04:55 PM.
Twitter Facebook Google+

Windows 7 Forums

Seven Forums Android App Seven Forums IOS App