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Windows 7: seemingly random BSOD events

17 Oct 2014   #1
drumtrucker

Win 7 HP
 
 
seemingly random BSOD events

cannot attribute to any particular activity. Have tried with most external USB peripherals unplugged and or plugged in different ports.

I can live with once a week, but once or more a day is becoming problematic.


My System SpecsSystem Spec
.
17 Oct 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
ffff880`035eaef0  fffff880`00040001
fffff880`035eaef8  00000000`000000fe
fffff880`035eaf00  fffff880`035eaf30
fffff880`035eaf08  fffff880`061177ffUnable to load image \SystemRoot\system32\DRIVERS\igdkmd64.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for igdkmd64.sys
*** ERROR: Module load completed but symbols could not be loaded for igdkmd64.sys
 igdkmd64+0x727ff
fffff880`035eaf10  fffffa80`0ff19000
fffff880`035eaf18  fffff880`00040001
fffff880`035eaf20  00000000`000000fe
fffff880`035eaf28  00000000`00000000
fffff880`035eaf30  00000000`00000000
Code:
start             end                 module name
fffff880`060a5000 fffff880`065c2600   igdkmd64 T (no symbols)           
    Loaded symbol image file: igdkmd64.sys
    Image path: \SystemRoot\system32\DRIVERS\igdkmd64.sys
    Image name: igdkmd64.sys
    Timestamp:        Fri Nov 01 04:58:01 2013 (5272A131)
    CheckSum:         0052AB18
    ImageSize:        0051D600
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Try updating the Intel video driver:
https://downloadcenter.intel.com/Default.aspx
My System SpecsSystem Spec
17 Oct 2014   #3
drumtrucker

Win 7 HP
 
 

updated video driver to 9.17.10.3517
will see what happens (or hopefully, doesn't happen)
My System SpecsSystem Spec
.

18 Oct 2014   #4
drumtrucker

Win 7 HP
 
 

Crap, still getting BSOD. Darn it anyway
My System SpecsSystem Spec
18 Oct 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Upload new zip file
My System SpecsSystem Spec
19 Oct 2014   #6
drumtrucker

Win 7 HP
 
 

Should I 'cleanup' older info at some point? Also, if still looks like video issues, I am willing to put in a Video card (am shopping now and appropriate ones only 30/40 bucks). Currently running on built in Intel video.
My System SpecsSystem Spec
20 Oct 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

OK, you seem to have two problems here, both network-related.

Code:
fffff880`1b15e030  ffff0000`1ac35c53
fffff880`1b15e038  fffff880`03bf341eUnable to load image jakndis.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for jakndis.sys
*** ERROR: Module load completed but symbols could not be loaded for jakndis.sys
 jakndis+0x341e
fffff880`1b15e040  fffffa80`15c2f3d0
Code:
start             end                 module name
fffff880`03bf0000 fffff880`03bfb000   jakndis  T (no symbols)           
    Loaded symbol image file: jakndis.sys
    Image path: jakndis.sys
    Image name: jakndis.sys
    Timestamp:        Mon May 23 20:39:06 2011 (4DDA4052)
    CheckSum:         000175AF
    ImageSize:        0000B000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
See if an update Jaksta driver is available here, and install that:
Jaksta Support

Code:
fffff880`1b15e810  00000000`00000000
fffff880`1b15e818  fffff880`03ad1139Unable to load image Rt64win7.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
 Rt64win7+0x16139
fffff880`1b15e820  fffffa80`1010c000
Code:
start             end                 module name
fffff880`06645000 fffff880`066b5000   Rt64win7   (deferred)             
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Mon Mar 21 23:50:32 2011 (4D8750A0)
    CheckSum:         0006FFBB
    ImageSize:        00070000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the Realtek network driver from here:
Realtek

The Intel card still shows as a problem, even through the driver appears updated. Leave that for now and lets make sure the network drivers are fixed.

Don't worry about cleaning our older .dmp's at this stage, I can sort through that.
My System SpecsSystem Spec
20 Oct 2014   #8
drumtrucker

Win 7 HP
 
 

Uninstalled Jakstra
'repaired' Realtek and observed that an updated driver was installed during 'repair' process.
by the way, thanks
will advise if/when another BSOD. How long without one warrants a 'solved' state??
My System SpecsSystem Spec
20 Oct 2014   #9
drumtrucker

Win 7 HP
 
 

I am going to assume 5 or 10 minutes does NOT equal 'solved'.
I had NOT rebooted after uninstalling Jakstra and updating Realtek, which may be an issue??

A new thing happened at BSOD, it said something about 'file to small...' switching to mini dump
My System SpecsSystem Spec
20 Oct 2014   #10
drumtrucker

Win 7 HP
 
 

guess reboot was not helpful... another BSOD
My System SpecsSystem Spec
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 seemingly random BSOD events




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