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Windows 7: BSOD appearing every few days.

17 Oct 2014   #1
horribad

Microsoft Windows 7 64-bit
 
 
BSOD appearing every few days.

Can't remember what I was doing the past few times but this time I was starting Star Wars: The Old Republic.

Any insight would be appreciated.


My System SpecsSystem Spec
.
18 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi horribad. Crash dumps are not enough to debug an issue.

Post it following the Blue Screen of Death (BSOD) Posting Instructions. Attach the data with your reply post.
My System SpecsSystem Spec
18 Oct 2014   #3
horribad

Microsoft Windows 7 64-bit
 
 

Attachment 337235

my apologies. here is the correct file.
My System SpecsSystem Spec
.

18 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by horribad View Post
Attachment 337235

my apologies. here is the correct file.
Invalid attachment!
My System SpecsSystem Spec
18 Oct 2014   #5
horribad

Microsoft Windows 7 64-bit
 
 

Attachment 337251

Sorry again >.< Don't know what was happening with that reply. This should be it now.
My System SpecsSystem Spec
18 Oct 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

KERNEL_DATA_INPAGE_ERROR (7a)
The requested page of kernel data could not be read in.  Typically caused by
a bad block in the paging file or disk controller error. Also see
KERNEL_STACK_INPAGE_ERROR.
If the error status is 0xC000000E, 0xC000009C, 0xC000009D or 0xC0000185,
it means the disk subsystem has experienced a failure.
If the error status is 0xC000009A, then it means the request failed because
a filesystem failed to make forward progress.
Arguments:
Arg1: fffff6fc40009848, lock type that was held (value 1,2,3, or PTE address)
Arg2: ffffffffc000000e, error status (normally i/o status code)
Arg3: 000000013759f860, current process (virtual address for lock type 3, or PTE)
Arg4: fffff88001309aec, virtual address that could not be in-paged (or PTE contents if arg1 is a PTE address)
Code:
Debugging Details:
------------------


ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware
Code:
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3898 errors : !Ntfs (fffff88001309000-fffff88001309ffd)
The primary disc is a CORSAIR FORCE LX SSD. Make it sure that the SSD is running with the latest firmware.
How to Upgrade Corsair SSD Firmware | StorageReview.com - Storage Reviews
Post a screenshot of both the SSD and the HDD using CrystalDiskInfo - Software - Crystal Dew World

Uninstall MagicDisc.

Let us know the results.
My System SpecsSystem Spec
19 Oct 2014   #7
horribad

Microsoft Windows 7 64-bit
 
 

HDD
http://i.imgur.com/FHbOiuk.jpg

SSD
http://i.imgur.com/y3r9AbZ.jpg

Did everything else fine. Will let you know if I get any other BSODs. Thanks for the help
My System SpecsSystem Spec
19 Oct 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by horribad View Post
HDD
http://i.imgur.com/FHbOiuk.jpg

SSD
http://i.imgur.com/y3r9AbZ.jpg

Did everything else fine. Will let you know if I get any other BSODs. Thanks for the help
SMART data looks good there. And well done on updating the SSD firmware.

Will wait to see how it goes.
My System SpecsSystem Spec
02 Nov 2014   #9
horribad

Microsoft Windows 7 64-bit
 
 

Gave it a few weeks to see how it went. Seemed fine and then I got two BSODs today.
Here's the latest data.

Attachment 339151
My System SpecsSystem Spec
03 Nov 2014   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The Same issue here.
Code:
ERROR_CODE: (NTSTATUS) 0xc000000e - A device which does not exist was specified.

DISK_HARDWARE_ERROR: There was error with disk hardware
The NTSTATUS 0xc000000e means
Attachment 339249
And the even log says ....
Code:
The driver detected a controller error on \Device\Harddisk1\DR1.
Lots of disc related issues detected.
Code:
WARNING: !chkimg output was truncated to 50 lines. Invoke !chkimg without '-lo [num_lines]' to view  entire output.
3732 errors : !Ntfs (fffff8800157e000-fffff8800157effd)
The storage controller in use is teh system native AHCI controller, msahci.sys. It never fails or causes a BSOD.

Do the following things one by one.

Uninstall Magic Disc. Its SCSI controller mcdbus.sys can cause such an error.

May be there is loose connection. Open the computer, re-seat the SATA and power cables. Apply the cables to other unused SATA ports if possible. Also plan to change the SATA cables.

May be the disc is failing to wake up from sleep in time. Follow Power Plan Settings - Change .... go to Step 5 (B). Set teh hard disc sleep time to 0 minutes (never).

Let us know the results.
My System SpecsSystem Spec
Reply

 BSOD appearing every few days.




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