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Windows 7: Daily BSOD with BCCode 109 while web browsing. HP AMD Laptop.

17 Oct 2014   #1
jason978

win 7
 
 
Daily BSOD with BCCode 109 while web browsing. HP AMD Laptop.

Hi,

Im getting frequent bsod's with code 109 multiple times a day. they occur while web browsing and sometimes at idle. it mentions something about ntoskrnl.exe too
HP Pavillion G6 notebook. amd phenom II P650 2.6 Ghz.

thx for any help, jason


My System SpecsSystem Spec
.
20 Oct 2014   #2
jason978

win 7
 
 

some additional info. Hp has some diagnostic tests in the bios setup. It ran a long, short, and smart test on the HD. All where fine. It ran a test on the memory, it was fine.

I ran some windows based tests on the HD, I used the seatools for windows. It falied every test within 5 seconds and then stopped running the test. it failed the smart test too.
My System SpecsSystem Spec
20 Oct 2014   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

MSINFO32:
  • Please go to Start and type in "msinfo32.exe" (without the quotes) and press Enter.
  • Save the report as an .nfo file, then zip up the .nfo file and upload/attach the .zip file with your next post.
  • Also, save a copy as a .txt file and include it also (it's much more difficult to read, but we have greater success in getting the info from it).
Check for heating issues using Speccy or HWMonitor. Upload a screen shot with either of the tools:
My System SpecsSystem Spec
.

21 Oct 2014   #4
jason978

win 7
 
 

here are the nfo text files of the msinfo32


THX
My System SpecsSystem Spec
21 Oct 2014   #5
jason978

win 7
 
 

hwmonitor screen grab

thx
My System SpecsSystem Spec
21 Oct 2014   #6
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

What antivirus are you using?

Make scans with the following:

Kaspersky TDSSKillerESET online scanner: Run the System File Checker that scans the of all protected Windows 7 system files and replaces incorrect corrupted, changed/modified, or damaged versions with the correct versions if possible:
  • Click on the
  • Type CMD on Search
  • Left click and Run as Administrator
  • Type SFC /scannow
Full tutorial here:Run Disk Check on your Hard Drive for file system errors and bad sectors on it:Upload a screenshot of your hard disk using Crystal Disk Info:
My System SpecsSystem Spec
23 Oct 2014   #7
jason978

win 7
 
 

the antivirus is MSE.


the av scan found 2 things.
check disk was fine.

sfc was fine.
My System SpecsSystem Spec
24 Oct 2014   #8
jason978

win 7
 
 

crystal disk grabs.
thx
My System SpecsSystem Spec
24 Oct 2014   #9
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Follow this..

Quote   Quote: Originally Posted by Arc View Post
The caution indication can be converted to good using CrystalDiscInfo. Click on the caution Button, you will get another window ....


In the resulting window, there are three sliders in the left. Drag them to the ultimate left, and notice the values at the right side are converting to zeros.


Now click the apply button, and notice that the caution is gone.
My System SpecsSystem Spec
24 Oct 2014   #10
jason978

win 7
 
 

ok, it changed from caution to good.
My System SpecsSystem Spec
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 Daily BSOD with BCCode 109 while web browsing. HP AMD Laptop.




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