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Windows 7: BSOD during installation of BattleNet Games

17 Oct 2014   #1
holtshibe

Windows 7 Home Premium 64-bit
 
 
BSOD during installation of BattleNet Games

Title says it all. DMP files are attached. Interestingly, this only happens while I'm installing a game.. Doesn't happen at all when I try to play them. Anyone know what the root causes are?


My System SpecsSystem Spec
.
18 Oct 2014   #2
holtshibe

Windows 7 Home Premium 64-bit
 
 

Anyone know what's causing the BSOD? Please help
My System SpecsSystem Spec
18 Oct 2014   #3
koolkat77

Microsoft Community Contributor Award Recipient

Windows 10 Home 64Bit
 
 

Hello Holtshibe,

The BSOD was caused by: NNSStrm.sys || Panda Streamer Streamer

Uninstall the software and see if the problem persists.

Quote:
Use Revo Uninstaller to uninstall stubborn software. Opt for Advance Mode while uninstalling which allows you to remove leftover registry:-
Code:
Microsoft (R) Windows Debugger Version 6.2.9200.20512 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Downloads\101614-4617-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows 7 Kernel Version 7601 (Service Pack 1) MP (4 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 7601.18526.amd64fre.win7sp1_gdr.140706-1506
Machine Name:
Kernel base = 0xfffff800`02c1c000 PsLoadedModuleList = 0xfffff800`02e5f890
Debug session time: Thu Oct 16 10:13:45.697 2014 (UTC + 6:00)
System Uptime: 0 days 3:56:26.509
Loading Kernel Symbols
...............................................................
................................................................
................................
Loading User Symbols
Loading unloaded module list
.......
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 50, {fffff8a000c2102c, 0, fffff880013e7be0, 0}

*** WARNING: Unable to verify timestamp for NNSStrm.sys
*** ERROR: Module load completed but symbols could not be loaded for NNSStrm.sys

Could not read faulting driver name
Probably caused by : NNSStrm.sys ( NNSStrm+36be0 )

Followup: MachineOwner
---------
My System SpecsSystem Spec
.

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 BSOD during installation of BattleNet Games




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