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Windows 7: BSOD playing Fifa 15, 0x0000010d

18 Oct 2014   #1
rpm14

Win7 64Bit
 
 
BSOD playing Fifa 15, 0x0000010d

Hello,

i get sometimes a BSOD when i play Fifa 15, my Xbox 360 Wired Controller for Windows often gets logged in and logged out (hear it, du dum du dum), i see it on the status circle of the controller.

Sorry for my bad english, thank you for your help

Greetings rpm14


My System SpecsSystem Spec
.
18 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi rpm14.

Uninstall the installed XBox controller. Get a fresh copy of it from Software Downloads: Xbox 360 Wireless Controller for Windows and install it.

Let us know how the computer is running after doing it.
_____________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10D, {5, 0, 1024, fffffa800c4c66a0}

*** WARNING: Unable to verify timestamp for xusb21.sys
*** ERROR: Module load completed but symbols could not be loaded for xusb21.sys
Probably caused by : xusb21.sys ( xusb21+2888 )

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WDF_VIOLATION (10d)
The Kernel-Mode Driver Framework was notified that Windows detected an error
in a framework-based driver. In general, the dump file will yield additional
information about the driver that caused this bug check.
Arguments:
Arg1: 0000000000000005, A framework object handle of the incorrect type was passed to
    a framework object method.
Arg2: 0000000000000000, The handle value passed in.
Arg3: 0000000000001024, Reserved.
Arg4: fffffa800c4c66a0, Reserved.

Debugging Details:
------------------


BUGCHECK_STR:  0x10D_5

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffff88000e96903 to fffff80002c87bc0

STACK_TEXT:  
fffff880`031bcad8 fffff880`00e96903 : 00000000`0000010d 00000000`00000005 00000000`00000000 00000000`00001024 : nt!KeBugCheckEx
fffff880`031bcae0 fffff880`0ac74888 : fffff880`0ac744cc 00000000`00000000 fffffa80`074118b0 fffffa80`07411850 : Wdf01000!imp_WdfSpinLockAcquire+0x47
fffff880`031bcb30 fffff880`0ac744cc : 00000000`00000000 fffffa80`074118b0 fffffa80`07411850 fffffa80`07411850 : xusb21+0x2888
fffff880`031bcb38 00000000`00000000 : fffffa80`074118b0 fffffa80`07411850 fffffa80`07411850 fffffa80`074118b0 : xusb21+0x24cc


STACK_COMMAND:  kb

FOLLOWUP_IP: 
xusb21+2888
fffff880`0ac74888 ??              ???

SYMBOL_STACK_INDEX:  2

SYMBOL_NAME:  xusb21+2888

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: xusb21

IMAGE_NAME:  xusb21.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4a848f49

FAILURE_BUCKET_ID:  X64_0x10D_5_xusb21+2888

BUCKET_ID:  X64_0x10D_5_xusb21+2888

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x10d_5_xusb21+2888

FAILURE_ID_HASH:  {a6108764-9902-1ba7-ad7e-1007cd9377cc}

Followup: MachineOwner
---------

1: kd> lmvm xusb21
start             end                 module name
fffff880`0ac72000 fffff880`0ac84100   xusb21   T (no symbols)           
    Loaded symbol image file: xusb21.sys
    Image path: \SystemRoot\system32\DRIVERS\xusb21.sys
    Image name: xusb21.sys
    Timestamp:        Fri Aug 14 03:40:17 2009 (4A848F49)
    CheckSum:         0001398B
    ImageSize:        00012100
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
18 Oct 2014   #3
rpm14

Win7 64Bit
 
 

So made it, thanks for you answer

Have played a game, an hear twice that my controller get logged in and out, no bluescreen.
i must say additional that only in fifa 15 when the controller gets adressed i hear the log in and out, on desktop when the controller dont get adressed nothing is wrong.

I have noticed that after the driver installation, when i plugged in the controller windows shows that the xbox 360 controller driver is beeing installing but also contemporaneous a windows input device driver. After the game i plugged in and out and see that a windows input device driver was installed again.

in my device manager it looks so:


a HID conform Gamecontroller and separately the xbox 360 controller for windows class entry.

i will test in evening with other games (trackmania, project cars).
And then i will loan me an other controller to check that mine is not broken or something.

Greetings rpm14
My System SpecsSystem Spec
.

18 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Some games like fifa 15 are problematic themselves. A lot of people reported various troubles with that game.

Let us know for any further BSOD.
My System SpecsSystem Spec
20 Oct 2014   #5
rpm14

Win7 64Bit
 
 

So, i have loan another 360 controller for windows. And look, all works without problems, my old controller have in the cable a loose connection, i reproduced the log in and outs with wiggle on the cable.
So no longer bluescreens, the problem is solved.

Thank you for your help

Greetings rpm14
My System SpecsSystem Spec
20 Oct 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news.

Let us know for any further BSOD.
My System SpecsSystem Spec
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 BSOD playing Fifa 15, 0x0000010d




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