Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: BSOD 1000007e playing Borderlands: TPS on new system

18 Oct 2014   #1
Arronax

win7 64bit
 
 
BSOD 1000007e playing Borderlands: TPS on new system

Hi!

I recently built a new system, and I have been getting a couple of BSODs. It does not happen frequently, but today it did happen twice while playing Borderlands: the pre sequel today. I was playing the game for ~8hours yesterday, didn't have any issues. It was a bit of a weird BSOD, as I got disconnected from the game I was hosting with a friend right before the computer crashed. So I'm suspecting my WLAN drivers or something, but I don't know how to decipher the BSOD messages, and my google-fu did not yield me anything useful.


Hope someone can help me with this, and in the meanwhile I'll be updating my WLAN driver to see if that solves it. Thanks!


My System SpecsSystem Spec
.
19 Oct 2014   #2
Arronax

win7 64bit
 
 

Does anyone know what could cause this?
My System SpecsSystem Spec
19 Oct 2014   #3
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Arronax View Post
Does anyone know what could cause this?
IMHO nobody can say that yes, I know it with certainty. But if you want, I may try to get some ideas as reported in the DM log output.

Try to update the driver to your NETGEAR WNA1100 Wireless-N 150 USB Adapter. Though the available update is not a very up-to date driver, but try it. Get it from both of the sources I am bescribing below, see which one is the latest among these two, apply that one.
Let us know the result.

_________________________________________
Code:
*** WARNING: Unable to verify timestamp for athurx.sys
*** ERROR: Module load completed but symbols could not be loaded for athurx.sys
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000007E, {ffffffffc0000005, fffff88001e0e666, fffff8800c152808, fffff8800c152060}

Probably caused by : athurx.sys ( athurx+8666 )

Followup: MachineOwner
---------

2: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff88001e0e666, The address that the exception occurred at
Arg3: fffff8800c152808, Exception Record Address
Arg4: fffff8800c152060, Context Record Address

Debugging Details:
------------------


EXCEPTION_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

FAULTING_IP: 
athurx+8666
fffff880`01e0e666 488b8070260000  mov     rax,qword ptr [rax+2670h]

EXCEPTION_RECORD:  fffff8800c152808 -- (.exr 0xfffff8800c152808)
ExceptionAddress: fffff88001e0e666 (athurx+0x0000000000008666)
   ExceptionCode: c0000005 (Access violation)
  ExceptionFlags: 00000000
NumberParameters: 2
   Parameter[0]: 0000000000000000
   Parameter[1]: 0000000000002670
Attempt to read from address 0000000000002670

CONTEXT:  fffff8800c152060 -- (.cxr 0xfffff8800c152060;r)
rax=0000000000000000 rbx=fffffa800ebdb050 rcx=fffffa800ee7f030
rdx=0000000000000004 rsi=fffffa801074b6c0 rdi=fffffa800f825950
rip=fffff88001e0e666 rsp=fffff8800c152a40 rbp=fffff8000306f280
 r8=0000000000000000  r9=0000000000000f44 r10=fffff80002e54000
r11=0000000000000000 r12=fffffa800f825950 r13=0000000000000001
r14=fffff8800c152ba8 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
athurx+0x8666:
fffff880`01e0e666 488b8070260000  mov     rax,qword ptr [rax+2670h] ds:002b:00000000`00002670=????????????????
Last set context:
rax=0000000000000000 rbx=fffffa800ebdb050 rcx=fffffa800ee7f030
rdx=0000000000000004 rsi=fffffa801074b6c0 rdi=fffffa800f825950
rip=fffff88001e0e666 rsp=fffff8800c152a40 rbp=fffff8000306f280
 r8=0000000000000000  r9=0000000000000f44 r10=fffff80002e54000
r11=0000000000000000 r12=fffffa800f825950 r13=0000000000000001
r14=fffff8800c152ba8 r15=0000000000000001
iopl=0         nv up ei ng nz na po nc
cs=0010  ss=0018  ds=002b  es=002b  fs=0053  gs=002b             efl=00010286
athurx+0x8666:
fffff880`01e0e666 488b8070260000  mov     rax,qword ptr [rax+2670h] ds:002b:00000000`00002670=????????????????
Resetting default scope

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%08lx referenced memory at 0x%08lx. The memory could not be %s.

EXCEPTION_PARAMETER1:  0000000000000000

EXCEPTION_PARAMETER2:  0000000000002670

READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80003101100
GetUlongFromAddress: unable to read from fffff800031011c0
 0000000000002670 Nonpaged pool

FOLLOWUP_IP: 
athurx+8666
fffff880`01e0e666 488b8070260000  mov     rax,qword ptr [rax+2670h]

BUGCHECK_STR:  0x7E

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

LAST_CONTROL_TRANSFER:  from fffffa800ebdb050 to fffff88001e0e666

STACK_TEXT:  
fffff880`0c152a40 fffffa80`0ebdb050 : fffff880`01e0e605 fffff880`01f454a0 fffff880`01f45450 00000000`0000150d : athurx+0x8666
fffff880`0c152a48 fffff880`01e0e605 : fffff880`01f454a0 fffff880`01f45450 00000000`0000150d 00000000`00000004 : 0xfffffa80`0ebdb050
fffff880`0c152a50 fffff880`01f454a0 : fffff880`01f45450 00000000`0000150d 00000000`00000004 00000000`00000000 : athurx+0x8605
fffff880`0c152a58 fffff880`01f45450 : 00000000`0000150d 00000000`00000004 00000000`00000000 fffff880`c0000001 : athurx+0x13f4a0
fffff880`0c152a60 00000000`0000150d : 00000000`00000004 00000000`00000000 fffff880`c0000001 00000000`00000000 : athurx+0x13f450
fffff880`0c152a68 00000000`00000004 : 00000000`00000000 fffff880`c0000001 00000000`00000000 0000057f`00000000 : 0x150d
fffff880`0c152a70 00000000`00000000 : fffff880`c0000001 00000000`00000000 0000057f`00000000 fffffa80`0ee7f6b8 : 0x4


SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  athurx+8666

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: athurx

IMAGE_NAME:  athurx.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  4b851053

STACK_COMMAND:  .cxr 0xfffff8800c152060 ; kb

FAILURE_BUCKET_ID:  X64_0x7E_athurx+8666

BUCKET_ID:  X64_0x7E_athurx+8666

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0x7e_athurx+8666

FAILURE_ID_HASH:  {ec7bf206-ca20-d606-d44e-eb3f2f1e36e2}

Followup: MachineOwner
---------

2: kd> lmvm athurx
start             end                 module name
fffff880`01e06000 fffff880`01fcf000   athurx   T (no symbols)           
    Loaded symbol image file: athurx.sys
    Image path: \SystemRoot\system32\DRIVERS\athurx.sys
    Image name: athurx.sys
    Timestamp:        Wed Feb 24 17:11:07 2010 (4B851053)
    CheckSum:         001CD557
    ImageSize:        001C9000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
.

19 Oct 2014   #4
Arronax

win7 64bit
 
 

Hey!

Thanks for the response!

I did download and install the driver I found on netgear's site yesterday, and I haven't seen any more BSODs. So I suppose it may have fixed the problem - though I can't really be sure. Did not have any more BSODs today at least, computer has been in use for ~4-5 hours today, mostly gaming (Borderlands).

I'll post and update whether I get more BSOD's or not =)
My System SpecsSystem Spec
20 Oct 2014   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Nice!
My System SpecsSystem Spec
21 Oct 2014   #6
Arronax

win7 64bit
 
 

Well, so far so good. Computer seems to be working just fine, though I did have some weird disconnects from borderlands when I was playing with a friend. I've played a number of League of Legends matches without any issues though, so I suppose that may just be a bug on Borderlands. Will probably get a new wireless adapter eventually.



Thanks for the help guys!
My System SpecsSystem Spec
21 Oct 2014   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Good news!

Let us know for any further issue.
My System SpecsSystem Spec
Reply

 BSOD 1000007e playing Borderlands: TPS on new system




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing Borderlands 2
I don't know why but happens a lot lately, I hope you can help me. Best regards.
BSOD Help and Support
BSOD while playing any game (i.e. Borderlands 2)
Hello. Whenever I am playing games on my Alienware X51 the computer just freezes and turns off. When I turn it back on I get "Windows has recovered from an unexpected shutdown" -Problem signature "Blue Screen". I also get in the details section of the error- Files that help describe the...
BSOD Help and Support
BSOD playing Borderlands 1&2
Hello everyone, I recently (2/3 months ago) got a new PC and all was fine until just over a month ago when I had a BSOD whilst playing Borderlands 1. I can't remember exactly, but I was probably running Mumble (as well as Logitech G15 software and all the AlienwareFX and thermal software etc.)...
BSOD Help and Support
BSOD - Playing NBA2k13, FFXIV, Borderlands 2, etc
I've been having a steadily increasing issue with bsods for about a month and its unbearable now! Please help me! =(
BSOD Help and Support
BSOD playing Borderlands
I've been a Mac user most of my adult life but, as a gamer, decided to build a PC. With the help of online tutorials, I managed to complete the rig two days ago and I experienced my first BSOD today. It happened while playing Borderlands online with a friend. Obviously I'm very sensitive about...
BSOD Help and Support
BSOD while playing Borderlands x64 (not a known issue)
Attached are my logs of this issue. It happens when I'm in-game anywhere from 5-30 minutes. This is a brand new machine with a clean install of Win 7 64 bit. Please help. System Manufacturer/Model Number N/A (self-built) OS Windows 7 64-bit CPU AMD Athlon II X4 620 Propus 2.6GHz...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:30.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App