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Windows 7: Newly built computer BSOD 000000f4

18 Oct 2014   #1
columbusjones

Windows 7 home premium 64bit
 
 
Newly built computer BSOD 000000f4

Hi all,

Built a new computer yesterday. Been having a lot of BSOD problems. Dump files are attached.

What I've tried so far:

- Full re-install of Windows (twice)
- Replaced SATA cable on hard drive (seemed to work, gave me 2 hours without BSOD before they started coming back).
- Ran Malware Bytes (no issues)
- Disk check (no errors)

Other info that might be useful:
- Have legit copy of Windows 7
- Before replacing SATA cable, BSODs happened within 3-5 minutes of starting computer (doing things such as downloading drivers from internet, downloading system updates, etc).
- After replacing SATA cable, BSODs seemed more sporadic.
- After running the Disk Check (~15 minutes ago), BSOD would happen as soon as computer started up to the point where I couldn't do anything at all. Restarted in Safe Mode (where I am now) and have been BSOD free for the last ~15 minutes.

Edit: got BSOD when trying to shut down from safe mode right after I posted this.

Let me know if you have any questions or if there's anything I can clarify. Thank you in advance for your time and any suggestions you might have.


My System SpecsSystem Spec
.
19 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi columbusjones.

First of all, make it sure that the SSD is running with the latest firmware.
How to Upgrade Crucial SSD Firmware | StorageReview.com - Storage Reviews
The SSD is a Crucial MX100 CT256MX100SSD1 2.5" 256GB.

Let us know the situation.
My System SpecsSystem Spec
19 Oct 2014   #3
columbusjones

Windows 7 home premium 64bit
 
 

Thanks for the suggestion.

The SSD is already running the latest firmware.
My System SpecsSystem Spec
.

19 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

OK, now do a few things.

Post screenshots of both the SSD and the HDD using CrystalDiskInfo - Software - Crystal Dew World

Re-seat the sata and power.
Make it sure that the discs are properly seated. If possible, use new SATA cables, and apply the SATA cables to different SATA ports on the motherboard.

A memory corruption can throw any sort of issues, and we have noticed a few stop 0xF4s caused by memory corruption. Better you have a test. Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

Let us know the results.
My System SpecsSystem Spec
19 Oct 2014   #5
columbusjones

Windows 7 home premium 64bit
 
 

Hi again!

I ran memtest all night last night, after 8 passes there were no errors.

The SATA and power for both hard drives have been reseated.

I used a new SATA cable for the SSD but don't have a spare for the HD. I'm not using the HD at all right now and could even just unplug it if it helps.

I have attached screenshots of the SSD and HD from that program.

Thank you again for your help, I really appreciate it.
My System SpecsSystem Spec
19 Oct 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Everything looks fine.
Quote   Quote: Originally Posted by columbusjones View Post
The SATA and power for both hard drives have been reseated.

I used a new SATA cable for the SSD but don't have a spare for the HD. I'm not using the HD at all right now and could even just unplug it if it helps.
Will wait and see how it goes.
My System SpecsSystem Spec
19 Oct 2014   #7
columbusjones

Windows 7 home premium 64bit
 
 

Okay, sounds good.

So far things seem to be great today. Haven't had a BSOD in hours (KNOCK ON WOOD!). I'll report back if I run into problems again, otherwise I'll be back in a couple of days to mark this as solved.

Thank you so much, again.
My System SpecsSystem Spec
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 Newly built computer BSOD 000000f4




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