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Windows 7: BSOD atikmdag.sys Logs included

18 Oct 2014   #1
hpicard08

Windows 7 Home Premium 64 bit
 
 
BSOD atikmdag.sys Logs included

My laptop gives me the BSOD at random when I am watching any sort of video or anytime I try to update my display driver. I have installed windows updates on my computer, it will not allow me to update my drivers at all. I have checked to make sure that my pc is not getting to hot also. I have attached the logs that you guys require. Since I have started feeling this out my computer has done the BSOD 3 times.


My System SpecsSystem Spec
.
19 Oct 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8009a00390, fffff88004476aec, 0, 2}

*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7aec )

Followup: MachineOwner
---------

2: kd> lmvm atikmpag
start             end                 module name
fffff880`0446f000 fffff880`044c4000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Mar 09 05:52:09 2012 (4F5906E1)
    CheckSum:         0005980D
    ImageSize:        00055000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Your driver is outdated. Click on "Download Now' to have the AMD site detect your card and see if it recommends an update driver:
Download Drivers
My System SpecsSystem Spec
21 Oct 2014   #3
hpicard08

Windows 7 Home Premium 64 bit
 
 

ok, it did say that it needed to be updated. So I updated it, but after about 2 hours after the downloaded I got the same BSOD with the same error message code atikmdag.sys
My System SpecsSystem Spec
.

21 Oct 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Always rerun the DMLog Collector tool to generate a new. ZIP file, then upload it here again.
My System SpecsSystem Spec
22 Oct 2014   #5
hpicard08

Windows 7 Home Premium 64 bit
 
 

ok, I just ran it again for you, here is the link
My System SpecsSystem Spec
23 Oct 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 116, {fffffa8007d52010, fffff88002d05aec, 0, 2}

Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmpag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys
Probably caused by : atikmpag.sys ( atikmpag+7aec )

Followup: MachineOwner
---------

2: kd> lmvm atikmpag
start             end                 module name
fffff880`02cfe000 fffff880`02d53000   atikmpag T (no symbols)           
    Loaded symbol image file: atikmpag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys
    Image name: atikmpag.sys
    Timestamp:        Fri Mar 09 05:52:09 2012 (4F5906E1)
    CheckSum:         0005980D
    ImageSize:        00055000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Looks like the same driver to me. Double-check you installed the latest driver.
My System SpecsSystem Spec
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 BSOD atikmdag.sys Logs included




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