My laptop gives me the BSOD at random when I am watching any sort of video or anytime I try to update my display driver. I have installed windows updates on my computer, it will not allow me to update my drivers at all. I have checked to make sure that my pc is not getting to hot also. I have attached the logs that you guys require. Since I have started feeling this out my computer has done the BSOD 3 times.
Your driver is outdated. Click on "Download Now' to have the AMD site detect your card and see if it recommends an update driver:Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa8009a00390, fffff88004476aec, 0, 2} *** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys Probably caused by : atikmpag.sys ( atikmpag+7aec ) Followup: MachineOwner --------- 2: kd> lmvm atikmpag start end module name fffff880`0446f000 fffff880`044c4000 atikmpag T (no symbols) Loaded symbol image file: atikmpag.sys Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys Image name: atikmpag.sys Timestamp: Fri Mar 09 05:52:09 2012 (4F5906E1) CheckSum: 0005980D ImageSize: 00055000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
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ok, it did say that it needed to be updated. So I updated it, but after about 2 hours after the downloaded I got the same BSOD with the same error message code atikmdag.sys
Always rerun the DMLog Collector tool to generate a new. ZIP file, then upload it here again.
ok, I just ran it again for you, here is the link
Looks like the same driver to me. Double-check you installed the latest driver.Code:******************************************************************************* * * * Bugcheck Analysis * * * ******************************************************************************* Use !analyze -v to get detailed debugging information. BugCheck 116, {fffffa8007d52010, fffff88002d05aec, 0, 2} Unable to load image \SystemRoot\system32\DRIVERS\atikmpag.sys, Win32 error 0n2 *** WARNING: Unable to verify timestamp for atikmpag.sys *** ERROR: Module load completed but symbols could not be loaded for atikmpag.sys Probably caused by : atikmpag.sys ( atikmpag+7aec ) Followup: MachineOwner --------- 2: kd> lmvm atikmpag start end module name fffff880`02cfe000 fffff880`02d53000 atikmpag T (no symbols) Loaded symbol image file: atikmpag.sys Image path: \SystemRoot\system32\DRIVERS\atikmpag.sys Image name: atikmpag.sys Timestamp: Fri Mar 09 05:52:09 2012 (4F5906E1) CheckSum: 0005980D ImageSize: 00055000 Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
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