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Windows 7: Bsod driver_irql_not_less_or_equal

19 Oct 2014   #1
boafx

windows 7 64 bit
 
 
Bsod driver_irql_not_less_or_equal

pLEASE hELP,

I am a complete newbie to self build computers and my knowlege is limited, but I have followed the instructions on sevenforum to see if anyone can help. I have 3 crashing issues.

1. screen freezes all pixalated
2. BSOD DRIVER_IRQL_NOT_LESS_OR_EQUAL STOP:0X000000D1
2.BSOD IRQL_NOT_LESS_OR_EQUAL STOP:0X0000000A

The computer runs fine or seems to in the last 1 hour in safe mode with networking

I have tried updateing all drivers, ran memtest, checked temps all ok. I have installation disc for drivers which I have tried and also downloaded from manufacturures website.

my hardware is

ASUS M4A8TDV EVO/USB3 MOTHERBOARD
RADION HD 5830
AMD phenom IIx2

like I said I am a newbie to self builds so please go easy with the tech talk thanks in advance. I have uploaded the kernal dump file as instructed


My System SpecsSystem Spec
.
19 Oct 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello boafx and welcome to Seven Forums. I will help you if I can. If at any time you don't understand instructions or have questions, please ask. I don't mind a bit. The first thing I need is a detailed system specs listed in the bottom left corner where it says 'My System Specs'. I need Manufacturer and model # for each component. I have to look up components sometimes, and need the information to do that. I just had to look up your Motherboard. Also by putting them there, they are in every post for anyone who tries to help and we don't have to ask or go hunt for them. I also need to know things like your PSU, your CPU cooler and your Case. You have CPU unknown. If you built the computer, you have to know which CPU you put in, you have no information on the Ram and you don't list the manufacturer of your graphics card and the model. those are all important. These are the instructions I usually give.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

You only have 2 dump files, which are created by a BSOD and what we use to find out your problem. Both give the same error code and list the same cause tcpip which is a network related issue and the driver is usually supplied by Windows Update. here is the readout.
Code:
tcpip
start             end                 module name
fffff880`016ad000 fffff880`018b1000   tcpip      (pdb symbols)          c:\symcache\tcpip.pdb\ABB23D00EE7E4165B6AFF66F2DF02EB22\tcpip.pdb
    Loaded symbol image file: tcpip.sys
    Mapped memory image file: c:\symcache\tcpip.sys\4CE79420204000\tcpip.sys
    Image path: \SystemRoot\System32\drivers\tcpip.sys
    Image name: tcpip.sys
    Timestamp:        Sat Nov 20 03:25:52 2010 (4CE79420)
    CheckSum:         001E58E5
    ImageSize:        00204000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     tcpip.sys
    OriginalFilename: tcpip.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  TCP/IP Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
That is the cause listed by both dump files.

What I would like you to do is make sure all of your important and recommended windows updates are run and installed. I would like the settings to say automatically install updates. From the windows update page in the left column is a 'change settings' link. Set it to Automatically install updates.

Next I would like you to go to your Motherboard's web site (Motherboards - M4A88TD-V EVO/USB3 - ASUS) and install the RealteK Lan driver as well as the Chipset driver. make sure that is your motherboard.

Next, I would like you to open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow then press enter. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

After that please let us know the results and if your problem has improved any.
My System SpecsSystem Spec
19 Oct 2014   #3
boafx

windows 7 64 bit
 
 

thankd for your quick reply. I am currently at work but will reply with all the info ASsAP. I bought motherboard second hand with CPU attached which is why i didnt know the model but i will find out.
My System SpecsSystem Spec
.

19 Oct 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

If you like, you can also download CPUz CPU-Z CPUID - System & hardware benchmark, monitoring, reporting which will give you a lot of information about the Motherboard, the CPU and the ram. If you do, please post screenshots of the CPU tab, the Memory and SPD tabs and mainboard tabs. This will tell you how to post screenshots and upload files here.
Screenshots and Files - Upload and Post in Seven Forums

Then I can help you with some of the missing items missing in the system specs. It will also give me some information about you system settings that would be helpful.

If you are overclocking anything, please stop and set everything to default settings.
My System SpecsSystem Spec
19 Oct 2014   #5
boafx

windows 7 64 bit
 
 

should i run the CPUz in normal windows mode as it didnt pick anything up for graphics in safe mode with networking
My System SpecsSystem Spec
19 Oct 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Yes, install it and run it in normal mode. It won't pick up much for graphics usually, but should pick up most everything else. You can find out about graphics using GPUz (http://www.techpowerup.com/gpuz/). As with all downloads, watch out for all the addons they try to install with the programs. Just unselect them, if they are offered.
My System SpecsSystem Spec
19 Oct 2014   #7
boafx

windows 7 64 bit
 
 
cpuZ test

Ok her are the screen shots you requested, it crashed whilst doing this in normal mode so I ill port aswell
My System SpecsSystem Spec
19 Oct 2014   #8
boafx

windows 7 64 bit
 
 

Quote   Quote: Originally Posted by essenbe View Post
Hello boafx and welcome to Seven Forums. I will help you if I can. If at any time you don't understand instructions or have questions, please ask. I don't mind a bit. The first thing I need is a detailed system specs listed in the bottom left corner where it says 'My System Specs'. I need Manufacturer and model # for each component. I have to look up components sometimes, and need the information to do that. I just had to look up your Motherboard. Also by putting them there, they are in every post for anyone who tries to help and we don't have to ask or go hunt for them. I also need to know things like your PSU, your CPU cooler and your Case. You have CPU unknown. If you built the computer, you have to know which CPU you put in, you have no information on the Ram and you don't list the manufacturer of your graphics card and the model. those are all important. These are the instructions I usually give.

Please fill out your System Specs

information   Information
Your System Specs will help us to help you, and doing it in this manner will make them available to all helpers in every post and keep us from hunting for them. We ask that you fill them out in as much detail as possible including Desktop or Laptop, Model number if it is an OEM computer and all components with the Manufacturer and Model number if possible.

If you will go to your last post and click the 'System Specs' in the bottom left of the post, you will find a link to update your system specs. Please fill those out in as much detail as possible, making sure to click save at the bottom of the page. If you would like to know what we would like, you can click 'My System Specs' at the bottom left of this post to see mine. If you do not know what your components are, this will help you accomplish this task. System Info - See Your System Specs

You only have 2 dump files, which are created by a BSOD and what we use to find out your problem. Both give the same error code and list the same cause tcpip which is a network related issue and the driver is usually supplied by Windows Update. here is the readout.
Code:
tcpip
start             end                 module name
fffff880`016ad000 fffff880`018b1000   tcpip      (pdb symbols)          c:\symcache\tcpip.pdb\ABB23D00EE7E4165B6AFF66F2DF02EB22\tcpip.pdb
    Loaded symbol image file: tcpip.sys
    Mapped memory image file: c:\symcache\tcpip.sys\4CE79420204000\tcpip.sys
    Image path: \SystemRoot\System32\drivers\tcpip.sys
    Image name: tcpip.sys
    Timestamp:        Sat Nov 20 03:25:52 2010 (4CE79420)
    CheckSum:         001E58E5
    ImageSize:        00204000
    File version:     6.1.7601.17514
    Product version:  6.1.7601.17514
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.6 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     tcpip.sys
    OriginalFilename: tcpip.sys
    ProductVersion:   6.1.7601.17514
    FileVersion:      6.1.7601.17514 (win7sp1_rtm.101119-1850)
    FileDescription:  TCP/IP Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
That is the cause listed by both dump files.

What I would like you to do is make sure all of your important and recommended windows updates are run and installed. I would like the settings to say automatically install updates. From the windows update page in the left column is a 'change settings' link. Set it to Automatically install updates.

Next I would like you to go to your Motherboard's web site (Motherboards - M4A88TD-V EVO/USB3 - ASUS) and install the RealteK Lan driver as well as the Chipset driver. make sure that is your motherboard.

Next, I would like you to open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow then press enter. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.

After that please let us know the results and if your problem has improved any.
CAN these actions be done in safe mode with networking as I am crashing all the time at the moment
My System SpecsSystem Spec
19 Oct 2014   #9
boafx

windows 7 64 bit
 
 
cpuZ test

Ok her are the screen shots you requested, it crashed whilst doing this in normal mode so I ill port aswell
My System SpecsSystem Spec
19 Oct 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I'm not sure, but probably can do it in safe mode. Also, please go into bios and stay there for a while. I want to know if you crash in bios. While there give me the CPU temps, Motherboard temp, the values for the +12V, +5V and +3.3V. Am I correct that you do not crash in safe mode?
My System SpecsSystem Spec
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