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Windows 7: Multiple BSOD relatively new instalation of windows 7

20 Oct 2014   #1
gautam7

windows 7 ultimate 32 bit
 
 
Multiple BSOD relatively new instalation of windows 7

Hi everyone, from yesterday i am having multiple BSOD in my newly installed windows 7. I installed windows around 10 days ago and its not running many software. I used connectify software for few days when this BSOD started i uninstalled connectify but still after running half hour or so the laptop freezes and sometime results in BSOD. Sometime i just power off the laptop by pressing the power button. Also i should mention my laptop become slightly hot to the touch during this time. I am not sure what is causing this problem. Is it a software conflict issue or is it a heat related issue or is it a internal hardware related issue because just before freezing the laptop starts to make some click click sound. Please help. I have attached the report of dm log collector.

Regards
Gautam


My System SpecsSystem Spec
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20 Oct 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

There are no .dmp files to analyse. Clicking noises are usually a sign of a disk problem. Test using the SHORT test in SeaTools for DOS:

SeaTools for DOS and Windows - How to Use

Did the laptop come with Windows 7 pre-installed on it?
My System SpecsSystem Spec
20 Oct 2014   #3
gautam7

windows 7 ultimate 32 bit
 
 

Thanks Golden for your quick reply. I downloaded the Seagate tool but during running again a BSOD happened. This time i took two picture of the screen may be you will understand what the massage said. After the blue screen the computer restarted and said no boot media not found and again i had to shut down the laptop with power button. My laptop has DOS in it but i have a windows 7 disk, i have used this disk many time in past.
My System SpecsSystem Spec
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20 Oct 2014   #4
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

It sounds to me like the HDD is kaput, especially since it BSOD's during SeaTools....0x7A's are often a bugcheck associated with that. I recommend replacing the disk.
My System SpecsSystem Spec
20 Oct 2014   #5
gautam7

windows 7 ultimate 32 bit
 
 

@ Golden

This time my hard disk passed the short drive self test from seagate seatools successfully so the HDD may not be damaged yet. What should i need to do next.
My System SpecsSystem Spec
21 Oct 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

The fact that it failed once would be enough for me to replace it - its a risk I wouldn't take. There isn't more we can do, so you can continue using it, if that is a risk you are prepared to take.
My System SpecsSystem Spec
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