Bsod


  1. Posts : 4
    64 bit
       #1

    Bsod every 20 mins of being idle


    After 15-20 mins of being idle (watching a movie on netflix or quicktime, or not doing anything) my PC restarts itself. I get the following messege. I would greatly appreciate any suggestions as this has been going on for a good while now and it is anooying me to say the least. Thanks

    Problem signature:
    Problem Event Name: BlueScreen
    OS Version: 6.1.7601.2.1.0.256.48
    Locale ID: 1033

    Additional information about the problem:
    BCCode: 124
    BCP1: 0000000000000000
    BCP2: FFFFFA800D371028
    BCP3: 00000000BF800000
    BCP4: 0000000000200401
    OS Version: 6_1_7601
    Service Pack: 1_0
    Product: 256_1
    Last edited by icarus505; 21 Oct 2014 at 13:28.
      My Computer


  2. Posts : 4
    64 bit
    Thread Starter
       #2

    here the DMP files

    Attachment 337652
      My Computer


  3. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #3

    Hi icarus505.

    I would suggest you to uninstall Gigabyte bloatware from your computer.
    Code:
    Start Menu\Programs\Gigabyte\App Center
    Apparently it is Gigabyte Cloud station (one element of the App Center) that is causing the BSOD.The most secure way get rid of bloatware is to follow Clean Up Factory Bloatware, with a special reference to Point #13
    13. Consider a Clean Reinstall - Factory OEM Windows 7 which is often better than getting a new computer considering how pre-installed bloatware can corrupt Windows 7 even if it's completely cleaned up.
    Let us know how the computer is running after doing it.
    _______________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck 124, {0, fffffa800d371028, bf800000, 200401}
    
    Probably caused by : GenuineIntel
    
    Followup: MachineOwner
    ---------
    
    1: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    WHEA_UNCORRECTABLE_ERROR (124)
    A fatal hardware error has occurred. Parameter 1 identifies the type of error
    source that reported the error. Parameter 2 holds the address of the
    WHEA_ERROR_RECORD structure that describes the error conditon.
    Arguments:
    Arg1: 0000000000000000, Machine Check Exception
    Arg2: fffffa800d371028, Address of the WHEA_ERROR_RECORD structure.
    Arg3: 00000000bf800000, High order 32-bits of the MCi_STATUS value.
    Arg4: 0000000000200401, Low order 32-bits of the MCi_STATUS value.
    
    Debugging Details:
    ------------------
    
    
    BUGCHECK_STR:  0x124_GenuineIntel
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    PROCESS_NAME:  ubssrv_oc_only
    
    CURRENT_IRQL:  f
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    STACK_TEXT:  
    fffff880`009f7b58 fffff800`039f8a3b : 00000000`00000124 00000000`00000000 fffffa80`0d371028 00000000`bf800000 : nt!KeBugCheckEx
    fffff880`009f7b60 fffff800`0358d463 : 00000000`00000001 fffffa80`0d130a60 00000000`00000000 fffffa80`0d130ab0 : hal!HalBugCheckSystem+0x1e3
    fffff880`009f7ba0 fffff800`039f8700 : 00000000`00000728 fffffa80`0d130a60 fffff880`009f7f30 fffff880`009f7f00 : nt!WheaReportHwError+0x263
    fffff880`009f7c00 fffff800`039f8052 : fffffa80`0d130a60 fffff880`009f7f30 fffffa80`0d130a60 00000000`00000000 : hal!HalpMcaReportError+0x4c
    fffff880`009f7d50 fffff800`039f7f0d : 00000000`00000008 00000000`00000001 fffff880`009f7fb0 00000000`00000000 : hal!HalpMceHandler+0x9e
    fffff880`009f7d90 fffff800`039ebe88 : 00000000`00000000 00000000`00000010 00000000`00000000 00000000`00000000 : hal!HalpMceHandlerWithRendezvous+0x55
    fffff880`009f7dc0 fffff800`034754ac : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : hal!HalHandleMcheck+0x40
    fffff880`009f7df0 fffff800`03475313 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxMcheckAbort+0x6c
    fffff880`009f7f30 fffff800`0346d7b8 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KiMcheckAbort+0x153
    fffff880`21619638 00000000`00000000 : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!memcpy+0x208
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: GenuineIntel
    
    IMAGE_NAME:  GenuineIntel
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  0
    
    IMAGE_VERSION:  
    
    FAILURE_BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    
    BUCKET_ID:  X64_0x124_GenuineIntel_PROCESSOR_MAE
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0x124_genuineintel_processor_mae
    
    FAILURE_ID_HASH:  {addebe90-d04a-b9c9-a39c-2531fe75dd4e}
    
    Followup: MachineOwner
    ---------
      My Computer


  4. Posts : 4
    64 bit
    Thread Starter
       #4

    Thanks for the info! I will uninstall the Gigabyte app and see if that does something. If it continues to behave the same (BSOD) then a fresh install of windows 7 will be my next move. I will keep you posted and thanks so much!
    Cheers
      My Computer


  5. Posts : 4
    64 bit
    Thread Starter
       #5

    It looks like uninstalling the Gigabyte app and thus its bloatware solved the problem! Thanks again!!
      My Computer


  6. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #6

    Good news. Let us know for any further BSOD.
      My Computer


 

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