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Windows 7: BSOD memory management 0x0...1A when loading a youtube video.

20 Oct 2014   #1
BelugaMumble

Windows 7 Home Premium x64
 
 
BSOD memory management 0x0...1A when loading a youtube video.

I was hoping I could pick someone's brains regarding a bsod I've come up against.

It's not reproducible, but both instances occurred as I was loading a video on youtube.

I've freshly installed the system, with drivers lifted off of the clevo website, save for the graphics components which are current.

I left memtest+ to it's devices for over 8 hours and it failed to report a single error. I've also run smart diagnostics and chdsk on both drives which didn't flag up anything untoward.

Anyway, the logs ought to cough up anything else I could think of and more.

Thanks in advance.


My System SpecsSystem Spec
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21 Oct 2014   #2
BelugaMumble

Windows 7 Home Premium x64
 
 

Fresh BSOD. This time an IRQL Not Less or Equal.
My System SpecsSystem Spec
21 Oct 2014   #3
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Download and run MemTest86+ to test your RAM. RAM - Test with Memtest86+

Note   Note
Attachment 337665

Run MemTest86+ for at least 8 passes. This is a long test so ideally set it off before you go to bed and leave it overnight, we're looking for zero errors here. A single error will show something's going bad with your RAM.
My System SpecsSystem Spec
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21 Oct 2014   #4
BelugaMumble

Windows 7 Home Premium x64
 
 

Thanks for weighing in Boozad. I have already ran memtest+ overnight, and no errors were reported.

My current plan of action it to take one stick out at a time, and see if the problem persists. I've also moved the pagefile back onto the sdd (though i'm given to believe this shouldn't make difference).
My System SpecsSystem Spec
21 Oct 2014   #5
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

Quote   Quote: Originally Posted by BelugaMumble View Post
I have already ran memtest+ overnight
This is key. Was it MemTest+ or MemTest86+? Believe it or not it does matter.

Also the time is irrelevant, it must run at least 8 passes. Can you confirm whether it did this or not?
My System SpecsSystem Spec
21 Oct 2014   #6
BelugaMumble

Windows 7 Home Premium x64
 
 

Sorry, I should've been more specific. It was memtest86+ (5.01)

I let it run for 11 hours, but I hadn't made a note of the number of passes. Suffice to say, I'll let it run again until it reaches the milestone.

Thanks, again.
My System SpecsSystem Spec
21 Oct 2014   #7
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

No problem. It is the amount of passes that's crucial with MemTest86+, it needs at least 8 to be a conclusive run. Sometimes it can find errors in later passes than that. Your dumps do point to some form of memory corruption to be fair, once you've run that test report back and we'll start looking at other options.
My System SpecsSystem Spec
22 Oct 2014   #8
BelugaMumble

Windows 7 Home Premium x64
 
 

I didn't have the luxury of letting it run for 8 passes (3 passes in 11 hours), but it did encounter an error this time.

Code:
Test: 9
Pass: 2
Failing address: 001082b94c0
Good: a5538ea6
Bad: a5538ea6
Error Bits: 00010000
Count 1
CPU: 0
What's the best way to proceed from here?
My System SpecsSystem Spec
22 Oct 2014   #9
Boozad

W7 Pro x64 SP1 | W10 Pro IP x64 | W8.1 Pro x64 VM | Linux Mint VM
 
 

How many memory sticks do you have? Four?

I have to pop out shortly but will be back later and will let you know then. Bear with me if you don't mind and we'll get it sorted.
My System SpecsSystem Spec
22 Oct 2014   #10
BelugaMumble

Windows 7 Home Premium x64
 
 

Aye, 16gb all told.

I don't mind in the least, I'm grateful that you can give up the time. Anyhow, I have to head out myself, but will be back laptop bound after six.

Thanks.
My System SpecsSystem Spec
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 BSOD memory management 0x0...1A when loading a youtube video.




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