hi, a few days before I installed the latest version Firefox in my VAIO laptop, then blue screen happened random.
Today I uninstalled the firefox but the blue screen still don't want to leave. Any service process or something is still in my laptop? I think maybe some process comflict with my current software.
Thanks for analysis and helping.
Make sure your dump logging is enabled.
- Click Start, point to Settings, and then click Control Panel.
- Double-click System.
- Click the Advanced tab, and then click Settings under Startup and Recovery.
- Check Write an even to the system log, and Automatically restart.
- In the Write debugging information list, click Small memory dump (256k).
Location of Dumps:
C:\Windows\minidump
hi, I set as you said and chose the option Small memory dump (256k).
I have already uninstalled firefox and some software. Here came BSODs twice before I post this, so I used the tool and grab all infos again.
Really don't know how to fix it.
Another BSOD happened again with error code C0000135. Drive me crazy
That's a hard drive error.
Run Disk Check on your Hard Drive for file system errors and bad sectors on it:
Upload a screenshot of your hard disk using Crystal Disk Info:
- CrystalDiskInfo - Software - Crystal Dew World
- Screenshots and Files - Upload and Post in Seven Forums
Make a hard drive test from the hard drive manufacturers website:
Test your Hard Drive with SeaTools:
hi, koolkat77, I followed your guide and got some feedback:
Run Disk Check on your Hard Drive for file system errors and bad sectors on it: I run it in command line and finished it when the laptop restarted. Results seemed ok.
Upload a screenshot of your hard disk using Crystal Disk Info: Please check the attached photo. Seems all good&healthy.
Make a hard drive test from the hard drive manufacturers website: I knew one of my disc is from Seagate. So I followed to find the Seagate test, but it guided me to use Seatools finally. So I skipped it to next one test.
Test your Hard Drive with SeaTools: Hmm, I think there's big problem here. When I run the Seatools, it gave me a error. Please check the screenshot "fata error:device discovery". I don't know what it means. Please help me again.Thanks.
And I chose another option "Seatools for DOS" to run seatools on my laptop.
Last edited by moregun; 25 Oct 2014 at 22:15. Reason: attach photo
Thanks for your help, Golden. I reinstalled os now. But it didn't fix bsods. New one came as attachment.
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