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Windows 7: BSOD random inc:dxgkrnl.sys+34f50 win32k.sys+19a046 and others

21 Oct 2014   #1
KurtzD

windows home premium 64 bit
 
 
BSOD random inc:dxgkrnl.sys+34f50 win32k.sys+19a046 and others

Hi, had made another thread which got delete for no apparent reason...
Had got a new PC (2nd hand) about a week ago and has crashed literally every 30 minutes or so.
Have ran memtest86 for 12 hours with no errors (although one dimm slot on the board doesn't work). Have tried a different graphics card but still same issues only worse. Tried different hardrive with a new install of windows still same persistent crashes.
Have ran Furmark no issues, have also ran Prime 95 the consistent BSOD i'm getting is clock interupt on secondary processor, have also had machine_check_exception and a driver tried to corrupt stack.
Bue screen view shows these files:

ntoskrnl.exe+cca4a
nvlddmkm.sys+9a57a0
dxgmms1.sys+3b085
dxgkrnl.sys+5d134
win32k.sys+19a046
nvlddmkm.sys+4e0bc
ntoskrnl.exe+5024ec
dxgkrnl.sys+34f50
DrvAgent64.SYS+2512

I really need help on this and am grateful for any assistance you guys can give... thanks


My System SpecsSystem Spec
.
22 Oct 2014   #2
KurtzD

windows home premium 64 bit
 
 

And some further BSOD information


BCCode: c4
BCP1: 00000000000000F6
BCP2: 0000000000000244
BCP3: FFFFF98030836B30
BCP4: FFFFF800031568C5
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Not every crash gets as far as BSOD or logging but I grab what I can
ADDITIONAL:
Just crashed in safe mode for the first time... I'm thinking hardware but I want to be sure before I lay out the money on trying to replace parts.
My System SpecsSystem Spec
22 Oct 2014   #3
Shimshom

Windows 7 Ultimate x64
 
 

As a quick test have you tried disconnecting everything apart from KB/mouse 1xRAM module hard drive and monitor (If you have on board graphics then also remove the graphic card and enable on board graphics in the BIOS) and if OK start adding one component at a time. Have you checked to see the level of dust inside being a 2nd hand PC
My System SpecsSystem Spec
.

22 Oct 2014   #4
KurtzD

windows home premium 64 bit
 
 

Thanks for the reply. I did begin to only test those things you mentioned but the PC will not boot with just one memory stick (2gbs) (albeit with the graphics card). it's pretty clean inside so not much dust. There are onboard graphics on the MSI 2A9C but I can't track down any updates for the AMIBIOS 6.21 to update the bios that will let me enable them.
After any period of use the heatsink on the cpu is pretty cool to the touch. Having tested cpu temps and keeping an eye with open hardware monitor everything was relatively cool anyway but the lack of heat transferance onto the sink piqued my curiousity.
My System SpecsSystem Spec
22 Oct 2014   #5
Shimshom

Windows 7 Ultimate x64
 
 

Have you tried each RAM stick in the different slots and might be worthwhile re-seating the CPU with new TIM
My System SpecsSystem Spec
22 Oct 2014   #6
KurtzD

windows home premium 64 bit
 
 

Quote   Quote: Originally Posted by Shimshom View Post
Have you tried each RAM stick in the different slots

Yeah switched the ram around a few times and still same issues... removed one stick and tried with different configurations. Dimm 3 on the board doesn't register any ram at all so it looks like Dimm 3 isn't fully functional. Maybe it's an indication that the mobo is indeed causing the issues but I don't have enough experience to determine that.
My System SpecsSystem Spec
22 Oct 2014   #7
Shimshom

Windows 7 Ultimate x64
 
 

I'll try to have a look at the files you posted and hope one of the gurus here also has a look
My System SpecsSystem Spec
22 Oct 2014   #8
KurtzD

windows home premium 64 bit
 
 

Thank you that'd be great... in the mean time I'm workin on trying different hardware psu etc. just incase
My System SpecsSystem Spec
22 Oct 2014   #9
HonorGamer

Windows 8.1 Pro x64
 
 

Hello,

Code:
nvlddmkm.sys                Sun Sep 27 19:12:06 2009 (4ABFFF56)
Probably caused by :nvlddmkm.sys
Display driver is out of date: Drivers - Download NVIDIA Drivers

Try this for now,
-Justin
My System SpecsSystem Spec
23 Oct 2014   #10
KurtzD

windows home premium 64 bit
 
 

Originally when I posted the dmp files etc. I uninstalled all Nvidia drivers as I was concerned about windows updating files over the top of those and possibly with conflicting/corrupting the ones that were already there. Since updates have now finished I reinstalled the Nvidia latest drivers for the GT210 but still getting the same crashes. Included a new DM logger.
Just had a crash before posting this again. Crashes seem to happen more when the PC is cold although it does crash after extended use but not as much, Bluescreenview shows these files as culprit:
dxgkrnl.sys+5d134
dxgmms1.sys+3b085
nvlddmkm.sys+9a57a0

and these are as latest drivers as I can install.

Windows shows:
BCCode: 116
BCP1: FFFFFA80067514E0
BCP2: FFFFF8800FA167A0
BCP3: FFFFFFFFC000009A
BCP4: 0000000000000004
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1
My System SpecsSystem Spec
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 BSOD random inc:dxgkrnl.sys+34f50 win32k.sys+19a046 and others




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