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Windows 7: BSOD while multitasking/gaming/playing a lot of youtube videos

21 Oct 2014   #1
Yellyphish

Windows 7 Ultimate, 64 bit version: 6.1.7601.2.1.0.256.1
 
 
BSOD while multitasking/gaming/playing a lot of youtube videos

This past week I've encountered a BSOD almost daily and I really don't know what to do about it. I feel bad pandering for help on the internet but I'm not really sure where else to turn as I built this computer myself.

Each time I get a blue screen, my audio cuts out for a couple seconds, the screen freezes and then turns black, and then the computer restarts and it functions normally until another one hits. I copied/pasted the past 2 error messages and they are as follows:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002EF4622
BCP3: FFFFF880009A9868
BCP4: FFFFF880009A90C0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102114-35006-01.dmp
C:\Users\Beast Mode\AppData\Local\Temp\WER-72322-0.sysdata.xml

and

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.1
Locale ID: 1033

Additional information about the problem:
BCCode: a
BCP1: FFFFA00000000000
BCP2: 0000000000000002
BCP3: 0000000000000001
BCP4: FFFFF80002F0A622
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\102114-31075-01.dmp
C:\Users\Beast Mode\AppData\Local\Temp\WER-72587-0.sysdata.xml


Attached to this I have also included my dm logs.

As I previously mentioned, I am pretty clueless as what I can do to resolve this issue, any insight you could offer would be greatly appreciated, even if it's bad :P.


My System SpecsSystem Spec
.
22 Oct 2014   #2
Yellyphish

Windows 7 Ultimate, 64 bit version: 6.1.7601.2.1.0.256.1
 
 

bump
My System SpecsSystem Spec
22 Oct 2014   #3
Yellyphish

Windows 7 Ultimate, 64 bit version: 6.1.7601.2.1.0.256.1
 
 

I guess I'll try bumping one last time.

Any insight or help making sense of the DM logs would be appreciated.
My System SpecsSystem Spec
.

22 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

A bump reduces the probability to get a response, as we search for unanswered threads. Your bump removes your thread from the list of unanswered ones, and gets it out of attention. Simple.

Moreover, bumping is against the forum rules. See rule 2.

Anyway, as you are new here, we may overlook it all.

There are multiple bugcheck codes. No finite probable cause, too. But there is a hint of display issue,
Code:
fffff880`009a9208  fffff880`049ec3d7Unable to load image \SystemRoot\system32\DRIVERS\atikmdag.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for atikmdag.sys
*** ERROR: Module load completed but symbols could not be loaded for atikmdag.sys
 atikmdag+0x1023d7
.....and the display driver is too old.
Code:
    Image name: atikmdag.sys
    Timestamp:        Thu Dec 20 02:08:55 2012 (50D225DF)
Update the display driver from Download Drivers

Let us know the result. Further troubleshooting may be needed based on the resulting situation.
My System SpecsSystem Spec
22 Oct 2014   #5
Yellyphish

Windows 7 Ultimate, 64 bit version: 6.1.7601.2.1.0.256.1
 
 

Oh, I'm sorry, I should have payed more attention when reading those.

Thanks a lot for replying though, I appreciate it! I am currently installing a new driver now and will let you know what impact this has.

As far is the impact, what should I look for to update you of?
My System SpecsSystem Spec
22 Oct 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Yellyphish View Post
As far is the impact, what should I look for to update you of?
If there is any further BSOD, post it following the Blue Screen of Death (BSOD) Posting Instructions.

If no more BSOD (chance is minimum, I think more troubleshooting will be required), observe the situation for at least a few days, then let us know.

OK?
My System SpecsSystem Spec
22 Oct 2014   #7
Yellyphish

Windows 7 Ultimate, 64 bit version: 6.1.7601.2.1.0.256.1
 
 

Absolutely, I'll do that. I hope the old driver was the cause of these issues.

Thanks for your help. Should I mark this thread as solved or wait a couple of days first?
My System SpecsSystem Spec
22 Oct 2014   #8
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Quote   Quote: Originally Posted by Yellyphish View Post
Should I mark this thread as solved or wait a couple of days first?
As you got multiple bugchecks, may be the display driver is just a part of the issue. You need to wait for a few days to observe how everything is going after the updates.
My System SpecsSystem Spec
22 Oct 2014   #9
Yellyphish

Windows 7 Ultimate, 64 bit version: 6.1.7601.2.1.0.256.1
 
 

Alright, thanks Arc!
My System SpecsSystem Spec
23 Oct 2014   #10
Yellyphish

Windows 7 Ultimate, 64 bit version: 6.1.7601.2.1.0.256.1
 
 

Alright, ran into another BSOD... So I probably need more troubleshooting lol. The additional information about the problem in the error message was:

BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF80002EB3622
BCP3: FFFFF880033E06D8
BCP4: FFFFF880033DFF30
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

And I've also attached a new log.
My System SpecsSystem Spec
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