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Windows 7: A List of Blue Screen Dumps

22 Oct 2014   #1
Takedaily

Windows 7 Professional 64 Bit
 
 
A List of Blue Screen Dumps

Well I can't believe this.. Frustration might marginally express my feelings at the moment. I build a little gamer a few months ago, Arock extreme 6 w/ a moderate i5 and 16 gb ram. I added a AMD Radeon HD 7900 Series graphics card and enough power to make it all happen. Water cooled as well. At any rate I installed Windows 7 Pro. I installed all the current drivers and have kept them up to date. I just now found "Bluescreenview" and started looking at the mini-dumps. It looks like the same 5 or 6 errors keep repeating with one or two new ones thrown in. IN the last 5 days this is what I have gotten..

file attached..

I can clearly see that this has something to do with this file NTOSKRNL.exe . I have looked at a lot of descriptions of this issue but nothing specific comes of the article. Is there any one among this collection of fine minds that can steer me in the right direction please.. Thanks so much to anyone that can suggest a plan of attack..


My System SpecsSystem Spec
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22 Oct 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello Takedaily, I can try to help you. Could you finish completing your system specs, please. I need them in as much detail as you can with Manufacturer and model numbers as well as your PSU and CPU cooler, which I know you said was water cooled. We many times have to look up a component or two and need that info to do that. You can do it from User CP at the top of this page or just click my system specs at the bottom left of your last post, there will be a link to update them, just remember to click save at the bottom when you are finished.

I also need you to run the Blue Screen of Death (BSOD) Posting Instructions and upload them in a new post. Just so you will know, if you make a new post, I will be notified. If you edit an older post, I won't.

Also, please open a elevated command prompt ( click start, type cmd in the search box, right click on the cmd entry and select run as administrator) in the black box that opens, copy/paste sfc /scannow. If you decide to type it, notice the space between the sfc and the /. It is a system file checker which will scan your system files and attempt to correct any missing or corrupt files. What we want are the results to say windows found no integrity violations. If it says files were found but could not be repaired, close the box, reboot and run it again, after opening the administrative command prompt. You may have to reboot and run it three times for it to repair all system files. If it can't repair them after 3 reboots, let us know.
My System SpecsSystem Spec
22 Oct 2014   #3
Takedaily

Windows 7 Professional 64 Bit
 
 
thank you

My System SpecsSystem Spec
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22 Oct 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Takedaily, that is good on the system specs, except for the PSU. I don't want to make it sound so complicated, just sufficient to look a party up if I need to and know what hardware we are dealing with. That's all. I don't need serial numbers or anything.
My System SpecsSystem Spec
22 Oct 2014   #5
Takedaily

Windows 7 Professional 64 Bit
 
 

One thing I noticed and have corrected is that the Intel USB controller software from the asrock website must have been corrupted..I found a copy on the product cd and it loaded just fine.. Maybe I should redo the DM log to reflect a complete install of those drivers..doing it now..
My System SpecsSystem Spec
22 Oct 2014   #6
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

You should go to the Asrock web site for your motherboard and update all of the Motherboard drivers. All of the drivers on the DVD that came with the board are outdated. They always are.
My System SpecsSystem Spec
22 Oct 2014   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Check with OCZ and make sure your SSD firmware is up to date. If not update it. Also, run Western Digital's hard drive diagnostic tool on your Mechanical drive. Run the short and the long test. The test for DOS is the most accurate, so if you can run that please do, otherwise run the windows installed one.

Please let me know about the results of the sfc /scannow test. Almost every test I have run has come up with a different code and different parameters. That is in many, if not most cases, an indication of Memory problems. Plus your dump file lists it.

Code:
Use !analyze -v to get detailed debugging information.
BugCheck 24, {1904fb, fffff880069eab28, fffff880069ea380, fffff8000338bc26}
Probably caused by : memory_corruption ( nt!MmCreateSection+4c6 )
Followup: MachineOwner
Others are listing
Code:
Ntfs
start             end                 module name
fffff880`0144b000 fffff880`015f4000   Ntfs       (pdb symbols)          c:\symcache\ntfs.pdb\CF8C94B9CD6A4D5697235BA5374DA2532\ntfs.pdb
    Loaded symbol image file: Ntfs.sys
    Mapped memory image file: c:\symcache\Ntfs.sys\52E1BE8A1a9000\Ntfs.sys
    Image path: \SystemRoot\System32\Drivers\Ntfs.sys
    Image name: Ntfs.sys
    Timestamp:        Thu Jan 23 19:14:50 2014 (52E1BE8A)
    CheckSum:         0019F25D
    ImageSize:        001A9000
    File version:     6.1.7601.18378
    Product version:  6.1.7601.18378
    File flags:       0 (Mask 3F)
    File OS:          40004 NT Win32
    File type:        3.7 Driver
    File date:        00000000.00000000
    Translations:     0409.04b0
    CompanyName:      Microsoft Corporation
    ProductName:      Microsoft® Windows® Operating System
    InternalName:     ntfs.sys
    OriginalFilename: ntfs.sys
    ProductVersion:   6.1.7601.18378
    FileVersion:      6.1.7601.18378 (win7sp1_gdr.140123-1436)
    FileDescription:  NT File System Driver
    LegalCopyright:   © Microsoft Corporation. All rights reserved.
NTFS id the file system and this is a Windows update driver. Please make sure there are no Windows updates left to run. Many of the other dumps were not helpful, but several mentioned the file system which could be a hard drive.

If you are overclocking anything, please set everything back to default levels, at least until we get this sorted out.

If all of the things I have asked you to check come out normal,
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask
My System SpecsSystem Spec
22 Oct 2014   #8
Takedaily

Windows 7 Professional 64 Bit
 
 

OK I'm on it..thanks for your guidance..I'll update tomorrow..
My System SpecsSystem Spec
24 Oct 2014   #9
Takedaily

Windows 7 Professional 64 Bit
 
 

essenbe this is what I found. My SSD firmware is up to date, all three drives check out after doing long tests. My memory checks out after doing the tests you recommended. I had that cd btw, I use it sometimes on client calls.. I reverted back to the original Intel usb drivers because the new ones were causing real issues with the machine. I have a CM storm mouse and after I reinstalled the old USB controller it really came alive.. So far in the last two days I have had only two blue screens.. I will shut this thing down today and reset all the cards/memory and check all the plugs..
My System SpecsSystem Spec
24 Oct 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I have an Asus Motherboard and I've had problems with the Intel USB 3.0 drivers to the point I just quit using the Intel USB port. Unless I'm mistaken, I believe the Z77 platform is the first time Intel used USB 3.0, and I believe it is Intel's implementation of them. If I reinstall the USB 3.0 drivers again, the port will work for 1- 2 days then stop again. Before the Z77 and even my Z77 board has add on USB 3.0 ports also. Before the Z77 they were all add ons.

Also, if you have any of the Arock utilities installed, uninstall them. Many people have had problems with all the Utilities, Gigabyte, Asus and Asrocks are problematic and extremely hard to get rid of. Even uninstalling them won't get rid of all of the drivers and registry entries they make. I had an Asrock P67 board, so I'm familiar with the Asrock utilities. They are all similar, just some worse than others.
My System SpecsSystem Spec
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 A List of Blue Screen Dumps




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