Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Kernal-Power error 41 while playing games

23 Oct 2014   #1
Jocarrian

Windows 7 Ultimate x64
 
 
Kernal-Power error 41 while playing games

Hello all,

I've been getting kernal-power error 41 with BugCheckCode 0 for quite some time now. I usually get it when I i play WoW, talking in skype and listening to music on spotify. This time i also had steam up and running.
I will attach the log collecter file and hopefully someone can help me identify the problem that is causing the kernal power errors.

Thanks in advance,
Joachim


My System SpecsSystem Spec
.
23 Oct 2014   #2
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Hello, Jocarrian I'll see if I can help you. You had 2 dump files in the logs you uploaded. one on 9-29 and the other on 8-19.
The dump of 9-29 blamed this.
Code:
atikmdag
start             end                 module name
fffff880`0f41a000 fffff880`1032a000   atikmdag T (no symbols)           
    Loaded symbol image file: atikmdag.sys
    Image path: \SystemRoot\system32\DRIVERS\atikmdag.sys
    Image name: atikmdag.sys
    Timestamp:        Thu Apr 17 21:13:16 2014 (53508A3C)
    CheckSum:         00EAEEE6
    ImageSize:        00F10000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
That is your graphics driver.

The one in August is what concerns me more
Code:
Use !analyze -v to get detailed debugging information.
BugCheck 4E, {99, 176a70, 4, 1}
Probably caused by : memory_corruption ( nt!MiBadShareCount+4c )
Followup: MachineOwner
The reason it concerns me more is if it is the memory causing this, none of the dump files will be correct, so it is better to take care of that first. So what I would like you to do is
Please Run Memtest86+

information   Information
Please download from this site only http://www.memtest.org/ in the middle of the page are the Download links, you can download the ISO.zip or the Auto USB Flash Drive installer.zip

Extract the Zip file. If you chose the ISO image, burn it to a CD using Windows Disk Image Burner or any Image burner you may have. If you downloaded the Auto USB installer, extract it, insert your USB 2.0 Flash Drive and take note of the drive letter. Run the installer, select the Flash Drive Letter, check the format box and press next. It will install memtest86+ to a flash drive. You can use either V4.20 or V5.01. Boot from your selected media. If you use V5.01 it will tell you to press certain buttons at the start, please press no buttons. The test will begin on it's own and continue to run until you stop it. It needs to run for 8 complete passes or until you receive an error. If you receive an error, stop the test. Even 1 error is a fail. Each pass tests a different part of the ram and each of the 10 tests in each pass tests something different. It takes a minimum of 8 passes to completely test the ram, more passes are better. It is quite a long test and will take several hours depending on how much ram you have. Due to the time length it is best to run overnight. If you have any questions, please do not hesitate to ask


Also, if you can, when you get ready to turn it off, if you can take a picture of the screen and upload it, it may help. Just so long as I can read what is written on the screen is fine. I don't care much about the quality. This will tell you how to upload screenshots, much like you did the log files.
Screenshots and Files - Upload and Post in Seven Forums

If you have had more blue screens than that, you may check and make sure your computer is set tto create Small Memory Dumps. This is how:
Dump Files - Configure Windows to Create on BSOD

Let us know how that does. It has to run for 8 full passes, more is better, or until you get an error. If you get an error you can stop the test by taping the escape key. Let us know how that goes.
My System SpecsSystem Spec
24 Oct 2014   #3
Jocarrian

Windows 7 Ultimate x64
 
 

Hello essenbe, thanks for the reply. I will do the memtest asap when I get home from work.

About the graphics driver. I got help with another BSOD problem that I had before after I reinstalled my computer. He told me to totally remove my graphic driver (had the latest one) and install the 13.9 catalyst control center instead. Do you think I should update the driver again?

But there was no problem from yesterday? The kernal-power error 41 with the BugCheckCode 0 makes my computer instantly freeze and make a very disturbing buzzing sound in the headphones. It doesn't even create a BSOD. Might it be the memory failing or maybe is there something wrong with the kernal debugger?

I've been having thoose random freezes since I changed all the parts in my computer. Changed all except the harddrive.

Also, might there be a problem with my electricity socket? I have this extension cord that has a SAFE switch and turns of when the voltage reaches above 3500W. Could that extension cord maybe not transfer enough amount of power to the computer?
My System SpecsSystem Spec
.

24 Oct 2014   #4
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Are you sure about the 3500W? Your sysyem will never reach 20% of that. If you were meaning 350W, yes, take it off of that.

You had a dump file that listed memory corruption. That is why I gave instructions to run memtest86+. Pleas run it by the instructions. That can also cause your graphics card drivers to crash. That should be the first thing you test.
My System SpecsSystem Spec
24 Oct 2014   #5
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

I also need you to run
Blue Screen of Death (BSOD) Posting Instructions
again. There are files missing and I need them all. Also, check that you have the latest version of DirectX http://support.microsoft.com/kb/179113
My System SpecsSystem Spec
25 Oct 2014   #6
Jocarrian

Windows 7 Ultimate x64
 
 

okey, here is the picture of the memtest and the DM log collector again.
My System SpecsSystem Spec
25 Oct 2014   #7
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

Jocarrian, great job on memtest. Very well done. Thanks a lot. Now, how about the extension cord? Is it 3500 Watts? wouldn't really think so.
My System SpecsSystem Spec
25 Oct 2014   #8
Jocarrian

Windows 7 Ultimate x64
 
 

Thanks!

I just switeched to normal extensions. The thing is that, when I changed to SAFE switch extension cord, I got the BSODs, allthough, it might have been something else and the extension cord could've just been a coincident. It is 230W for every socket and if it spikes up to 3500W it shuts down automaticly, it's like a extension cord made for safe usage if there is a lightning storm outside.

This is the extension cord, don't think it will help because it's in swedish but atleast you get a picture of what im talking about
Överspänningsskydd - CO/TECH | Clas Ohlson


But the thing with my problem, it doesn't even generate a BSOD really. It just freezes and I have to reset the computer with the physical RESET button on my chassi. In my logs I just get kernal power and all the information about it just a bunch of 0. Like BugCheckCode 0
My System SpecsSystem Spec
25 Oct 2014   #9
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

The Kernel Power you are seeing means nothing other than the computer shut down unexpectedly. It give no cause or reason. I think your problem may be that extension cord. Please completely fill out your system specs and include Manufacturer and model number and list your PSU and CPU cooler. I couldn't read it, but I know what it is. But, if you are correct and it will only allow 230W for each socket, that is not enough for tour computer. I seriously hope you have a larger power supply than that. Plug it directly into the wall socket and see if it does better.
My System SpecsSystem Spec
25 Oct 2014   #10
essenbe

Windows 7 Enterprise X64/Windows 10 Enterprise X64/Windows 10 Pro X64/Linux Mint
 
 

At full load according to Anandtech, your graphics card can pull over 300+W. http://images.anandtech.com/graphs/graph5476/43907.png
My System SpecsSystem Spec
Reply

 Kernal-Power error 41 while playing games




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
BSOD playing ArcheAge, Kernal Power 41
Every time I play ArcheAge I get the same BSOD. Loads of people are having this issue, however I really want to make sure there is nothing on my end that could be causing it. When I go to Event Viewer all the times I blue screens are showing as a critical error Kernal Power 41. Honestly I...
BSOD Help and Support
BSOD playing League of Legends and D&D Neverwinter, kernal power error
Please help!
BSOD Help and Support
Kernal Power Event ID 41 BSOD playing games, installed new hardware
Ladies and gentlemen, I've come with hopes that one of you can help me before money needs to be involved. I own an HP Pavilion p7-1017cb home desktop, with the following specs: Processor: Intel(R) Core(TM) i3-2100 CPU @ 3.10GHz Motherboard: Pegatron Corp. 2AC2 HDD: 1TB SATA generic hard disk...
BSOD Help and Support
BSOD playing Battlefield 3 and other games, Kernel-Power error 41
Hello, I have a fresh install of Windows 7 Ultimate x64, but I had this problem before. Basically, after 20-30 minutes of playing, I get BSOD (minidump attached). Specs: MB: ASUS P5K SE/EPU CPU: Intel Core 2 Quad Q6600@ 2.40GHz RAM: 6 Gb (2x A-data 2Gb and 2x Kingston 1Gb) PSU: Corsair...
BSOD Help and Support
BSOD Kernal-Power 41 playing videos &/or using Mozilla browser
Hi, Noob here. I've read all the Kernal-Power BSOD threads I could find here and tried the fixes suggested, or looked for the problems that have been presented. I have updated all the Windows updates, graphic drivers, even the Ethernet/network/wifi drivers that are available for my machine....
BSOD Help and Support
Critical Error: ID 41 Kernel-Power when playing games
I have been having random restarts, only while playing games, so it seems like it is a RAM issue. When I built my computer about a week ago, it wouldn't let me install Windows seven with all three sticks of ram that I bought in there. I took one out, and it let me install. I haven't put the ram...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 23:33.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App