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Windows 7: daily bsod,,,Canon?

23 Oct 2014   #1
tfsw00

windows 7 home premium 32bit
 
 
daily bsod,,,Canon?

Any help would be appreciated,,this is happening daily stopping everything from working,from graphics programmes to e-mail..


My System SpecsSystem Spec
.
24 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi tfsw00.

Click on the button below ....

It will download the DM log collector. Right click on the application and run as administrator. It will generate a .zip file on your desktop. Upload the .zip.
Screenshots and Files - Upload and Post in Seven Forums

We need those files to know how the NVIDIA® nForce Sata Driver is applied there.

Edit: Go to http://www.medion.com/gb/service/sta...2&groupName=PC
If you find any update to the BIOS or chipset or SATA controller, apply it. Apparently updates to nFroce is not easily available.
My System SpecsSystem Spec
24 Oct 2014   #3
tfsw00

windows 7 home premium 32bit
 
 

thanks Arc,
have downloaded all the latest drivers etc and still no better.
Have done a srequested and uploaded a new dmlog.
Hoping that this helps.
thanks again
Stuart
My System SpecsSystem Spec
.

25 Oct 2014   #4
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Still it is the crash dumps only.

We cannot proceed to troubleshoot without the required data.
My System SpecsSystem Spec
25 Oct 2014   #5
tfsw00

windows 7 home premium 32bit
 
 

Hi Arc,
the dm collector was not including the log data in the zip folder....I hope that this works as I am not that computer literate...please advise where to go from here..
thank you for your help so far
stuart
My System SpecsSystem Spec
26 Oct 2014   #6
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Well, as stated above, the issue is caused by NVIDIA® nForce Sata AHCI Driver.
Code:
>[ 16, 2]   0 e1 864e8030 00000000 00000000-00000000    pending
          Unable to load image \SystemRoot\system32\drivers\nvstor32.sys, Win32 error 0n2
*** WARNING: Unable to verify timestamp for nvstor32.sys
*** ERROR: Module load completed but symbols could not be loaded for nvstor32.sys
 \Driver\nvstor32
            Args: 00015400 00000001 00000004 00000003
And the driver is too old.
Code:
    Image name: nvstor32.sys
    Timestamp:        Wed Jul 01 05:47:14 2009 (4A4AAB0A)
I dont know how can you update the driver. Apparently nvidia is out of desktop boards market over a long time. No feasible updates are there.

What you can do is to use windows system native AHCI controller. msahci. Let us have a try.
Uninstall the driver from device manager.
  1. Right click on "my computer" icon and click "manage" on the context menu.
  2. It will open the "computer management" window.
  3. Select "Device Manager" in the left pane, It will list all the existing devices up.
  4. Expand "IDE ATA/ATAPI controllers" by clicking on the triangle in front of it.
  5. Select one nvidia/nforce device item under it, right click, uninstall.
  6. Continue the process for all Intel items under "IDE ATA/ATAPI controllers"
  7. Now restart the computer. At restart, windows will auto configure the appropriate native system driver.
Also, at a very important note, free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know the situation. If it does not work, we will take another way.
My System SpecsSystem Spec
Reply

 daily bsod,,,Canon?




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