BSOD randomly, been occurring for a long time now, now more frequently


  1. Posts : 4
    64bit
       #1

    BSOD randomly, been occurring for a long time now, now more frequently


    I am having some troubles with my computer because of this issue. Now nearly daily my computer crashes and a BSOD appears. Usually this problem wasn't this frequent, it used to happen weekly though, but now it's irritating, I ignored it first, because once a week isn't that much, but now it's happening nearly daily, here's my dump file, I hope you can help me out please.

    Thanks!

    Detailed information regarding my PC
    Processor AMD Phenom(tm) II X6 1100T Processor
    Manufacturer AMD
    Speed 3.3 GHz
    Number of Cores 6
    CPU ID 178BFBFF00100FA0
    Family 10
    Model 0A
    Stepping 0
    Revision

    Video Card AMD Radeon HD 6800 Series
    Manufacturer ATI
    Chipset AMD Radeon HD 6800 Series
    Dedicated Memory 1.0 GB
    Total Memory 4.0 GB
    Pixel Shader Version 5.0
    Vertex Shader Version 5.0
    Hardware T & L Yes
    Vendor ID 1002
    Device ID 6738
    Plug and Play ID VEN_1002&DEV_6738&SUBSYS_23051787&REV_00
    Driver Version 14.301.1001.0
    Memory 8.2 GB

    Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
    Service Pack 1
    Size 64 Bit
    Edition Home Premium
    Version 6.1.7601
    Locale 0409

    BIOS BIOS Date: 03/08/11 11:43:42 Ver: 08.00.15
    Version American Megatrends Inc. 2001
    Manufacturer American Megatrends Inc.
    Date 08/16/32
    Display Maximum Resolution 1920 x 1080
    Sound Device 1 AMD High Definition Audio Device
    Driver Version 7.12.0.7719
    Sound Device 2 VIA High Definition Audio
    Driver Version 6.0.1.8100
    DVD HL-DT-ST DVDRAM GH22NS50 ATA Device
    CD HL-DT-ST DVDRAM GH22NS50 ATA Device
    Drive 1
    Size 540.9 GB
    Free 81.2 GB
    Drive 2
    Size 390.5 GB
    Free 36.1 GB

    Browsers
    Internet Explorer 11.0.9600.17358
    Chrome 38.0.2125.104
    Firefox 32.0.3 (x86 en-US)
    Safari

    Software
    Java 8.0.250
    Flash 15.0.0.167
    DirectX 11.0
    .NET 3.5.30729.5420
    QuickTime
    Adobe PDF Reader

    The file attached is the dump file, the reply has the DM log collector report.
      My Computer


  2. Posts : 4
    64bit
    Thread Starter
       #2

    DM Log Collector Report
      My Computer


  3. Posts : 9
    Windows 7 64-x
       #3

    BugCheck 124, {0, fffffa8007fcc028, b62a2000, 5a000135}

    Error : DCACHEL1_DRD_ERR (Proc 3 Bank 0)
    Status : 0xb62a20005a000135
    Address : 0x00000001390a0300
    Misc. : 0x0000000000000000

    DCACHEL1_DRD_ERR = Implies there was a Cache L1 Data Read error

    Resolution
    1. Check processor temperature
    2. Clear all overclock settings
    3. Install last BIOS firmware update
    4. Try uninstall all BIOS utilities (like ASUS AI Suite)

      My Computer


  4. Posts : 4
    64bit
    Thread Starter
       #4

    Shall I remove the CPU overclock settings too? Or the Video card only?
    I have the latest BIOS Version too.
      My Computer


  5. Posts : 4
    64bit
    Thread Starter
       #5

    Now I've applied new thermal paste to the GPU and the CPU , so I'll see how it goes , this morning another BSOD occurred, but this is before I applied the thermal paste.
      My Computer


 

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