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Windows 7: Random BSODs with Windows 7 Pro, 64-bit on ASUS B85M-G Motherboard

25 Oct 2014   #1
Bordermancer

Windows 7 Pro SP1, 64-bit
 
 
Random BSODs with Windows 7 Pro, 64-bit on ASUS B85M-G Motherboard

I built this system 5 months ago and have had several random BSODs averaging 1 per week. I recently added a second 8 GB RAM stick in addition to my original 8 GB stick. They are as similar as I could get, since the original model is no longer available.
Orig: Patriot Viper Xtreme 8 GB PX38G1600C11, New: Patriot 8 GB PSD38G16002H
both are DDR3, 1600 MHz, PC3-12800, CL11, 1.5V
The memory is not running in dual-channel mode.
My hard drives are:
orig. WD 500 GB (WDC WD5001AALS-00E3AO)
recently added: Samsung 250 GB SSD 840 EVO
I migrated my C: drive from the hard drive to the new SSD
I have always gotten occasional BSODs with this build but recently they have increased in frequency to about 1 per day. The BSODs seem to be truly random and I haven't been able to relate them to anything in particular that I've been doing.
I ran the SF Diagnostics and have uploaded the results.
Please review it and see if you can find my problem.


My System SpecsSystem Spec
.
25 Oct 2014   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {68, 2, 1, fffff880052ad3f3}

*** WARNING: Unable to verify timestamp for iusb3xhc.sys
*** ERROR: Module load completed but symbols could not be loaded for iusb3xhc.sys
Probably caused by : iusb3xhc.sys ( iusb3xhc+4f3f3 )

Followup: MachineOwner
---------

0: kd> lmvm iusb3xhc
start             end                 module name
fffff880`0525e000 fffff880`05321000   iusb3xhc T (no symbols)           
    Loaded symbol image file: iusb3xhc.sys
    Image path: \SystemRoot\system32\DRIVERS\iusb3xhc.sys
    Image name: iusb3xhc.sys
    Timestamp:        Fri Mar 29 23:06:19 2013 (51558AC3)
    CheckSum:         000C59AC
    ImageSize:        000C3000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
Update the USB3 extensible controller drivers here:
https://downloadcenter.intel.com/default.aspx
My System SpecsSystem Spec
26 Oct 2014   #3
Bordermancer

Windows 7 Pro SP1, 64-bit
 
 
Not able to update USB 3.0 Extensible Host Controller Driver

I appreciate Golden's reply but I was unable, after many tries, to update my current Host controller driver,
iusb3xhc, v. 2.5.0.19 to the latest v. 3.01.41. I first tried directly from the Windows Device Manager. It told me I already had the latest version. Then tried the download from the Intel website. It ran part-way through but failed to update, leaving me with NO Extensible Host Controller installed, then tried the ASUS support site. It gave me a download that looked like an exact duplicate of what I got from Intel. Same failure and bad results. I made certain to run Windows System Restore between my driver update attempts so I would be attempting each update from the same driver environment. I also disabled my anti-virus program temporarily. I finally ended up reinstalling a fresh(?) copy of the v. 2.5.0.19 driver. It hasn't blue-screened yet, but my latest install was only 15 minutes ago.

Bordermancer
My System SpecsSystem Spec
.

26 Oct 2014   #4
Bordermancer

Windows 7 Pro SP1, 64-bit
 
 
Not able to update USB 3.0 Extensible Host Controller Driver

I also ran Memtest on each of my 8 GB memory modules for several hours last night and ran a full chkdsk on my C: drive. No errors with any test.
My System SpecsSystem Spec
27 Oct 2014   #5
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Keep us posted and upload new ZIP file if the system BSOD's again.
My System SpecsSystem Spec
31 Oct 2014   #6
Bordermancer

Windows 7 Pro SP1, 64-bit
 
 
New BSOD - Still not able to update iusb3 driver

I just had another BSOD and am uploading the latest memory dump file. Still unable to update my USB3 driver.
My System SpecsSystem Spec
31 Oct 2014   #7
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Please check for an update for Quicken 2014.

For your USB drivers, I'm afraid the only thing I can suggest is to check with the manufacturers support forum.
My System SpecsSystem Spec
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 Random BSODs with Windows 7 Pro, 64-bit on ASUS B85M-G Motherboard




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