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Windows 7: BSOD 124 During intensive use

26 Oct 2014   #1
AlphaWolfSam

Windows 7 Home Premium x64
 
 
BSOD 124 During intensive use

I'm using a Lenovo Ideapad laptop running Windows 7. After trying several different drivers for my graphics card and doing a clean reinstall of windows, I am *this* close to giving up on fixing this poor laptop... but I don't have enough money to buy a new one so I have no other choice.

I have attached the necessary files as instructed in posting instructions. Please contact me should you know how to fix this issue or need any further information.


My System SpecsSystem Spec
.
26 Oct 2014   #2
AlphaWolfSam

Windows 7 Home Premium x64
 
 

Something else to note, I ran a Prime95 torture test... the Small FFTs... and it launched into the bluescreen in under a minute along with a huge temperature spike. I couldn't find the error report... if it even had a chance to generate one.
My System SpecsSystem Spec
26 Oct 2014   #3
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 124, {0, fffffa80076b9038, b440a000, 135}

Probably caused by : AuthenticAMD

Followup: MachineOwner
---------
Quote:
I ran a Prime95 torture test... the Small FFTs... and it launched into the bluescreen in under a minute along with a huge temperature spike
That is a worry. The BSOD is most-certainly hardware-related. Confirm the temp. problem using this please. Run the VERY HIGH test, and watch temperature closely:
CPU - Stress Test Using IntelBurnTest
My System SpecsSystem Spec
.

26 Oct 2014   #4
AlphaWolfSam

Windows 7 Home Premium x64
 
 

It did a lot better with that test... until I remembered that I had used my graphic card's driver software to clock the CPU at just a little less than it is supposed to do 2.7GHZ vs 3.0GHz.

So it was hovering around a toasty 65-67 before I removed the throttling... and then it almost immediately jumped up to 77 and crashed without leaving a report. Just like what happened with the other test.

I'm now running the test with the throttling back on... just to see how long it takes to crash or how hot it gets. (yikes)
My System SpecsSystem Spec
26 Oct 2014   #5
AlphaWolfSam

Windows 7 Home Premium x64
 
 

Test while throttled came back successful... But I think it's too early to say whether or not underclocking is the solution considering that sometimes my computer will run for days before crashing.

Nevertheless, here are the results:

Quote:
----------------------------
IntelBurnTest v2.54
Created by AgentGOD
----------------------------

Processor: AMD Phenom(tm) II N660 Dual-Core Processor
Clock Speed: 2.99 GHz
Active Physical Cores: 2
Total System Memory: 7930 MB

Stress Level: Very High (4096 MB)
Testing started on 10/26/2014 2:21:36 AM
Time (s) Speed (GFlops) Result
[02:44:01] 1061.260 7.2628 3.032349e-002
Testing ended on 10/26/2014 2:44:01 AM
Test Result: Success.
----------------------------
My System SpecsSystem Spec
26 Oct 2014   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Try it at stock settings....
My System SpecsSystem Spec
26 Oct 2014   #7
AlphaWolfSam

Windows 7 Home Premium x64
 
 

I ran a few more tests at stock settings. Each time, same result, crashing before the test can finish and generate a report or anything. Is there possibly another test I could try that will still put out some sort of result before the bluescreen?

Otherwise, is it just a temperature issue or could it be something wrong with my CPU? I've checked to make sure that the fan and heat sink are positioned properly plus I have the case open, cleaned, and with a laptop cooling pad underneath. It's a stationary laptop at this point anyways, if cooling is the issue is there anything I could do to improve it that wouldn't cost a fortune?
My System SpecsSystem Spec
26 Oct 2014   #8
Pauly

Win7 Ultimate X64
 
 

If the machine only crashes under heavy load then it is very likely to be a simple temperature issue.
This can be tricky in a laptop as its usually due to dust build up in the fans and heatsinks, the max temp for your particular cpu is 95 degrees but you would expect the machine to start throttling long before that temperature
I would try cleaning out all the dust you can then running tests again keeping a record of max temperatures
My System SpecsSystem Spec
26 Oct 2014   #9
AlphaWolfSam

Windows 7 Home Premium x64
 
 

Is there a way I could change the temperature when it shuts down? The highest temperature I've seen is about 79C and it dies right after that. The computer at that point is quite hot to the touch... but if the max temperature is 95 I think it would be okay to go up to 85-90... right?

Is that a BIOS setting or can I even change that? And how much can I rely on the accuracy of the stock thermal sensors?
My System SpecsSystem Spec
26 Oct 2014   #10
Pauly

Win7 Ultimate X64
 
 

Don't think you can change it but TBH you wouldn't want to, 95 is the absolute max as to not cause damage
The machine will throttle itself long before then to stop it getting to 95
A max of 80 especially in a laptop sounds like a reasonable temperature, I would start with a bit of spring cleaning
My System SpecsSystem Spec
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 BSOD 124 During intensive use




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