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Windows 7: Bsod during ie8 mainly youtube - system sevice exception

04 Nov 2014   #11

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

There's something amiss here...

The SPPSVC service seems to be missing/disabled - as is the SPPUINotify service.
There are major problems with MSE.

We need to see a full copy of the report produced by the MGADiag tool
(download and save to desktop - )
Once saved, run the tool.
Click on the Continue button, which will produce the report.
To copy the report to your response, click on the Copy button in the tool (ignore any error messages at this point), and then paste (using either r-click/Paste, or Ctrl+V ) into your response.
- in your own thread, please

Please also state the Version and Edition of Windows quoted on your COA sticker (if you have one) on the case of your machine (or inside the battery compartment), but do NOT quote the Key on the sticker!

My System SpecsSystem Spec
08 Nov 2014   #12

win 7 pro 64x

I do not have a COA for my machine as it was self built...

Diagnostic Report 
Windows Validation 
Validation Code: 50
Cached Online Validation Code: N/A, hr = 
Windows Product Key: *****-*****-CM74G-RPHKF-PW487
Product Key Hash: 71BRYMECVaSXedfumfu8zryHJVY=
Windows Product ID: 
Windows Product ID Type: 5
Windows License Type: 
Windows OS version: 6.1.7601.2.00010100.1.0.048
Is Admin: Yes
LegitcheckControl ActiveX: N/A, hr = 0x80070002
Signed By: N/A, hr = 
Product Name: Windows 7 Professional
Build lab: 7601.win7sp1_gdr.140303-2144
TTS Error: 
Validation Diagnostic: 
Resolution Status: N/A
Vista WgaER Data-->
ThreatID(s): N/A, hr = 0x80070002
Version: N/A, 
hr = 0x80070002
Windows XP Notifications Data-->
Cached Result: N/A, hr = 
File Exists: No
Version: N/A, hr = 0x80070002
Signed By: N/A, hr = 0x80070002
WgaLogon.dll Signed By: N/A, hr = 
OGA Notifications Data-->
Cached Result: N/A, hr = 
Version: N/A, hr = 0x80070002
OGAExec.exe Signed By: N/A, hr = 
OGAAddin.dll Signed By: N/A, hr = 0x80070002
OGA Data-->
Office Status: 114 Blocked VLK 2
Microsoft Office 
Professional Edition 2003 - 114 Blocked VLK 2
OGA Version: N/A, 
Signed By: N/A, hr = 0x80070002
Office Diagnostics: 
Browser Data-->
Proxy settings: N/A
User Agent: Mozilla/4.0 
(compatible; MSIE 8.0; Win32)
Default Browser: C:\Program Files 
Download signed ActiveX controls: 
Download unsigned ActiveX controls: Disabled
Run ActiveX controls 
and plug-ins: Allowed
Initialize and script ActiveX controls not marked as 
safe: Disabled
Allow scripting of Internet Explorer Webbrowser control: 
Active scripting: Allowed
Script ActiveX controls marked as safe 
for scripting: Allowed
File Scan Data-->
File Mismatch: 
C:\Windows\system32\wat\watadminsvc.exe[Hr = 0x80070003]
File Mismatch: 
C:\Windows\system32\wat\npwatweb.dll[Hr = 0x80070003]
File Mismatch: 
C:\Windows\system32\wat\watux.exe[Hr = 0x80070003]
File Mismatch: 
C:\Windows\system32\wat\watweb.dll[Hr = 0x80070003]
File Mismatch: 
C:\Windows\system32\en-US\user32.dll.mui[6.1.7601.17514], Hr = 0x800b0100
Other data-->
Office Details: 
Technologies, LTD</Manufacturer><Version>6.00 
PG</Version><SMBIOSVersion major="2" 
Office Professional Edition 
Id="15" Version="11" Result="114"/><App Id="16" Version="11" 
Result="114"/><App Id="18" Version="11" Result="114"/><App Id="19" 
Version="11" Result="114"/><App Id="1A" Version="11" 
Result="114"/><App Id="1B" Version="11" Result="114"/><App Id="44" 
Spsys.log Content: 0x80070002
Licensing Data-->
Software licensing service version: 
Name: Windows(R) 7, Professional edition
Description: Windows Operating 
System - Windows(R) 7, RETAIL channel
Activation ID: 
Application ID: 
Extended PID: 
Installation ID: 
Processor Certificate 
Certificate URL:
License URL:
Key Certificate URL:
Product Key: PW487
License Status: Notification
Notification Reason: 
0xC004F009 (grace time expired).
Remaining Windows rearm count: 3
time: 08/11/2014 09:52:03
Windows Activation Technologies-->
HrOffline: 0x00000000
HealthStatus: 0x0000000000000000
Event Time Stamp: 8:16:2014 
ActiveX: Not Registered - 0x80040154
Admin Service: Not Registered - 
HealthStatus Bitmask Output:
HWID Data-->
HWID Hash Current: 
OEM Activation 1.0 Data-->
OEM Activation 2.0 Data-->
BIOS valid for OA 2.0: yes, but no SLIC 
Windows marker version: N/A
OEMID and OEMTableID Consistent: 
BIOS Information: 
  ACPI Table Name OEMID 
Value OEMTableID Value
SSDT   PmRef  Cpu0Ist
SSDT   PmRef  Cpu0Ist
My System SpecsSystem Spec
08 Nov 2014   #13

Microsoft Community Contributor Award Recipient

Win 7 x64 Home Premium (and x86 VirtualBox VM)/Win10

The system is out of grace period - and unlicensed.
The installed Product Key is the Default Key - which can never be activated.

It also looks as if a hack has been used in an attempt to circumvent activation and validation requirements.

Do you actually own a license for Windows 7 Pro? if so, is it an Upgrade license, or a Full license?
My System SpecsSystem Spec

08 Nov 2014   #14

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit

Quote   Quote: Originally Posted by NoelDP View Post
The system is out of grace period - and unlicensed.
The installed Product Key is the Default Key - which can never be activated.
And that is why no BSOD analysis can do any better for you.

Activate windows using a genuine license as Noel guides.
My System SpecsSystem Spec

 Bsod during ie8 mainly youtube - system sevice exception

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