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Windows 7: Bsod even after Manufacturer Restore

26 Oct 2014   #1
bossno

Win 7 Home 64
 
 
Bsod even after Manufacturer Restore

Hi,

First of all, I'm french and I'm really sorry for the worst english u'll never see =p

After some Random Bsod that happen a couple of times a week, from nearly a month and sadly every 1-120minutes this week, i decided to do a full restore of my laptop, a N55SF by Asus.

Sadly again, this manipulation helped a bit but didn't fully solve the problem and got about 80% of computer crashes on the dumps since the restore that u'll be able to see in the attachement up here.

I'll be really thankfull if someone could save my laptop =)


My System SpecsSystem Spec
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27 Oct 2014   #2
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Hello bossno and welcome to Seven Forums.

Fist, your English is fine. You don't want to hear/see my French!!

I'm going to assume it's not a software issue since you restored the laptop. Again, I'm assuming that when you say you did a "full restore" you mean you either restoed to factory specifications using a hidden factory restore partiion, or you used a previous system image. (If you did something else to restore your laptop, please explain exactly what you mean by a "full restore".)

If we rule out software issues, that leaves hardware. Maybe your hard drive is failing, or maybe one of your memory modules is going bad. One of the Forum experts prepared this troubleshooting tutorial. The first part talks about checking for hardware issues. Suggest you work through the items.

Troubleshooting Steps for Windows 7
My System SpecsSystem Spec
28 Oct 2014   #3
bossno

Win 7 Home 64
 
 

Thanks for the answer marsmimar =)

I exactly used the hidden partition to restore my laptop by pushing F9 when the computer is booting. I opened up my laptop to clean all hardware inside. However i don't understand why, after some random updates on drivers and a few days of tryharding, my comp decided to stop those BSODs by himself on normal use.

Sadly, it remains some Bsods only when i touched my GT555M driver (tried to uninstall) and once by trying to deactivate some windows useless applications (games, windows live). I've made a clean install of my Gpu driver on safe mode and it worked. I think, maybe by mistake, Bsod's hurts my baby, so i didnt tried again to touch anywhere where i had seen those.

For now, even if i don't have Bsod's anymore, my laptop runs freakly slowly, specially on playing League of legends (not scared to claim i love this one !! =p), and running video's on VLC which takes 5-40 secs to starts, shows nothing for a few secs in the beginning of the video. I used to play at full quality @60fps and for now @10-50fps minimal. FYI it's a Asus N55SF I7-2670QM 2.20GHz, running Geforce GT555M + Intel HD 3000.

Thanks for the link, it's exactly what i wanted to find. Google gave me so many tools i couldnt be sure to trust. I haven't found any tool to check the Gpu, maybe u can give me some advice ?

See you for feedback, shall I open a new thread for this ?
My System SpecsSystem Spec
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30 Oct 2014   #4
marsmimar

Microsoft Community Contributor Award Recipient

 
 

Sorry for the delayed response, bossno. I'm working through some medical problems and haven't been able to be on the computer.

Have you tried going to the official GeForce site to see about upgrading or reinstalling your driver?

Drivers | GeForce

Many of the Forum experts have recommended FurMark to stress test GPUs.

FurMark: VGA Stress Test, Graphics Card and GPU Stability Test, Burn-in Test, OpenGL Benchmark and GPU Temperature | oZone3D.Net
My System SpecsSystem Spec
07 Nov 2014   #5
bossno

Win 7 Home 64
 
 

Hi, after a bit while.

I had no much time to take care of this comp this week. I made what i could :

I made a clean install of a fresh version of Windows 7 -NOT OEM- ultimate. Installed all windows update and the latest drivers of the manufacturer website (ASUS) except for the GPU driver got on Nvidia website.

All worked far better than the manufacturer restore (from the hidden partition). After a week of use I've seen BSOD (report were not created) twice, once when i tried to update (again) the GPU driver, and another when i tried to delete some windows native useless fonctionalities. Today I had twice in less than 5 minutes delay with report for only the first.

I'll try the GPU tester u gave me, windows ram check with 7 pass did not find any errors.

*edit* Burnt Gpu for 10 minutes, it started at 54C and ran really fast above 90 and falling from 18fps to 14 fps in 1min. after the 5th min it 94-96 at 4-5fps, stable to 10th. I don't know how to read those results, all i know is when i bought this comp i could run my game at 60fps full quality for hours and now - even with a cooling pad - i can do that only at very low quality. Low quality can stay at 60fps only for a single hour.

Attachement : new report
My System SpecsSystem Spec
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 Bsod even after Manufacturer Restore




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