Crashing and memory dump problem

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  1. Posts : 21
    win 7
       #1

    Crashing and memory dump problem


    Hey, I've been having crashes pretty often. It is mostly random where and when it occurs. I'll be using normally and it will just BSOD and memory dump then restart.
      My Computer


  2. Posts : 5,747
    7600.20510 x86
       #2

    Update wireless adapter driver.
      My Computer


  3. Posts : 21
    win 7
    Thread Starter
       #3

    Thanks!
      My Computer


  4. Posts : 5,747
    7600.20510 x86
       #4

    Is that a "thanks" for advice or "thanks" for fixing?

    You're welcome in either case.
      My Computer


  5. Posts : 21
    win 7
    Thread Starter
       #5

    I went to Intel's website and ran the driver update and it installed the new one. So far so good!
      My Computer


  6. Posts : 21
    win 7
    Thread Starter
       #6

    Bad news. Another BSOD. Any suggestions?

    I can't figure out how to zip the new .dmp it says "file not found or no read permissions."

    Help!
      My Computer


  7. Posts : 1,377
    Win7x64
       #7

    6027 said:
    Bad news. Another BSOD. Any suggestions?

    I can't figure out how to zip the new .dmp it says "file not found or no read permissions."

    Help!
    Copy the minidump(s) to another location on your machine before attempting to zip them up.
      My Computer


  8. Posts : 21
    win 7
    Thread Starter
       #8

    Okay. here are the latest. Could you have a look please?
      My Computer


  9. Posts : 1,377
    Win7x64
       #9

    6027 said:
    Okay. here are the latest. Could you have a look please?
    Uncanny. Two similar problems in a row, albeit in different drivers. Try to find and install any updated Win7-compatible versions of this NIC driver:

    Image path: \SystemRoot\system32\DRIVERS\NETw5s64.sys
    Image name: NETw5s64.sys
    Timestamp: Wed Sep 16 05:40:39 2009 (4AAFEDB7)

    Also, update your BIOS and chipset drivers.

    The direct cause of the crash is NETw5s64.sys having a little sleep (going inactive) to the point where the OS loses patience, but it's more difficult to tell whether the driver is just buggy, or whether the BIOS needs an update, or whether the NIC hardware is borked.

    If all else fails, using a different NIC (with a different driver) will almost certainly do the trick.
      My Computer


  10. Posts : 5,747
    7600.20510 x86
       #10

    I think it's the driver. Not from knowledge of the specific cause. Rather because I've seen it on at least 5 machines in the last week or so. Has to be a buggy driver imho with odds like that.

    Could also be on all machines needing bios update as H2SO4 also says. I forget off the top of my head which make/model they were.
      My Computer


 
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