BSOD with my new PC, DRIVER_IRQL_NOT_LESS_OR_EQUAL

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  1. Posts : 9
    Windows 7 Ultimate 64-bit
       #1

    BSOD with my new PC, DRIVER_IRQL_NOT_LESS_OR_EQUAL


    Hello, guys, i bought a new computer this week, and already had about 3-4 BSOD's, In my new PC(custom made), I attached an old HDD, I checked him(HDD) for issues, and fix HDD, but BSOD still occurred... Full information about PC, in my acc info. Please help me to fix these issues :)
      My Computer


  2. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #2

    Hi Murad123.

    Go to Realtek .... download the second item of the list "Win7 and Server 2008 R2 Auto Installation Program" and install it.

    Uninstall McAfee Security Scan plus. Never get it again, be careful during updating Flash Player.

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :

    • Double click to open it.
    • Click this button only:
    • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.

    Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.

    1. Click on the Start button
    2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    3. Select the “Startup” tab.
    4. Deselect all items other than the antivirus.
    5. Apply > OK
    6. Accept then restart.

    Let us know for any further BSOD.
    ________________________________________
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    Use !analyze -v to get detailed debugging information.
    
    BugCheck D1, {28, 2, 0, fffff88001950780}
    
    *** WARNING: Unable to verify timestamp for Rt64win7.sys
    *** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
    Probably caused by : Rt64win7.sys ( Rt64win7+1a408 )
    
    Followup: MachineOwner
    ---------
    
    0: kd> !analyze -v
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
    An attempt was made to access a pageable (or completely invalid) address at an
    interrupt request level (IRQL) that is too high.  This is usually
    caused by drivers using improper addresses.
    If kernel debugger is available get stack backtrace.
    Arguments:
    Arg1: 0000000000000028, memory referenced
    Arg2: 0000000000000002, IRQL
    Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
    Arg4: fffff88001950780, address which referenced memory
    
    Debugging Details:
    ------------------
    
    
    READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb9100
    GetUlongFromAddress: unable to read from fffff80002eb91c0
     0000000000000028 Nonpaged pool
    
    CURRENT_IRQL:  2
    
    FAULTING_IP: 
    ndis!ndisParseReceivedNBL+40
    fffff880`01950780 8b7928          mov     edi,dword ptr [rcx+28h]
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT
    
    BUGCHECK_STR:  0xD1
    
    PROCESS_NAME:  Skype.exe
    
    ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre
    
    DPC_STACK_BASE:  FFFFF80000BA2FB0
    
    TRAP_FRAME:  fffff80000ba1cb0 -- (.trap 0xfffff80000ba1cb0)
    NOTE: The trap frame does not contain all registers.
    Some register values may be zeroed or incorrect.
    rax=fffffa80098d24b6 rbx=0000000000000000 rcx=0000000000000000
    rdx=fffffa80098d2300 rsi=0000000000000000 rdi=0000000000000000
    rip=fffff88001950780 rsp=fffff80000ba1e40 rbp=0000000000000000
     r8=fffff80000ba1f18  r9=fffff80000ba1f10 r10=0000000000000000
    r11=fffff80000ba1f08 r12=0000000000000000 r13=0000000000000000
    r14=0000000000000000 r15=0000000000000000
    iopl=0         nv up ei pl zr na po nc
    ndis!ndisParseReceivedNBL+0x40:
    fffff880`01950780 8b7928          mov     edi,dword ptr [rcx+28h] ds:00000000`00000028=????????
    Resetting default scope
    
    LAST_CONTROL_TRANSFER:  from fffff80002c81169 to fffff80002c81bc0
    
    STACK_TEXT:  
    fffff800`00ba1b68 fffff800`02c81169 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
    fffff800`00ba1b70 fffff800`02c7fde0 : ffff0080`010c9d51 00000000`00000000 00000000`00000002 fffff800`00ba1f00 : nt!KiBugCheckDispatch+0x69
    fffff800`00ba1cb0 fffff880`01950780 : 00000000`00000002 00000000`00000000 fffffa80`09169c10 fffffa80`0b5f76c8 : nt!KiPageFault+0x260
    fffff800`00ba1e40 fffff880`01950592 : fffffa80`098c0000 fffff800`00ba1f90 00000000`00000000 00000000`00000000 : ndis!ndisParseReceivedNBL+0x40
    fffff800`00ba1e90 fffff880`019509c5 : fffff880`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisSortNetBufferLists+0xc2
    fffff800`00ba1f10 fffff880`018caac1 : fffffa80`095f81a0 00000000`00000002 00000000`00000001 00000000`00000000 : ndis!ndisMDispatchReceiveNetBufferLists+0xc5
    fffff800`00ba2390 fffff880`04c72408 : fffffa80`0988e000 00000000`00000000 00000000`00000000 fffffa80`098d2300 : ndis!NdisMIndicateReceiveNetBufferLists+0xc1
    fffff800`00ba23e0 fffffa80`0988e000 : 00000000`00000000 00000000`00000000 fffffa80`098d2300 fffffa80`00000001 : Rt64win7+0x1a408
    fffff800`00ba23e8 00000000`00000000 : 00000000`00000000 fffffa80`098d2300 fffffa80`00000001 fffff880`01a68e70 : 0xfffffa80`0988e000
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    Rt64win7+1a408
    fffff880`04c72408 ??              ???
    
    SYMBOL_STACK_INDEX:  7
    
    SYMBOL_NAME:  Rt64win7+1a408
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: Rt64win7
    
    IMAGE_NAME:  Rt64win7.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  510b806a
    
    FAILURE_BUCKET_ID:  X64_0xD1_Rt64win7+1a408
    
    BUCKET_ID:  X64_0xD1_Rt64win7+1a408
    
    ANALYSIS_SOURCE:  KM
    
    FAILURE_ID_HASH_STRING:  km:x64_0xd1_rt64win7+1a408
    
    FAILURE_ID_HASH:  {c185870f-ca7d-284a-8ddf-6f633fc46f3e}
    
    Followup: MachineOwner
    ---------
    
    0: kd> lmvm Rt64win7
    start             end                 module name
    fffff880`04c58000 fffff880`04d23000   Rt64win7 T (no symbols)           
        Loaded symbol image file: Rt64win7.sys
        Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
        Image name: Rt64win7.sys
        Timestamp:        Fri Feb 01 14:14:26 2013 (510B806A)
        CheckSum:         000CF6C7
        ImageSize:        000CB000
        Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
      My Computer


  3. Posts : 9
    Windows 7 Ultimate 64-bit
    Thread Starter
       #3

    New errors again


    Hello guys, i need your help again, i complete all of these things, you said to do, afted that i had 1 more BSOD, the same as past, after that, i turn on my PC again, and turned on a game(League of Legends) , so my PC just shutted down, and when i tried to turn on it, he make a sound, for a second, like a car in cold winter, and do not turn on, my friend advised me to vacuum, my cooler, and all other PC details, i do this, after that, he finally turned on, but, my games do not work ,+ my HDMI port with monitor, do not work, but that's not the point, please help me, i dont want this problem again.
    P.S. all info about the PC in acc info, and sorry for my english :)
      My Computer


  4. Posts : 9
    Windows 7 Ultimate 64-bit
    Thread Starter
       #4

    Big problem :(


    Hello, i was asked for a help, about 3 months ago, this is what I've been asking for:
    Hello, guys, i bought a new computer this week, and already had about 3-4 BSOD's, In my new PC(custom made), I attached an old HDD, I checked him(HDD) for issues, and fix HDD, but BSOD still occurred... Full information about PC, in my acc info. Please help me to fix these issues.

    You answered to me to do next steps:

    Uninstall McAfee Security Scan plus. Never get it again, be careful during updating Flash Player.
    Click on the Start button
    Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
    Select the “Startup” tab.
    Deselect all items other than the antivirus.
    Apply > OK
    Accept then restart.

    Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below : done)))

    and there is my another message(
    Hello guys, i need your help again, i complete all of these things, you said to do, afted that i had 1 more BSOD, the same as past, after that, i turn on my PC again, and turned on a game(League of Legends) , so my PC just shutted down, and when i tried to turn on it, he make a sound, for a second, like a car in cold winter, and do not turn on, my friend advised me to vacuum, my cooler, and all other PC details, i do this, after that, he finally turned on, but, my games do not work ,+ my HDMI port with monitor, do not work, but that's not the point, please help me, i dont want this problem again.
    P.S. all info about the PC in acc info, and sorry for my english
    Last edited by Murad123; 10 Feb 2015 at 15:28. Reason: moved to original thread
      My Computer


  5. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #5

    Add the data following the Blue Screen of Death (BSOD) Posting Instructions in your reply post.
      My Computer


  6. Posts : 9
    Windows 7 Ultimate 64-bit
    Thread Starter
       #6

    Done! :)
      My Computer


  7. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #7

    The newer crash dumps are not very informative. Let us search at he probable places one by one for the source of the issue.

    Test your RAM modules for possible errors. Run memtest86+ for at least 8 consecutive passes.

    If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

    If it does not show any error, enable Driver Verifier to monitor the drivers. Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

       Information
    Why Driver Verifier:
    It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

    How Can we know that DV is enabled:
    It will make the system bit of slow, laggy.

       Warning
    Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

    If there is no points, make a System Restore Point manually before enabling DV.

       Tip



    Let us know the results, with the subsequent crash dumps, if any.
      My Computer


  8. Posts : 9
    Windows 7 Ultimate 64-bit
    Thread Starter
       #8

    I runned Driver Verifier for 24h, no crashes appeared, it is alright. What i need to do next?
    P.S. thanks you very much for help!
      My Computer


  9. Posts : 9
    Windows 7 Ultimate 64-bit
    Thread Starter
       #9

    Now, sometimes, my monitor screen(connected via HDMI) becomes, blue, not BSOD, just blue screen, and my keyboard stops working(there isn't light on num lock) so i need to turn off my PC by myself. Maybe i can fix it somehow? and Does it harmful for my PC?
    And someties, randomly my pc just shuts down by himself,
    Last edited by Murad123; 13 Feb 2015 at 07:51.
      My Computer


  10. Arc
    Posts : 35,373
    Microsoft Windows 10 Pro Insider Preview 64-bit
       #10

    Have you performed the RAM test as suggested?

    DV was to come in action only if the RAM test is free from errors.
      My Computer


 
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