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Windows 7: BSOD with my new PC, DRIVER_IRQL_NOT_LESS_OR_EQUAL

28 Oct 2014   #1
Murad123

Windows 7 Ultimate 64-bit
 
 
BSOD with my new PC, DRIVER_IRQL_NOT_LESS_OR_EQUAL

Hello, guys, i bought a new computer this week, and already had about 3-4 BSOD's, In my new PC(custom made), I attached an old HDD, I checked him(HDD) for issues, and fix HDD, but BSOD still occurred... Full information about PC, in my acc info. Please help me to fix these issues


My System SpecsSystem Spec
.
29 Oct 2014   #2
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Hi Murad123.

Go to Realtek .... download the second item of the list "Win7 and Server 2008 R2 Auto Installation Program" and install it.

Uninstall McAfee Security Scan plus. Never get it again, be careful during updating Flash Player.

Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below :
  • Double click to open it.
  • Click this button only:
  • If it is grayed out, as in the picture, there is no more SPTD in your system, and you just close the window.
Free up the startup. Windows does not need any other program to auto start with it, but the auto start programs often conflicts and causes various problems including BSODs.
  1. Click on the Start button
  2. Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
  3. Select the “Startup” tab.
  4. Deselect all items other than the antivirus.
  5. Apply > OK
  6. Accept then restart.
Let us know for any further BSOD.
________________________________________
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck D1, {28, 2, 0, fffff88001950780}

*** WARNING: Unable to verify timestamp for Rt64win7.sys
*** ERROR: Module load completed but symbols could not be loaded for Rt64win7.sys
Probably caused by : Rt64win7.sys ( Rt64win7+1a408 )

Followup: MachineOwner
---------

0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: 0000000000000028, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000000, value 0 = read operation, 1 = write operation
Arg4: fffff88001950780, address which referenced memory

Debugging Details:
------------------


READ_ADDRESS: GetPointerFromAddress: unable to read from fffff80002eb9100
GetUlongFromAddress: unable to read from fffff80002eb91c0
 0000000000000028 Nonpaged pool

CURRENT_IRQL:  2

FAULTING_IP: 
ndis!ndisParseReceivedNBL+40
fffff880`01950780 8b7928          mov     edi,dword ptr [rcx+28h]

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  WIN7_DRIVER_FAULT

BUGCHECK_STR:  0xD1

PROCESS_NAME:  Skype.exe

ANALYSIS_VERSION: 6.3.9600.17237 (debuggers(dbg).140716-0327) amd64fre

DPC_STACK_BASE:  FFFFF80000BA2FB0

TRAP_FRAME:  fffff80000ba1cb0 -- (.trap 0xfffff80000ba1cb0)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=fffffa80098d24b6 rbx=0000000000000000 rcx=0000000000000000
rdx=fffffa80098d2300 rsi=0000000000000000 rdi=0000000000000000
rip=fffff88001950780 rsp=fffff80000ba1e40 rbp=0000000000000000
 r8=fffff80000ba1f18  r9=fffff80000ba1f10 r10=0000000000000000
r11=fffff80000ba1f08 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0         nv up ei pl zr na po nc
ndis!ndisParseReceivedNBL+0x40:
fffff880`01950780 8b7928          mov     edi,dword ptr [rcx+28h] ds:00000000`00000028=????????
Resetting default scope

LAST_CONTROL_TRANSFER:  from fffff80002c81169 to fffff80002c81bc0

STACK_TEXT:  
fffff800`00ba1b68 fffff800`02c81169 : 00000000`0000000a 00000000`00000028 00000000`00000002 00000000`00000000 : nt!KeBugCheckEx
fffff800`00ba1b70 fffff800`02c7fde0 : ffff0080`010c9d51 00000000`00000000 00000000`00000002 fffff800`00ba1f00 : nt!KiBugCheckDispatch+0x69
fffff800`00ba1cb0 fffff880`01950780 : 00000000`00000002 00000000`00000000 fffffa80`09169c10 fffffa80`0b5f76c8 : nt!KiPageFault+0x260
fffff800`00ba1e40 fffff880`01950592 : fffffa80`098c0000 fffff800`00ba1f90 00000000`00000000 00000000`00000000 : ndis!ndisParseReceivedNBL+0x40
fffff800`00ba1e90 fffff880`019509c5 : fffff880`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : ndis!ndisSortNetBufferLists+0xc2
fffff800`00ba1f10 fffff880`018caac1 : fffffa80`095f81a0 00000000`00000002 00000000`00000001 00000000`00000000 : ndis!ndisMDispatchReceiveNetBufferLists+0xc5
fffff800`00ba2390 fffff880`04c72408 : fffffa80`0988e000 00000000`00000000 00000000`00000000 fffffa80`098d2300 : ndis!NdisMIndicateReceiveNetBufferLists+0xc1
fffff800`00ba23e0 fffffa80`0988e000 : 00000000`00000000 00000000`00000000 fffffa80`098d2300 fffffa80`00000001 : Rt64win7+0x1a408
fffff800`00ba23e8 00000000`00000000 : 00000000`00000000 fffffa80`098d2300 fffffa80`00000001 fffff880`01a68e70 : 0xfffffa80`0988e000


STACK_COMMAND:  kb

FOLLOWUP_IP: 
Rt64win7+1a408
fffff880`04c72408 ??              ???

SYMBOL_STACK_INDEX:  7

SYMBOL_NAME:  Rt64win7+1a408

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: Rt64win7

IMAGE_NAME:  Rt64win7.sys

DEBUG_FLR_IMAGE_TIMESTAMP:  510b806a

FAILURE_BUCKET_ID:  X64_0xD1_Rt64win7+1a408

BUCKET_ID:  X64_0xD1_Rt64win7+1a408

ANALYSIS_SOURCE:  KM

FAILURE_ID_HASH_STRING:  km:x64_0xd1_rt64win7+1a408

FAILURE_ID_HASH:  {c185870f-ca7d-284a-8ddf-6f633fc46f3e}

Followup: MachineOwner
---------

0: kd> lmvm Rt64win7
start             end                 module name
fffff880`04c58000 fffff880`04d23000   Rt64win7 T (no symbols)           
    Loaded symbol image file: Rt64win7.sys
    Image path: \SystemRoot\system32\DRIVERS\Rt64win7.sys
    Image name: Rt64win7.sys
    Timestamp:        Fri Feb 01 14:14:26 2013 (510B806A)
    CheckSum:         000CF6C7
    ImageSize:        000CB000
    Translations:     0000.04b0 0000.04e4 0409.04b0 0409.04e4
My System SpecsSystem Spec
09 Feb 2015   #3
Murad123

Windows 7 Ultimate 64-bit
 
 
New errors again

Hello guys, i need your help again, i complete all of these things, you said to do, afted that i had 1 more BSOD, the same as past, after that, i turn on my PC again, and turned on a game(League of Legends) , so my PC just shutted down, and when i tried to turn on it, he make a sound, for a second, like a car in cold winter, and do not turn on, my friend advised me to vacuum, my cooler, and all other PC details, i do this, after that, he finally turned on, but, my games do not work ,+ my HDMI port with monitor, do not work, but that's not the point, please help me, i dont want this problem again.
P.S. all info about the PC in acc info, and sorry for my english
My System SpecsSystem Spec
.

10 Feb 2015   #4
Murad123

Windows 7 Ultimate 64-bit
 
 
Big problem :(

Hello, i was asked for a help, about 3 months ago, this is what I've been asking for:
Hello, guys, i bought a new computer this week, and already had about 3-4 BSOD's, In my new PC(custom made), I attached an old HDD, I checked him(HDD) for issues, and fix HDD, but BSOD still occurred... Full information about PC, in my acc info. Please help me to fix these issues.

You answered to me to do next steps:

Uninstall McAfee Security Scan plus. Never get it again, be careful during updating Flash Player.
Click on the Start button
Type “msconfig (without quotes), click the resulting link. It will open the System Configuration window.
Select the “Startup” tab.
Deselect all items other than the antivirus.
Apply > OK
Accept then restart.

Daemon Tools, Alcohol 120% and Power Archiver Pro uses SCSI Pass Through Direct (SPTD), which is a well known BSOD causer. Uninstall Daemon Tools at first. Then download SPTD standalone installer from Disk-Tools.com, and execute the downloaded file as guided below : done)))

and there is my another message(
Hello guys, i need your help again, i complete all of these things, you said to do, afted that i had 1 more BSOD, the same as past, after that, i turn on my PC again, and turned on a game(League of Legends) , so my PC just shutted down, and when i tried to turn on it, he make a sound, for a second, like a car in cold winter, and do not turn on, my friend advised me to vacuum, my cooler, and all other PC details, i do this, after that, he finally turned on, but, my games do not work ,+ my HDMI port with monitor, do not work, but that's not the point, please help me, i dont want this problem again.
P.S. all info about the PC in acc info, and sorry for my english
My System SpecsSystem Spec
10 Feb 2015   #5
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Add the data following the Blue Screen of Death (BSOD) Posting Instructions in your reply post.
My System SpecsSystem Spec
11 Feb 2015   #6
Murad123

Windows 7 Ultimate 64-bit
 
 

Done!
My System SpecsSystem Spec
11 Feb 2015   #7
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

The newer crash dumps are not very informative. Let us search at he probable places one by one for the source of the issue.

Test your RAM modules for possible errors.
How to Test and Diagnose RAM Issues with Memtest86+
Run memtest86+ for at least 8 consecutive passes.

If it start showing errors/red lines, stop testing. A single error is enough to determine that something is going bad there.

If it does not show any error, enable Driver Verifier to monitor the drivers.
Driver Verifier - Enable and Disable
Run Driver Verifier for 24 hours or the occurrence of the next crash, whichever is earlier.

information   Information
Why Driver Verifier:
It puts a stress on the drivers, ans so it makes the unstable drivers crash. Hopefully the driver that crashes is recorded in the memory dump.

How Can we know that DV is enabled:
It will make the system bit of slow, laggy.

warning   Warning
Before enabling DV, make it sure that you have earlier System restore points made in your computer. You can check it easily by using CCleaner looking at Tools > System Restore.

If there is no points, make a System Restore Point manually before enabling DV.

Tip   Tip

Let us know the results, with the subsequent crash dumps, if any.
My System SpecsSystem Spec
12 Feb 2015   #8
Murad123

Windows 7 Ultimate 64-bit
 
 

I runned Driver Verifier for 24h, no crashes appeared, it is alright. What i need to do next?
P.S. thanks you very much for help!
My System SpecsSystem Spec
13 Feb 2015   #9
Murad123

Windows 7 Ultimate 64-bit
 
 

Now, sometimes, my monitor screen(connected via HDMI) becomes, blue, not BSOD, just blue screen, and my keyboard stops working(there isn't light on num lock) so i need to turn off my PC by myself. Maybe i can fix it somehow? and Does it harmful for my PC?
And someties, randomly my pc just shuts down by himself,
My System SpecsSystem Spec
13 Feb 2015   #10
Arc

Microsoft Community Contributor Award Recipient

Microsoft Windows 10 Pro Insider Preview 64-bit
 
 

Have you performed the RAM test as suggested?

DV was to come in action only if the RAM test is free from errors.
My System SpecsSystem Spec
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 BSOD with my new PC, DRIVER_IRQL_NOT_LESS_OR_EQUAL




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