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Windows 7: Periodic BSODs + Freezes, No Minidump (although configured)

28 Oct 2014   #1
mezz

Windows 7 Ultimate x64
 
 
Periodic BSODs + Freezes, No Minidump (although configured)

Hi Guys,

I'm at my wits end here. One of our home PCs has been BSODing and freezing for a while now with no minidumps, and i've run out of ideas. I've updated drivers and checked firmware versions, there's no malware, and the components are all just a couple of years old. Since there hasn't been a minidump created since May 2013 I'm thinking the SSD may be the culprit at this point. From memory the PC was also freezing upon going to sleep, I think, so I've had sleep disabled altogether for at least 6 months now.

Brief component list incase anyone knows of incompatibilities (thinking motherboard maybe):

Phenom II X4 965BE
M5A78L-MLX V2
Ripjaws 8GB 1600 DDR3 (Temporarily swapped with 16GB Corsair kit from a newer PC as part of process of elimination)
OCZ Vertex 2 120GB
Radeon 7850 w/ graphics drivers up to date

I've run the DM Log Collector and will attach the zip but please be aware of the point above (no minidumps for a long time).

Any and all help and suggestions would be greatly appreciated at this point.

Thanks,

David


My System SpecsSystem Spec
.
28 Oct 2014   #2
mezz

Windows 7 Ultimate x64
 
 

Attached, and just to be abundantly clear, the system is configured to write small minidumps to %SystemRoot%\Minidump, it ain't happening.

BSOD error codes include MEMORY_MANAGEMENT, and a couple of others I forget. Hence the RAM swap this evening to test if it's the RAM for a while.
My System SpecsSystem Spec
28 Oct 2014   #3
Lottiemansion

Dual Boot, Vista Home premium & Windows 7. Both 32bit
 
 

Hi

I would suggest that you run the Windows update to bring your system (Windows 64 Bit) up to date.
My System SpecsSystem Spec
.

28 Oct 2014   #4
mezz

Windows 7 Ultimate x64
 
 

Hi,

Thanks for the suggestion - as far as I'm aware, the system is up to date. Windows Update says "no important updates are available", there are only optional language packs.
My System SpecsSystem Spec
29 Oct 2014   #5
mezz

Windows 7 Ultimate x64
 
 

Can anyone shed any light on this based on the info files provided?

Thanks in advance
My System SpecsSystem Spec
05 Nov 2014   #6
mezz

Windows 7 Ultimate x64
 
 

Guys, do you have any suggestions? Please.
My System SpecsSystem Spec
05 Nov 2014   #7
lapetus

Windows 7 Home Premium 64-bit SP1
 
 

Hi.
I am not an expert and have just begun learning about BSOD. I had a quick look at your zip and here are a few things you could try:

1) You're C drive is fairly full, only about 12 Gb left. Your page file is probably bigger than you need. See here;
Blogs - Mark's Blog - Site Home - TechNet Blogs

I think reducing to 8 Gb will probably make no difference to you unless your commit charge is large, ie you use a lot of intensive stuff at once, which most of us don't if we're honest. And then there's 22 Gb of SSD for free!

This doesn't help your BSOD though..

2) I'm not being smart, but really make sure you've enabled the mini dump by following this:

Dump Files - Configure Windows to Create on BSOD

One thing I had to do was to disable automatic restart, why I don't know.

3)try one stick of good RAM in one slot and then use verifier.exe to see what happens. Note that if you get BSOD before startup when you reboot press F8 at beginning of windows load to access safe mode. You can then disable the changes to verifier.exe and reboot. You'll find what you need here:

Using Driver Verifier to identify issues with Drivers

4)testing SSD's properly is beyond me but you could try these. I am open to correction, but if an SSD works at all I tend to think it's "fine". The first is generic the second is made by the manufacturer of your SSD, OCZ:

SSD life - tool for solid state drives health and endurance monitoring

The one below is called OCZ ToolBox.
Download OCZ Toolbox and Firmware Updates

Good luck!
My System SpecsSystem Spec
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